PYMNTS

DECEMBER 15, 2019

Mintel surveyed 1,700 shoppers online last year and discovered a fifth of consumers agreed that “experience gifts” were better than tangible products. The Mintel survey indicated the lion’s share of respondents who identified themselves as millennials or Generation Z preferred experiences over gifts.

Survey 131

Survey US New York Millennials 131

PYMNTS

DECEMBER 16, 2020

Amid the commission caps, and amid the pandemic’s tailwind that has spurred a great digital shift toward food delivery through online channels – might eateries and aggregators be partnering to navigate a post-COVID future? The ability to order food online and the ability to pay for it digitally came in a close second and third, cited by 38.5

National 160

National New York City Policies New Jersey 160

PYMNTS

DECEMBER 22, 2020

Almost half of Americans (46 percent) intend to travel for the December holidays amid the pandemic, according to press release from online automotive marketplace and solutions firm Cars.com. In separate pandemic travel news, a very infectious new coronavirus strain has led some nations to block U.K. travelers from entering.

Survey 155

Survey Training National Trends 155

PYMNTS

NOVEMBER 22, 2018

That’s according to data released by the National Retail Federation (NRF) and Prosper Insights & Analytics. The data is part of the annual survey released ahead of the holiday. The shopping weekend will wrap up on Cyber Monday when 46 percent (75 million) are expected to take advantage of online bargains,” said the NRF.

Survey 124

Survey Analytics Retail Data 124

PYMNTS

MAY 27, 2020

Unanswered customer complaints is one common example, particularly for companies that are new to amplifying their online channels. A new category is starting to grow around this area of online reputation management, with Lexus one of the latest brand names to embrace it.

Online 151

Online Management social media Branding 151

PYMNTS

AUGUST 7, 2020

India has seen a steady stream of digital payments since it locked down to prevent the spread of COVID-19 , but the nation of 1.3 To address grievances, the central bank will require payment system operators to introduce an online dispute resolution center. In July, the National Payments Corp.

Payments 267

Payments Guidelines National System 267

PYMNTS

DECEMBER 16, 2020

On that front, according to PYMNTS' latest SMB survey data, small merchants are feeling a little better these days. But that increased good feeling is largely reliant on the nation not undergoing yet another round of lockdowns. Firms that PYMNTS surveyed in November expected to be back to normal in about 8-1/2 months (July 2021).

Maine 282

Maine Survey Online Retail 282

PYMNTS

MAY 29, 2017

As of the most recent surveys, 60 percent of Americans support marijuana legalization. We came up with the idea of an online marketplace for cannabis because we were really looking at how people shop for everything. Said simply, Rosenfeld noted, customers have the ability to search when they shop online — and search somewhat flexibly.

Online 156

Online Software Branding United States 156

PYMNTS

OCTOBER 6, 2016

The study, entitled “ The State of Retailing Online 2016: Marketing and Merchandising ,” by the National Retail Federation and Forrester, a research and advisory firm for the retail industry, polled 240 companies from June through July.

social media 205

social media Survey Retail Online 205

PYMNTS

APRIL 8, 2020

Panera Bread has entered the online grocery business. According to the National Restaurant Association , the restaurant industry experienced its largest one-month employment decline in March. The survey found that 42 percent of respondents purchase groceries online at least once a week, up from 22 percent in 2018.

Online 142

Online Analysis Report Survey 142

PYMNTS

APRIL 27, 2020

The number of orders placed online and picked up at stores surged 208 percent between April 1 and April 20 compared to a year ago, according to Adobe Analytics, CNBC reported. In addition, the survey found eCommerce in the U.S. In addition, the survey found eCommerce in the U.S. Last week, Texas Gov.

Dallas 258

Dallas US Retail Texas 258

PYMNTS

SEPTEMBER 26, 2018

Bank has debuted its online lending portal for small business borrowers, the financial institution announced on Tuesday (Sept. Bank, which revealed its online lending platform for small businesses to access a loan or line of credit. If approved, borrowers can also view and manage their financing details online.

Lending 128

Lending Online US Survey 128

PYMNTS

NOVEMBER 26, 2018

billion, according to surveys commissioned by the company. In addition to supporting brick-and-mortar businesses, 41 percent of consumers surveyed said they shopped small businesses online. Small business owners surveyed said they count on an average of 29 percent of annual sales to happen during the holiday season.

social media 193

social media Survey National Community 193

PYMNTS

MAY 26, 2020

These tools and online events will introduce a responsible alternative to in-person trade shows, tailored to the present needs of our industry.”. During the appointment, brands and buyers can easily create orders together.”. Notes can be provided beforehand to set up each call for success,” Faire added.

Online 131

Online Branding Video Retail 131

PYMNTS

SEPTEMBER 28, 2020

Take, for example, Italy, where Amazon has been operating since 2010 with what The New York Times describes as rather “muted success” since selling its first children’s book in the nation nearly a decade ago. The degree to which consumers intend to continue shopping online seems to depend on the types of products and services they purchase.

Marketing 237

Marketing Survey Online New York 237

PYMNTS

NOVEMBER 6, 2020

We have deep dives on digital payments, online ordering and memberships. Apple is still the most valuable company in the nation, but it’s worth $430 billion less than it was two months ago – primarily, analysts say, because of concerns that the new iPhones arrived too late, per news on Nov. Trackers and Reports.

Online 148

Online Payments Millennials Apple 148

PYMNTS

AUGUST 5, 2020

A report by the California-based agency, whose mission is to prevent consumers from being defrauded online by learning the identity of individuals or organizations, revealed the number complaints about coronavirus scams has doubled in most states. Those cases have cost victims a total of $97.5 million to date, according to the FTC.

Study 280

Study Fraud Pennsylvania California 280

PYMNTS

SEPTEMBER 14, 2018

To challenge the Office of the Comptroller of the Currency (OCC)’s decision to allow online payment companies and lenders to have national bank charters, the top banking regulator in New York is suing the federal government. A bill signed by Governor Andrew M. Vullo announced the release of that report in mid-August.

New York 173

New York Fintech Lending Regulation 173

PYMNTS

NOVEMBER 24, 2017

This Cyber Monday could be the biggest online shopping day in history, according to Wednesday (Nov. Rather, it indicates a strengthening economy and an overall increase in spending both online and in physical store locations. By comparison, just 48 percent of survey respondents said they planned to shop online on Cyber Monday.

Online 108

Online Survey Comparison Trends 108

PYMNTS

APRIL 9, 2020

Realtor.com reported earlier this month that “signs of softening price growth and slower buying activity began to emerge in the last two weeks of March,” and that nationally the number of homes for sale declined by 15.7 percent year over year. There are warning signs that the demand may not materialize all that soon.

Online 181

Online Colorado Metro Study 181

PYMNTS

DECEMBER 11, 2020

The physical stores still lead, but as the latest PYMNTS latest Omnichannel Grocery Report demonstrates, a growing majority of consumers buy at least some of their groceries online. According to the survey data, 79.6 percent make at least one of their routine grocery purchases online. percent of all U.S. percent and 18.7

Study 240

Study Online Cards National 240

PYMNTS

APRIL 23, 2020

To that end, earlier this month FinTech firm SoFi made the leap beyond San Francisco to Hong Kong, having bought online brokerage firm 8 Securities. Interestingly, that same survey, which tallied responses in February, before the coronavirus hit the U.S. Our survey shows that 64.2 As many as 36.8 As many as 34.2 As many as 34.2

San Francisco 252

San Francisco Online Fintech Survey 252

PYMNTS

MAY 12, 2020

A survey by the National Community Pharmacists Association last fall found the number of independent pharmacies fell by nearly 20 percent to 18,478 stores last year, down from 23,029 in 2012. PillPack , the online pharmacy, was acquired by Amazon for $1 billion and is another contender for prescription dollars, PYMNTS reported.

Survey 200

Survey California Taxes Online 200

PYMNTS

OCTOBER 5, 2020

Money laundering is a pervasive threat, with the United Nations estimating that up to $2 trillion is laundered each year, equivalent to 5 percent of the global gross domestic product (GDP). Online commerce has surged in popularity as the pandemic has limited store traffic, with online marketplaces expected to generate $4.5

Online 141

Online Compliance Report Study 141

CFPB Monitor

MARCH 28, 2023

The Consumer Bankers Association has released the results of a national survey that looked at how consumers value banking services and innovation. The survey was conducted in February 2023 and included 1,197 adults across the U.S., representative by geography, age, gender, education level, and race.

Survey 78

Survey Innovation Online Mobile 78

PYMNTS

OCTOBER 23, 2020

To that end, and in terms of the data announced by the National Association of Realtors, existing home sales grew by 9.4 A survey revealed that about three-quarters of millennials surveyed are now working remotely. This week a survey of builder confidence gained ground, surging for the second consecutive month.

Survey 227

Survey Maine New York Millennials 227

PYMNTS

OCTOBER 28, 2019

Wayfair case that allowed states and individual cities to launch tax policies aimed at remote sellers and marketplaces is still reverberating in 2019 and will likely affect online retail in 2020. In Q3 2019, 14 states started collected online sales tax and 11 more followed in October. A recent survey of U.S. eBay Makes a Deal.

Taxes 102

Taxes Online San Jose South Carolina 102

PYMNTS

JULY 15, 2020

Parents are preparing to shell out a record amount of money this year on back-to-school supplies, with computers topping the list amid signs that neither the pandemic nor online classes will be vanishing anytime soon, a new survey finds. billion last year, according to the NRF commissioned survey. “By last year.

Survey 164

Survey Analytics National Retail 164

PYMNTS

NOVEMBER 23, 2020

According to the survey, a large swath of those early shoppers were parents of children under 18 years of age, 44 percent of whom had managed to wrap up their holiday shopping before outfitting their kids in Halloween costumes this year. To say the least, the retail industry finds itself in the middle of a tricky holiday season.

Retail 248

Retail Online Survey Course 248

PYMNTS

MARCH 12, 2020

PingPong did an exclusive survey of 500 merchants about their inventory level and sales expectation. More than half of respondents indicated that their total inventory in possession (FBA, in transit or received) will last less than two months, while close to 25 percent of those surveyed had inventory for less than a month.

Innovation 283

Innovation Policies social media Examples 283

PYMNTS

DECEMBER 1, 2020

As consumers spend more time at home, they continue to order groceries online in far larger numbers than they ever did before the pandemic. In fact, even more consumers have shifted to ordering their groceries online over time, as 15.7 In fact, even more consumers have shifted to ordering their groceries online over time, as 15.7

US 196

US Data Online Meeting 196

PYMNTS

SEPTEMBER 21, 2019

It’s National Cyber Security Awareness Month, and industry leaders are zeroing in on some of the most vulnerable targets of cyber scams: small businesses. 11 percent of businesses surveyed in Microsoft’s 2019 Global Cyber Risk Perception Survey said they are confident about their cyber resilience. Stronger passwords.

Data 202

Data Los Angeles Survey Cyber Security 202

Perficient

JULY 11, 2022

When online shopping, if a retailer has a partnership with a BNPL platform, the customer can choose it as their payment method when placing their order at checkout. Apple is planning to make this service available at both online and retail stores – if you can use Apple Pay for it, you can use Apple Pay Later for it.

Fintech 474

Fintech Trends Apple South Dakota 474

PYMNTS

NOVEMBER 13, 2020

Multifactor authentication (MFA) and biometric scans are quickly becoming the norm in numerous fields, including online accounts for banks and other businesses. One study found that these apps will outnumber phy sical identity cards by 2023, with this trend being driven largely by national ID programs in emerging markets. More than 6.2

Fraud 242

Fraud US Mobile Study 242

PYMNTS

SEPTEMBER 29, 2020

Some experts forecast that consumers will open up their wallets – particularly younger ones – and will spend at elevated levels during the season, albeit mostly online. According to a new study from the National Bureau of Economic Research (NBER) stimulus dollars did a lot to blunt the pandemic’s incredible impact on consumers. “We

Study 238

Study Survey Data Examples 238

PYMNTS

NOVEMBER 11, 2020

When consumers shop Gap brands online, they can choose Afterpay at checkout and pay for purchases in four interest-free installments. “We A PYMNTS survey done in conjunction with PayPal indicated that people were looking for a new way to shop, making BNPL hot for the holidays. We are proud to partner with Gap Inc.

Retail 222

Retail Charlotte Branding Millennials 222

PYMNTS

DECEMBER 21, 2020

One recent report that surveyed consumers from the U.K., and five other nations identified 100 million potentially fraudulent transactions between March 11 and April 28, for example. Fraud instances have risen dramatically since the pandemic began, placing financial strains on consumers and merchants alike. is projected to reach $794.5

Fraud 210

Fraud Cards Retail Resources 210