Creating the best retail banking experience
ATM Marketplace
OCTOBER 4, 2024
A panel at the Bank Customer Experience Summit held in Charlotte, North Carolina from Sept. 9 to 11 did a deep dive into ideas and innovation for retail banking.
ICX Summit: CX leaders offer up retail customer experience predictions
ATM Marketplace
AUGUST 8, 2024
Top retail and brand leaders will share executive predictions when it comes to improving the customer experience at the upcoming ICX Summit happening Sept. 9-11 in Charlotte, North Carolina.
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ICX Summit: How sustainability impacts customer experience
ATM Marketplace
AUGUST 20, 2024
9-11 in Charlotte, North Carolina. His topic will focus on how sustainability impacts the retail customer experience. Shawn Nelson, founder and CEO of Lovesac, is a keynote speaker at the ICX Summit taking place Sept.
A Bank Automation Summit Preview: Dissecting the Intersection of Real-time Payments and Automation
Perficient
FEBRUARY 27, 2023
Perficient is looking forward to joining this conversation with other financial services and payments experts at the upcoming Bank Automation Summit in Charlotte, North Carolina on March 2-3. Interested in learning more?
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Final call to experience innovation at Bank Customer Experience Summit
ATM Marketplace
AUGUST 18, 2023
This year attendees will experience innovation across banking, retail, hospitality and the restaurant spaces firsthand at the jointly held Bank Customer Experience Summit and Interactive Customer Experience Summit in Charlotte, North Carolina.
Retail Sales Numbers Predict A Cruel April
PYMNTS
APRIL 15, 2020
Department of Commerce released its retail sales results for March, showing record-setting declines due to changes in consumer behavior and the COVID-19 lockdown. But in the details, retailers can see the damage done to some sectors and the advantage gained by others. Overall sales fell 8.7 Clothing stores dropped 50.5
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UCSD Tests New Drone Deliveries For Medical Products
PYMNTS
JANUARY 30, 2020
The program will be Matternet’s third, with an earlier UPS partnership having made 1,900 flights at WakeMed, a hospital in North Carolina. Retailers have experimented with the technology to deliver various products and food to customers. In addition, Walgreens, Uber Eats and Amazon have tested drone technology.
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Core Retail Sales Grew 0.9 Percent In November
PYMNTS
DECEMBER 17, 2018
One indicator of retail sales, which is known as control retail sales, rose in November and surpassed expectations, the Financial Times reported. The news comes as retail store and restaurant sales grew by only 0.1 But sales at non-store retailers, including mail order catalogs and eCommerce sites, increased by 1.1
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Retail Sales Reach $509B In September
PYMNTS
OCTOBER 15, 2018
Falling short of economists’ expectations, retail store and restaurant sales grew by only 0.1 But sales at non-store retailers, including mail order catalogs and eCommerce sites, rose by 1.1 In terms of possible economic factors for the changes, Hurricane Florence reached North Carolina in September.
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Fleet Feet: Running Shoe Retailer Sprints With Technology
PYMNTS
OCTOBER 5, 2020
The Carrboro, North Carolina-based chain has used its technology-first strategy to get, keep and grow its customer base – even while its stores were shut down early in the pandemic. Despite its 37 -state footprint, Werder noted that Fleet Feet thinks of itself as both a national brand and a community retailer.
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Hurricane Florence’s Retail Punch
PYMNTS
SEPTEMBER 14, 2018
But the excitement — high drama — warm-up commerce run is now over, and the main event is underway as Florence — and Florence is forecast to be the worst storm of its kind to hit North Carolina in nearly 64 years — is expected to have major effects on retail sales, employment and real estate in the state for a long time after the winds stop blowing.
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US Retail Sales See February Slump
PYMNTS
MARCH 16, 2017
Commerce Department posted the lowest growth in retail sales seen in the past six months on Wednesday (March 15). percent in the second month of 2017, while only four of the 13 major retail categories included in the department’s numbers saw growth during the month of February. from nonstore retailers ) rose considerably, up 1.2
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Bank of North Carolina Gets Rebranded as BNC Bank
American Banker
NOVEMBER 1, 2016
billion-asset company said in a press release Tuesday that Bank of North Carolina is now BNC Bank. BNC Bancorp in High Point, N.C., has rebranded its banking unit to reflect its expansion beyond the Tarheel State.
Digitalization allows U.S. Bank to expand reach
BankInovation
NOVEMBER 3, 2023
The $668 billion bank is expanding to Arizona, Florida, Georgia, North Carolina, New York, Texas and Tennessee, according to its presentation at the BancAnalyst Association of Boston Conference on Thursday. In […]
Target Circle Loyalty Program To Go Nationwide In October
PYMNTS
SEPTEMBER 9, 2019
The retailer is said to join other merchants such as Nordstrom , Kohl’s, Nike and Macy’s, which have made bigger investments in loyalty efforts. 19 in five cities: Kansas City, Phoenix, Denver, Indianapolis and Charlotte, North Carolina. The program was to debut on Feb.
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Connecticut AG Launches Antitrust Probe Into Amazon’s eBook Business
PYMNTS
JANUARY 14, 2021
Our office continues to aggressively monitor this market to protect fair competition for consumers, authors, and other eBook retailers,” Mr. Tong said in a statement, per WSJ. A spokeswoman for Tong’s office told the Journal that Amazon is cooperating with the subpoena. The tech giant is also being probed by China.
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Walmart Revs Up Second Test Program For Drone Delivery
PYMNTS
SEPTEMBER 14, 2020
For the second time in the past week, the retailer has announced a pilot program to test how well drones will pick up and deliver packages. 9 , Walmart and Flytrex launched a pilot program in Fayetteville, North Carolina. Walmart is out to find out whether drones can fly through the air with the greatest of ease.
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Apple To Shutter 30 More US Stores Again Amid Pandemic
PYMNTS
JULY 2, 2020
The tech company, which has 271 retail shops in the United States, has recently closed 47 stores again, CNBC reported. Their reclosures reportedly are a negative barometer of the ease with which retail operations are able to resume throughout the country.
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Retail Pulse: CVS, UPS Test Drone Potential; Birchbox Grows Walgreens Partnership
PYMNTS
NOVEMBER 8, 2019
Brick-and-mortar retailers are teaming with logistics firms to test drones for delivery — and making progress on their experimental flights. The flights originated from a CVS location in North Carolina and flew to the homes of customers autonomously. (A UPS subsidiary UPS Flight Forward Inc. In Other Brick-and-Mortar News.
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KFC To Offer Meatless Fried Chicken At Select Locations
PYMNTS
JANUARY 30, 2020
Fried chicken fast-food restaurant KFC is partnering with Beyond Meat to bring meatless fried chicken to stores in Tennessee and North Carolina, according to a report by Reuters. The meat will be tested for a few months in stores throughout Nashville, Tennessee and Charlotte, North Carolina.
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Telltale Signs: Warehouse Leasing Vs Retail Leasing
PYMNTS
SEPTEMBER 20, 2018
It’s a good time in America to have a retail space ready to rent out — eCommerce merchants are on the hunt and signing large contracts. By category, the biggest lease signers were manufacturers, with 14 percent of the market, followed closely by beverage providers (11 percent), retailers (7 percent) and tech firms (4 percent).
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Apple To Shutter Houston Stores Again
PYMNTS
JUNE 25, 2020
As instances of the coronavirus increase in Texas, Apple will shutter seven of its Houston-vicinity retail locations once again. Apple closed shops again in North Carolina, Florida, Arizona and South Carolina last week for like rationale, and has reportedly re-shuttered a total of 18 retail locations across the U.S. “We
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Today In How We Eat: Drone Deliveries Take Off, Walmart vs Amazon Prime
PYMNTS
SEPTEMBER 15, 2020
And Amazon Prime and Walmart+ prepare to square off as enrollment for Walmart’s new subscription offering opens up to consumers today as the race for the consumer’s grocery dollar continues to intensify between the two mega-retailers. Walmart Revs Up Second Test Program For Drone Delivery.
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Retail Pulse: Walmart Provides Health Career Path; Inspire Brands To Buy Jimmy John’s
PYMNTS
SEPTEMBER 27, 2019
Brick-and-mortar retailers are expanding their efforts to provide customers with health and wellness services while taking steps to train their employees for healthcare roles. said in the announcement about the offering, “Walmart aims to be the market leader in providing retail workers a path to careers in growing fields like healthcare.
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Skip And Paytronix Team Up On Mobile Checkout, Loyalty Incentives
PYMNTS
FEBRUARY 27, 2020
“This natural partnership will enable both Skip and Paytronix to continue providing a robust value proposition for retail partners and a notable checkout experience for shoppers.”. One of the first retailers to go live with the new integration is Enmarket, which has 125 locations in North Carolina, South Carolina and Georgia.
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The Hottest Retailers Right Now Are … Supermarkets?
PYMNTS
AUGUST 10, 2016
Supermarket chains dominated a list of hottest retailers in 2015, according to information released by the National Retail Federation’s (NRF) STORES magazine. The NRF released its annual list of Hot 100 Retailers on Aug. domestic sales with sales of at least $300 million based on figures compiled by Kantar Retail.
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Paytronix Helps Restaurant Hum With Takeout, Delivery During Pandemic
PYMNTS
APRIL 7, 2020
When the fast-spreading coronavirus forced restaurants to close seating areas, Zukku Sushi was in a bind because its three locations in Florida and North Carolina were based in food halls. Zukku’s Charlotte, North Carolina restaurant was able to stay in its own kitchen and has been handling online orders for six months.
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nCino Ups Its IPO To As Much As $253M
PYMNTS
JULY 10, 2020
The Wilmington, North Carolina-based company nCino Inc., The nCino Bank operating system is a single, multi-tenant cloud platform that digitizes client onboarding, loan origination and deposit account opening across commercial, small business and retail lines of business. million by offering 7.6
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Retail Pulse: IKEA To Open ‘Planning Studio’ In NYC; Pizza Hut Will Acquire QuikOrder
PYMNTS
DECEMBER 7, 2018
Big retailers are opening smaller-format stores in major U.S. Already, the retailer has opened a Planning Studio across the pond in London in October. In the announcement, IKEA Retail U.S. cities, and IKEA is no exception: It is intending to bring a “Planning Studio” to Manhattan this coming spring.
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Payless Pops-Up For The Holidays
PYMNTS
NOVEMBER 26, 2018
And New York is just the starting point — Payless is all-in on pop-ups this season, with locations planned for Whittier, California; Alpharetta, Georgia; Paramus, New Jersey; Limerick, Pennsylvania; Clarksburg, Maryland; Hagerstown, Maryland; Hickory, North Carolina; and El Paso, Texas. Paul Jones stepping down. Over half (59.5
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Instacart, Publix Team On Digital ‘Pub Sub’ Offering
PYMNTS
JULY 16, 2020
As of today, it’s available in Florida, Georgia, Alabama, South Carolina, Tennessee, North Carolina and Virginia, Instacart said in announcing completion of the Digital Deli rollout.
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CVS Health On Track To Rehab Over 1,000 Stores
PYMNTS
JANUARY 15, 2020
With CVS Health on the path to meeting its goal of revamping more than 1,000 of its stores, the health retailer is reportedly seeing positive early results. Dallas-Fort Worth, Boston, Ohio and North Carolina are among the next markets the pharmacy chain is targeting for the growth of HealthHUB in 2020.
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Verizon 5G Network Launch Foreshadows Mobile Commerce Changes
PYMNTS
MARCH 15, 2019
The announcement from the mobile network provider serves as the latest demonstration that 5G is coming, and that retailers and payment services providers should get ready to operate in the 5G world.
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‘Ship-ageddon 2020’ Just Keeps Getting Worse
PYMNTS
DECEMBER 16, 2020
UPS imposed shipping restrictions on some large retailers such as Gap, Nike, L.L. The massive Nor'easter appears poised to impact some 47 million Americans, with heavy snow expected to blanket parts of the Northeast and freezing rain lashing parts of Central Virginia and North Carolina with ice. Hot Topic Inc., Newegg Inc.
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IKEA Cancels Planned Stores Amid Focus On eCommerce
PYMNTS
JUNE 4, 2018
growth, IKEA is reining in its brick-and-mortar expansion efforts: The furniture retailer cancelled planned stores in North Carolina, Tennessee and Arizona. They have found that in a number of established markets, they are really behind the curve in terms of online,” said GlobalData Retail Analyst Neil Saunders told USA Today.
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Today In Payments: Study Shows Americans’ Savings Drying Up; State AGs To Press Own Case Against Google
PYMNTS
OCTOBER 16, 2020
The states leading the probe include Arizona, Colorado, Iowa, Nebraska, New York, North Carolina, Tennessee and Utah. Retail Sales, Card Data Point To Continued Consumer Spending Rebound. The latest reading of retail sales, released by the Commerce Department on Friday (Oct. Third-party sellers generated over $3.5
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146 Chase Plans Expansion In Top US Markets In 2019
PYMNTS
MARCH 13, 2019
Chase has announced it is expanding its retail footprint into nine of the top American markets, as well as opening dozens of new locations in the greater Washington, D.C The new locations will include Charlotte, North Carolina; St. area, Philadelphia and Boston.
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New Fashion Startup Bets Its Future On Off-Price Luxury
PYMNTS
JULY 7, 2020
It’s hard to find a retail fashion category that’s reliably successful these days. It wasn’t just a move toward affordable luxury that brought her to the venture – it was what she saw as a lack of service from other retailers. Other retailers had the quality, but charged twice the price of her daughters’ cello lessons for a dress.
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Budweiser To Sit Out Super Bowl Ad, Focus On Vaccine Aid
PYMNTS
JANUARY 25, 2021
North Carolina companies like Honeywell , Atrium Health and Tepper Sports & Entertainment are trying to make vaccine rollouts faster. The pandemic has been hard on Coke because people haven’t been drinking as many of its products outside of the house, CNBC reported.
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CFPB settles with military base retailer and related companies for alleged unlawful debt collection practices
CFPB Monitor
DECEMBER 19, 2014
Mishkin As part of this week’s flurry of enforcement-related announcements, the CFPB announced the settlement of a lawsuit filed jointly with the Attorneys General of North Carolina and Virginia against Freedom Stores, Inc. CFPB Enforcement Debt Collection Military Issues cfbp debt collection military'
Jeff Bezos’ Top Lieutenant To Retire In 2021
PYMNTS
AUGUST 21, 2020
the North Carolina-based technology and manufacturing company. But Amazon also feels a responsibility to assist the recovery of the hard-hit retail ecosystem and merchants, he said, not all of whom have weathered the economic storm nearly so smoothly.
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Walmart Launches Pilot Program For Drone Delivery
PYMNTS
SEPTEMBER 9, 2020
High-flying Walmart is set to launch a pilot project that will have the retailer’s goods delivered by drones. 9) in Fayetteville, North Carolina with the aid of Flytrex , which delivers goods with drones. Walmart said in a press release that the test program will be ready for takeoff on Wednesday (Sept.
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Amazon Prime To Offer Real Christmas Trees This Holiday
PYMNTS
SEPTEMBER 12, 2018
Norfolk Island pines and Douglas firs will be available through the retailer, among other options. In particular, one North Carolina farm will provide a seven-foot-tall Fraser fir. The retailer also plans to sell garlands, wreaths and other items for the holiday.
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Walmart Will Test New Healthcare Programs In Bid To Cut Costs
PYMNTS
OCTOBER 3, 2019
The company is also going to test a concierge service in North Carolina and South Carolina, where employees will get help finding a provider, fixing appointments, understanding a diagnosis and with billing. Walmart said it will test the programs in Texas, Florida and Arkansas. million people in its workforce.
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