Perficient

SEPTEMBER 30, 2020

A Survey of Over 150 Enterprise Executives. For that reason, we conducted a survey of 154 executives from enterprise organizations. What follows is six of the major themes we saw in analyzing the survey response data. The world threw a major curveball at us back in March 2020 when COVID-19 erupted on the global stage.

Video 508

Video Survey Strategy Marketing 508

PYMNTS

JUNE 22, 2020

How Customer Reviews Provide Lifeblood To Restaurant Operations. Details gleaned online — including menus and reviews — carry a lot of weight when consumers are deciding where to dine. That focus has only grown amid the takeout- and delivery-only operational shifts due to COVID-19-related social-distancing efforts.

Operations 156

Operations social media Online Survey 156

PYMNTS

AUGUST 4, 2020

According to the survey, three-quarters of them (75 percent) report being positive about the future. For instance, Visa’s survey found that 78 percent have adapted how they pay. Some 49 percent say they shop online when they can, while 48 percent are favoring contactless payments and 46 percent say they’ve cut down on cash use.

Study 315

Study Survey social media Online 315

Perficient

APRIL 4, 2022

While mobile has long been a part of the carrier offering – pay a bill, get an ID card, file a claim – this survey reflects the evolution of insurers from transactional into personalized servicing. This survey highlights the progress the insurance industry is making on its digital transformation journey.

Mobile 294

Mobile Survey User Experience Analytics 294

PYMNTS

DECEMBER 16, 2020

On that front, according to PYMNTS' latest SMB survey data, small merchants are feeling a little better these days. Results for businesses in the retail sector were on the whole quite mixed, with 35 percent of retail businesses PYMNTS surveyed reporting an increase in demand. SMBs Are Highly Aware of the Vaccine News.

Maine 282

Maine Survey Online Retail 282

PYMNTS

JANUARY 7, 2021

Ant Group was co-founded by Jack Ma, who also helped start the online commerce firm Alibaba. The United Kingdom’s Financial Conduct Authority (FCA) cautions that the results of its recent pandemic resiliency poll show that approximately 4,000 firms operating in the financial services industry don’t have resiliency and could fail.

Survey 172

Survey Payments Groups Data 172

Perficient

JANUARY 11, 2021

The brands that can operate with speed and agility win in this environment. 56% of BOPIS (buy online, pick up in-store) and 45% of grocery delivery users plan to continue using these services after the pandemic. . In-app feedback and surveys can be excellent ways to monitor user pain points and areas of friction.

Mobile 502

Mobile Strategy US Management 502

Bank Innovation

JULY 20, 2018

business leaders (owners, managers, and executives) prefer using digital banking, and yet less than half of them have plans of increasing their use of online banking products and services, that’s according to a JPMorgan Chase survey. A majority of U.S.

Survey 218

Survey Digital Banking Online Management 218

PYMNTS

MAY 14, 2020

Every online wine company that reports sales has noted big spikes during the pandemic. The latest to report, Wine.com – which bills itself as the nation’s leading online wine retailer – earned $165 million in revenue and saw 25 percent growth for fiscal 2020, ending March 31.

Online 164

Online Retail Millennials Analytics 164

Abrigo

FEBRUARY 27, 2025

Lets explore key aspects of wire fraud and best practices financial institutions can use to protect their clients and their operations. Other acts of wire fraud include business email compromise, phishing, fake online advertising, and social engineering for investment fraud. Staying on top of fraud is a full-time job.

Fraud 195

Fraud How To Strategy Security 195

PYMNTS

JULY 14, 2020

This highlights an opportunity to increase operational efficiencies and meet customer demands.”. CNBC reports there was a 200 percent jump in new online banking registrations in April alone. And in a recent Novantas survey, 60 percent of respondents indicated they would continue with online banking in a post-COVID-19 world.

Fraud 311

Fraud Meeting Strategy Operations 311

South State Correspondent

APRIL 1, 2025

This means that thanks to recent Apple upgrades in their operating system, most phones are now capable of receiving Rich Communication Services (RCS) messages in addition to traditional SMS. Personalization : A Boston Consulting Group survey detailed that 80% of consumers are comfortable, and now expect, some level of personalization.

Marketing 195

Marketing Security Analytics User Experience 195

PYMNTS

AUGUST 12, 2020

In essence, BigCommerce has made the case, through the decision to forge ahead with its IPO, that it prefers to go it alone, so to speak, in its chosen field, helping enterprises (specifically SMBs) get up to speed in eCommerce and set up online stores. million, while the operating loss shrank to $7.5 percent seen in March.

Taxes 276

Taxes Survey Online Tools 276

Perficient

SEPTEMBER 18, 2020

This commissioned Forrester Consulting study includes the results from a survey of more than 200 supply chain professionals to gain insights on how intelligent order management and automated supply chains are being utilized throughout US companies.

Study 348

Study Management Maine Survey 348

Perficient

OCTOBER 12, 2020

As the 2020 holiday season is fast approaching, we surveyed over 150 marketing executives to find out what they think is likely to happen this holiday season and how they’re preparing for it. At Perficient, we did a survey of 154 senior executives from large enterprise organizations that were B2B, B2C, B2G—across all business types.

Video 340

Video Survey Marketing Online 340

PYMNTS

AUGUST 7, 2020

To address grievances, the central bank will require payment system operators to introduce an online dispute resolution center. The 2019 audit found that the personal data held by the nation’s primary digital payments system, which is operated by the RuPay card network, was vulnerable. In July, the National Payments Corp.

Payments 267

Payments Guidelines National System 267

Perficient

OCTOBER 10, 2020

With this new service, your organization can have peace of mind knowing that experts will be responsible for room management and operations on your behalf. To make things easier on administrators using PowerShell to manage Teams, Microsoft is consolidating the Teams module and Skype for Business Online Connector into a single module.

Management 309

Management Analytics Policies Survey 309

PYMNTS

OCTOBER 1, 2020

As the digital revolution continues to transform the way shoppers pay for things amid the COVID-19 pandemic, Mastercard announced a free online tool to help entrepreneurs future-proof their companies. A Mastercard survey revealed 76 percent of small businesses in North America said the pandemic prompted them to become more digital.

Tools 262

Tools Cards Guidelines Online 262

Abrigo

FEBRUARY 27, 2020

Abrigo's Business Lending Readiness Survey found many processes stymie those efforts. Abrigo’s 2020 Business Lending Readiness Survey found many bankers are dealing with processes that stymie those efforts. Survey: Repetitive data entry common. Another 9% of respondents said turnaround is 8 weeks or longer. learn more.

Lending 243

Lending Survey Data System 243

PYMNTS

SEPTEMBER 24, 2020

In an interview with Karen Webster, John Rainey , chief financial officer and executive vice president of global customer operations at PayPal , noted that CFOs (including himself) have learned to pivot, too, with ground-level, tech-driven insights that move well beyond simply tracking money flows. What’s Important To Merchants.

Analytics 293

Analytics Examples Trends Operations 293

PYMNTS

APRIL 27, 2020

Banks do not always have the budgets or resources to craft cutting-edge online and mobile experiences, although they can no longer afford to put off digital transformations. The number of online banking customers is growing worldwide, and FIs’ consumers are coming to expect seamless digital experiences as a result.

Digital Banking 248

Digital Banking Tools social media Mobile 248

PYMNTS

APRIL 27, 2020

The number of orders placed online and picked up at stores surged 208 percent between April 1 and April 20 compared to a year ago, according to Adobe Analytics, CNBC reported. In addition, the survey found eCommerce in the U.S. The company has encouraged customers to use the buy online and pick up at store option.

Dallas 258

Dallas US Retail Texas 258

PYMNTS

SEPTEMBER 28, 2020

Take, for example, Italy, where Amazon has been operating since 2010 with what The New York Times describes as rather “muted success” since selling its first children’s book in the nation nearly a decade ago. The degree to which consumers intend to continue shopping online seems to depend on the types of products and services they purchase.

Marketing 237

Marketing Survey Online New York 237

PYMNTS

SEPTEMBER 17, 2020

17) unveiled plans for a new app aimed at helping small businesses that rely on the social media giant to hawk their wares and services to operate more efficiently online. In addition, Facebook has released a pair of new surveys on small businesses around the world and the impact COVID-19 on their operations.

social media 173

social media Survey Online Operations 173

PYMNTS

MAY 20, 2020

A devastating small business survey on one hand, and a possible link to social commerce on the other. Although the company’s survey with the Small Business Roundtable was in motion before the pandemic, its timing was prescient and its results were dramatic. Facebook helped conduct the survey of 86,000 SMB owners.

Video 200

Video Survey social media Online 200

PYMNTS

AUGUST 6, 2020

McDermott, previously a managing director for Goldman who was in charge of running the company’s internal funding operations, is a veteran of old-school financing markets, according to the network. Goldman Sachs predicted in July that online sales will keep increasing around 20 percent every year for the next several years.

Bitcoin 259

Bitcoin blockchain Conference Survey 259

PYMNTS

DECEMBER 14, 2020

These services offer alternatives to installing and operating applications in-office or at expensive data centers as well, which can be a key consideration for the many businesses with employees who are operating remotely during the health crisis. presidential election and ongoing news about the pandemic.

Software 270

Software New York Trends Operations 270

PYMNTS

JANUARY 27, 2021

The friction inherent in the basic operations of many healthcare services — from complex payment processing methods to inconsistent appointment management practices — became more salient against the backdrop of the pandemic.

Payments 263

Payments Data Survey Report 263

Abrigo

FEBRUARY 25, 2025

Back-end processes for small business loan approval in some financial institutions operate in an automation desertand it shows. Automation maximizes the return on staff time and institutional resources, ensuring that financial institutions can serve small businesses efficiently while being good stewards of their lending operations.

Lending 195

Lending FDIC Policies Analysis 195

PYMNTS

JULY 22, 2020

A recent survey found that the pandemic has changed the way 45 percent of bank customers interact with their FI, with Citigroup seeing an 84 percent increase in daily mobile check deposits in May, and digital bill payments increasing by 78 percent between February and April. Experts predict that the market will reach $10.87

ATM 225

ATM Digital Banking Alabama Study 225

PYMNTS

APRIL 29, 2020

The COVID-19 pandemic has prompted traditional banks to take fresh looks at their digital initiatives and has given digital-only banks the opportunity to learn about the advantages and hurdles of serving customers primarily through online and mobile channels. A recent survey of 1,000 U.S. A recent survey of 1,000 U.S.

Digital Banking 263

Digital Banking Cards Trends Online 263

Perficient

JULY 11, 2022

When online shopping, if a retailer has a partnership with a BNPL platform, the customer can choose it as their payment method when placing their order at checkout. Apple is planning to make this service available at both online and retail stores – if you can use Apple Pay for it, you can use Apple Pay Later for it.

Fintech 474

Fintech Trends Apple South Dakota 474

PYMNTS

NOVEMBER 10, 2020

As most companies rush to grow their online presence, Alibaba is actively seeking to expand its offline footprint through its new manufacturing division, Xunxi. The Chinese tech giant recently opened three new “smart” factories catering to online brands that need to boost their manufacturing capabilities.

Branding 197

Branding Analytics Survey Online 197

PYMNTS

NOVEMBER 4, 2020

Research confirms that QSR patrons are seeking multiple online and offline ordering methods. A recent survey revealed that more than one-third of customers now prefer to order through restaurants’ websites or apps for delivery, for example, while 42 percent use those platforms for curbside pickup. . The Evolution Of Ordering.

Meeting 230

Meeting Payments New York City Denver 230

Abrigo

FEBRUARY 28, 2025

According to a 2024 Abrigo Fraud Survey , 61% of Americans still write checks, and incidents of fraud and the resulting losses remain high.The FBI estimates that 500 million fraudulent checks annually total $18 billion in annual losses. Eventually, the scheme collapses when new funds dry up.

Fraud 221

Fraud social media Training Community 221

Perficient

AUGUST 10, 2020

This article will introduce financial planning and analysis and survey four cloud-based solutions. The typical components of an FP&A solution are: Load actual values from operational systems. Typically online analytical processing cubes.). Load prepared forecasts for given events.

Analytics 322

Analytics Analysis Meeting Software 322

PYMNTS

NOVEMBER 25, 2020

Centers for Disease Control and Prevention is strongly recommending that consumers relocate their holiday shopping online , and forecasts call for physical retail to be way down this season. When PYMNTS and Visa recently surveyed consumers for our annual How We Will Pay Survey in 2020, we found the consumer base has shifted.

Maine 309

Maine Survey Payments Resources 309