South State Correspondent

MAY 9, 2022

The most significant problem with bank innovation is that bankers see or hear about a sexy piece of technology at a conference or at another bank and then acquire it. The new piece of technology ends up solving a known problem but, in the process, creates more problems, and risks, than it solves.

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Technology Customer Experience Data Training 195

PYMNTS

OCTOBER 19, 2020

In a quest to dominate online food shopping in China, Alibaba invested $3.6 billion for a controlling stake in the hypermarket operator Sun Art Retail Group , Alibaba said in a statement on Monday (Oct. Sun Art tapped Alibaba technology to leverage growth opportunities in China’s hypermarket and supermarket space.

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Online Retail Groups Operations 231

Abrigo

MARCH 2, 2023

Banking technology decisions now affect future growth With the possibility of a recession, community financial institutions may consider a delay or cut in technology spending. Takeaway 2 According to Forrester data, firms pursuing technology-driven innovation grow three to four times faster than industry averages.

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Technology Lending Community Software 195

PYMNTS

OCTOBER 1, 2020

online grocery retailer Ocado is involved in a patent lawsuit over robotically-operated warehouse technology with robotics company AutoStore , Reuters reported. s online delivery pool. Although Ocado only claims 1.7 It has a stock market valuation of over 20 billion pounds (about $25.7

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Online Florida Retail Course 234

PYMNTS

SEPTEMBER 17, 2020

To enable customers to shop from the complete selection of multiple mall offerings and retrieve their purchases from one place, European mall operator Citycon is creating a buy-online-pick-up-in-store (BOPIS) service. Ball said he doesn’t think that online shopping will “ever replace bricks and mortar.”. “At

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Operations Philadelphia United States Online 159

PYMNTS

NOVEMBER 1, 2020

Sellers have come to find it “crucial” to meeting customers where they live right now, which is through new online transactions during the pandemic. Instead, he said they should focus on setting up online payments first, ensuring that customers have the easiest experience possible.

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Operations Meeting Online Innovation 247

PYMNTS

SEPTEMBER 18, 2020

Online marketplaces are the digital storefronts helping small to mid-sized businesses survive — but adding real-time settlement into the mix can help them thrive. And 60 percent of surveyed firms selling across online marketplaces would take their business to one that offers real-time settlement.

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Online Survey Maine Study 354

Perficient

FEBRUARY 27, 2024

This blog was co-authored by Perficient’s Insurance Principal and expert: Brian Bell As we step into 2024, the insurance industry faces significant transformations driven by technological advancements and evolving customer expectations. Leveraging cloud technology for streamlined operations and enhanced scalability.

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Trends Industry Operations Customer Experience 221

PYMNTS

APRIL 10, 2020

This is the first time that Goodyear has offered an online discount offering via its commercial eCommerce platform at GoodyearTruckTires.com , per an announcement. ” Goodyear’s online shopping platform is an addition to its consumer platform, which “leads the industry in website traffic,” according to the company.

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PYMNTS

APRIL 24, 2020

Some have added support for in-branch digital technologies such as video banking screens and upgraded ATMs to minimize in-person contact while making sure customers’ needs are met, for example. Shifting In-Branch Operations. Digital Technologies Under COVID-19. British FI Nationwide U.K. British FI Nationwide U.K.

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Technology ATM Video Tools 248

PYMNTS

NOVEMBER 3, 2020

Quick-service restaurants (QSRs) that were behind the curve on digital technologies have quickly pivoted to enable touchless payments and delivery. Sprinkles , a Beverly Hills, California-based confectioner, was as prepared as a QSR could possibly be for the rush to online ordering, payments, pickup and delivery. Legh-Page said.

ATM 196

ATM Online New York City New York 196

PYMNTS

NOVEMBER 2, 2020

based online grocery, is heightening its automation drive by acquiring two robotics companies. The robotic pick opportunity in online grocery is of huge value to us and our clients globally,” said Tim Steiner , Ocado CEO. Ocado is embroiled in a patent lawsuit over robotically operated warehouse technology with AutoStore.

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Las Vegas Online Company San Francisco 222

PYMNTS

MAY 2, 2017

Mastercard today announced the appointment of CIO Ed McLaughlin to president, Operations and Technology. Everyone likes to talk about the T in operations and technology,” McLaughlin said. That’s how it lives every day, everywhere — the consumer experience is the operation.”. And likewise, knowing when to hold back.

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Operations Technology Examples Mobile 109

PYMNTS

DECEMBER 10, 2020

TSYS , a payment processing company, has suffered a ransomware attack and had some data posted online, according to a report from Krebs on Security. We immediately contained the suspicious activity and the business is operating normally. Krebs said the attackers have said they plan to publish more in the coming days.

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Bank Innovation

FEBRUARY 21, 2019

Keeping your money in a bank is common sense at this point, but online banking is – unfortunately – not something many people have grown accustomed to, yet. There are many benefits to explore in this area, and it’s not a bad idea to check out what some online banking services can do for you […].

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Online social media Operations Security 253

PYMNTS

OCTOBER 8, 2020

To that end, in Europe, Czech firm Nulisec has debuted an online B2B marketplace focused on European retailers — geared toward improving sales and procurement processes. In an interview with PYMNTS, CEO Lukas Pham said online marketplaces address several pain points. “At The digital shift may transform retail storefronts in Europe.

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Online Retail Marketing System 195

PYMNTS

AUGUST 7, 2020

Millions of consumers around the globe are turning to online games during the COVID-19 pandemic, and cybercriminals are springing into action with schemes to target them. Online gambling compliance experts are also predicting that cybercrime will sharply rise in the coming months. Why Online Gaming Appeals To Fraudsters .

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Online System Fraud Video 222

PYMNTS

JUNE 22, 2020

How Customer Reviews Provide Lifeblood To Restaurant Operations. Details gleaned online — including menus and reviews — carry a lot of weight when consumers are deciding where to dine. That focus has only grown amid the takeout- and delivery-only operational shifts due to COVID-19-related social-distancing efforts.

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Operations social media Online Survey 156

Bank Innovation

MARCH 30, 2018

Banks need to update their legacy systems and modernize their technology, no surprise there. But just how many operational leaders at banks think their institution’s survival depends on it? That would be 79% of operations leaders in North America banks, according to a recent report by Accenture. That’s four out of five banks.

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Technology Innovation America Operations 236

PYMNTS

MAY 27, 2020

Among the numerous ways small businesses have been affected by the global pandemic, the sudden race to launch online operations has been among the most profound — and may ultimately be among the most long-lasting changes to the SMB community. “It does seem absolutely logical, up until the point that you start calculating costs.”

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Online Payments User Experience How To 179

PYMNTS

JULY 19, 2019

Online payment system Jollypay has received a license to operate in the United Arab Emirates (UAE), and it’s one of the first foreign companies to do so, according to a release. . In other UAE-related news, the First Abu Dhabi Bank recently rolled out a payroll card solution for the market via its Mercury payment operator unit.

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Operations ATM System Cards 139

PYMNTS

NOVEMBER 24, 2020

Businesses and financial institutions (FIs) are constantly examining ways to make their customers’ accounts more secure, especially as more consumers go online to make purchases and transact during the ongoing COVID-19 pandemic. About The Tracker.

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Online Report Customer Experience Analytics 272

PYMNTS

JANUARY 11, 2019

But consolidation looms, according to some observers, and online food delivery services will eventually have to shift more focus away from consumers and toward restaurant operators in order to thrive in a crowded marketplace. Partnerships and technology are becoming increasing important in the delivery space. Postmates Funding.

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Online San Francisco Capital Operations 176

PYMNTS

DECEMBER 10, 2020

This month’s Deep Dive examines how mobile and contactless payment options are poised to reshape the corporate payments ecosystem as well as how virtual cards can help businesses adapt their operations to the digital-first payments ecosystem that has emerged. . Reshaping Business Payments . Adapting To A Mobile, Contactless Normal .

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Operations Payments Cards Mobile 192

PYMNTS

JUNE 10, 2020

Consumers are now getting everything online and that’s going to shape their behavior for good. online or offline, safely or not). Although he was extremely concerned about business volume at the beginning of the crisis, Russell says Shift’s online sales rate has doubled since the COVID-19 crisis started.

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Online Retail Examples Innovation 130

PYMNTS

MARCH 20, 2019

Square has two new offerings: the revamped Square Online Store and Square For Retail, introduced in an announcement by the company on Wednesday (March 20). It’s crucial that sellers are able to reach their buyers on any channel, whether in person, online, or in apps,” Rusenko said. Brian Smith, director of retail operations at K.

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Retail Online St. Louis Tools 196

PYMNTS

SEPTEMBER 14, 2020

has said that it was chosen to be ByteDance’s “trusted technology provider” that will take over TikTok's American operations, and Alibaba is considering an investment in Grab. Technology Provider’. has said that ByteDance chose it to be the “trusted technology provider” that will take over TikTok’s American operations.

Technology 148

Technology Groups US Payments 148

PYMNTS

APRIL 30, 2020

The startup Flutterwave , which picked up $35 million last year in venture funding, has launched an online portal that will enable African businesses to set up online shops. At the time, Flutterwave said it would use the funding to further build out its technology and continue expanding throughout Africa.

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Online San Francisco Payments Capital 141

Perficient

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. These scenarios include enterprise transformation, customer experience (CX) transformation, data and analytics transformation, and infrastructure and operational transformation.

Digital Strategies 419

Digital Strategies Strategy Report Customer Experience 419

PYMNTS

MAY 19, 2020

Voice assistant technology already had an audience even before the coronavirus outbreak gave it a big boost, as it has now radically reshaped consumer habits and preferences on a global scale. According to PYMNTS’ latest consumer data on the subject, 47 percent of millennials have shifted their routines online, while 45.1 Another 41.8

Technology 205

Technology Millennials Retail Report 205

PYMNTS

DECEMBER 12, 2018

Right now, though, we are talking about fraud, and how criminals use online data sites to steal from consumers in search of romance or, at least, some temporary companionship. Global fraud related to online dating scams costs “several billion dollars a year,” Hochrieser said, “and it’s growing every year.”. Online Dating Scope.

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Online Fraud System Operations 159

PYMNTS

JULY 25, 2017

Technological advances are pushing the boundaries for what’s possible in a variety of industries. Within the retail industry specifically, artificial intelligence (AI) is moving the ball for a lot of merchants looking to not only streamline their business operations but provide a more personalized experience for consumers.

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Fraud Online Retail Maine 196

PYMNTS

SEPTEMBER 2, 2020

Denver-based fast casual Seattle-style teriyaki chain Teriyaki Madness , which offers digital ordering online and via app, realized several years ago that many consumers were interested in convenient meals they could eat at home. “We We knew they would be the perfect channel for us to get our products to the customers at home.”.

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Operations Trends Denver Seattle 130

Abrigo

JULY 5, 2020

Key Takeaways Credit unions participating in the Paycheck Protection Program (PPP) found that the right technology helped them serve business members when they needed help and also gain new members. Technology can facilitate delivery on credit unions' brand promise of relationship-based services. get started.

Technology 195

Technology Lending Capital Meeting 195

PYMNTS

MAY 14, 2020

Every online wine company that reports sales has noted big spikes during the pandemic. The latest to report, Wine.com – which bills itself as the nation’s leading online wine retailer – earned $165 million in revenue and saw 25 percent growth for fiscal 2020, ending March 31. With sales of $3.2

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Online Retail Millennials Analytics 164

PYMNTS

APRIL 11, 2019

As online food delivery services proliferate amid the battle for customer loyalty, and as grocery and related stores strive to gain more digital footholds, the online sale of alcohol is growing and becoming a bigger part of all those plans. Online food delivery is in the midst of what might one day be called a golden age.

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Online Retail Regulation Maine 169

PYMNTS

JANUARY 29, 2019

For payments and commerce , there’s another uncertainty that hangs in the air: Will legal online sports betting keep going forward, despite a recent decision by the U.S. In the meantime, what should businesses that want to operate in that new world do besides sit around and wait? More about that in just a bit, though. Proactive Steps.

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