Perficient

APRIL 3, 2024

Insurers are constantly striving to improve their operations, provide better experiences for customers, and minimize risks. ” Brian Bell, Perficient’s Insurance Principal, who was also quoted in the report, highlights the significance of another emerging technology: critical event intelligence.

Technology 221

Technology Report social media Industry 221

PYMNTS

NOVEMBER 1, 2020

Sellers have come to find it “crucial” to meeting customers where they live right now, which is through new online transactions during the pandemic. Instead, he said they should focus on setting up online payments first, ensuring that customers have the easiest experience possible.

Operations 247

Operations Meeting Online Innovation 247

Perficient

FEBRUARY 9, 2021

Omnichannel fulfillment methods such as curbside, buy-online, pick-up in-store (BOPIS), and ship-from-store have become extremely familiar to retailers, especially due to the climate of the COVID-19 pandemic. These methods are very resourceful and beneficial when utilized correctly and tailored specifically to each business.

Retail 506

Retail Customer Experience Strategy Maine 506

Perficient

OCTOBER 20, 2020

The COVID-19 pandemic has already impacted several facets of digital commerce, and many businesses will have to make certain adjustments as holiday spend continues to move online. Having the most updated platform and technology stack possible is extremely important to take on holiday traffic. Move Retail Stores Online.

Online 484

Online Mobile Management Retail 484

PYMNTS

APRIL 24, 2020

Some have added support for in-branch digital technologies such as video banking screens and upgraded ATMs to minimize in-person contact while making sure customers’ needs are met, for example. Shifting In-Branch Operations. Digital Technologies Under COVID-19. British FI Nationwide U.K. British FI Nationwide U.K.

Technology 248

Technology ATM Video Tools 248

PYMNTS

NOVEMBER 24, 2020

Businesses and financial institutions (FIs) are constantly examining ways to make their customers’ accounts more secure, especially as more consumers go online to make purchases and transact during the ongoing COVID-19 pandemic. About The Tracker.

Online 272

Online Report Customer Experience Analytics 272

Bank Innovation

JUNE 8, 2018

PREMIUM - When was the last time you went to your bank branch to deposit money? Still thinking? That's because most of the daily banking activity has shifted from branches to the smartphone. But that's not to say people don’t use bank branches at all. They do, but not for the same reasons as they […].

Technology 291

Technology Samsung Operations America 291

PYMNTS

NOVEMBER 2, 2020

based online grocery, is heightening its automation drive by acquiring two robotics companies. The robotic pick opportunity in online grocery is of huge value to us and our clients globally,” said Tim Steiner , Ocado CEO. Ocado is embroiled in a patent lawsuit over robotically operated warehouse technology with AutoStore.

Las Vegas 222

Las Vegas Online Company San Francisco 222

PYMNTS

AUGUST 7, 2020

Millions of consumers around the globe are turning to online games during the COVID-19 pandemic, and cybercriminals are springing into action with schemes to target them. Online gambling compliance experts are also predicting that cybercrime will sharply rise in the coming months. Why Online Gaming Appeals To Fraudsters .

Online 222

Online System Fraud Video 222

PYMNTS

DECEMBER 10, 2020

TSYS , a payment processing company, has suffered a ransomware attack and had some data posted online, according to a report from Krebs on Security. We immediately contained the suspicious activity and the business is operating normally. Krebs said the attackers have said they plan to publish more in the coming days.

Online 226

Online Data Columbus Cards 226

Bank Innovation

JUNE 8, 2017

The e-commerce giant has (arguably) the most sophisticated ML toolset around that is uses for drone deliveries, online tailors, or its AWS offering. Turns out, Amazon’s lesser known operation – small business lending – is also powered by machine learning, Bank Innovation has learned. […].

Lending 373

Lending Tools Operations Innovation 373

Perficient

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. These scenarios include enterprise transformation, customer experience (CX) transformation, data and analytics transformation, and infrastructure and operational transformation.

Digital Strategies 419

Digital Strategies Strategy Report Customer Experience 419

PYMNTS

JANUARY 20, 2021

Pointing to increased demand for premium products and continued lifestyle changes from the coronavirus, Procter & Gamble reported an 8 percent increase in total revenues Wednesday, led by a 50 percent increase in its online sales. Constructive Disruption.

Online 292

Online Report Strategy Trends 292

South State Correspondent

MAY 9, 2022

The most significant problem with bank innovation is that bankers see or hear about a sexy piece of technology at a conference or at another bank and then acquire it. The new piece of technology ends up solving a known problem but, in the process, creates more problems, and risks, than it solves.

Technology 195

Technology Customer Experience Data Training 195

Perficient

JANUARY 11, 2021

The brands that can operate with speed and agility win in this environment. 56% of BOPIS (buy online, pick up in-store) and 45% of grocery delivery users plan to continue using these services after the pandemic. . Legacy , bloated technology stacks can slow down even the best mobile product s. Get started today.

Mobile 502

Mobile Strategy US Management 502

Abrigo

MARCH 2, 2023

Banking technology decisions now affect future growth With the possibility of a recession, community financial institutions may consider a delay or cut in technology spending. Takeaway 2 According to Forrester data, firms pursuing technology-driven innovation grow three to four times faster than industry averages.

Technology 195

Technology Lending Community Software 195

Perficient

MARCH 4, 2021

Together, they strive to make various forms of technology accessible to people as much as possible by minimizing or eliminating barriers to information through our senses (hearing, vision, and touch). In other words, a perceivable design simply means that people using assistive technology (or not) can know it’s there.

Guidelines 376

Guidelines Technology Video Operations 376

Abrigo

JULY 27, 2023

Takeaway 1 Regtech uses new technologies such as AI and machine learning to streamline processes that keep organizations compliant. Regulatory technology, or regtech, can improve the efficiency and effectiveness of functions in many workplaces, and banks and credit unions are no exception.

Technology 195

Technology Fraud Compliance Regulation 195

Abrigo

JULY 27, 2023

Takeaway 1 Regtech uses new technologies such as AI and machine learning to streamline processes that keep organizations compliant. Regulatory technology, or regtech, can improve the efficiency and effectiveness of functions in many workplaces, and banks and credit unions are no exception.

Technology 195

Technology Fraud Compliance Regulation 195

Perficient

FEBRUARY 27, 2024

This blog was co-authored by Perficient’s Insurance Principal and expert: Brian Bell As we step into 2024, the insurance industry faces significant transformations driven by technological advancements and evolving customer expectations. Leveraging cloud technology for streamlined operations and enhanced scalability.

Trends 221

Trends Industry Operations Customer Experience 221

PYMNTS

DECEMBER 30, 2020

Whether through the use of online marketplaces or proprietary supplier portals, B2B sellers embraced the opportunity to connect with business customers online, while buyers reciprocated by sourcing, procuring and paying for goods the way they do in their personal lives. Embedded Finance.

Online 302

Online Meeting Payments Fintech 302

PYMNTS

OCTOBER 22, 2020

It’s been replete with stumbles and delays getting the new technology paradigm off the ground — most notably in the middle of the coronavirus pandemic, a global event that put the brakes on projects large and small worldwide. When it comes to data protection, security and payments technology, the trends seem to begin in Europe,” he said. “[But]

Fraud 221

Fraud Online Security Cards 221

PYMNTS

NOVEMBER 19, 2020

While recognizing that digital currencies do pose risks, including the possibility of imposing “a macro-economic cost,” Haldane argued that a digital currency could mitigate technological constraints on lending, provide additional payments security, and increase stability. “I In other news, the U.S.

Bitcoin 222

Bitcoin cryptocurrency Online social media 222

Chris Skinner

MARCH 22, 2017

I blogged a year ago about TechFin, the incumbents’ view of applying technology to existing banking services, versus FinTech which seeks to transform the financial system. TechFin is to rebuild the system with technology. What we want to do is to solve the problem of a lack of inclusiveness.”

Company 350

Company Payments System Fintech 350

PYMNTS

SEPTEMBER 24, 2020

In an interview with Karen Webster, John Rainey , chief financial officer and executive vice president of global customer operations at PayPal , noted that CFOs (including himself) have learned to pivot, too, with ground-level, tech-driven insights that move well beyond simply tracking money flows.

Analytics 293

Analytics Examples Trends Operations 293

Perficient

MAY 28, 2020

Oracle Utilities has long been a leader in industry applications for operations at power generation companies. Today’s utilities have an imperative to serve customers through their preferred channels, whether that’s via phone, email, or online chat. Improving Mobility & Field Operations with Oracle SCM.

Analytics 340

Analytics Customer Experience Risk Management Mobile 340

PYMNTS

SEPTEMBER 29, 2020

Filipino online payments platform PayMongo has come off a funding round with $12 million, according to a press release. The company was formed by CEO Francis Plaza , Chief Operating Officer Edwin Lacierda , Chief Technology Officer Jaimie Hing and Chief Growth Officer Luis Sia.

Payments 300

Payments Capital Online Meeting 300

Perficient

NOVEMBER 17, 2020

Many banks have leveraged digital technologies like cloud computing, robotic process automation, artificial intelligence, and chatbots in response to Covid-19. Some of these solutions were set up in a matter of days, providing immediate results to drive operations forward. Mobile end-to-end account opening is one of those areas.

Mobile 294

Mobile Online Conference Customer Experience 294

PYMNTS

JUNE 26, 2020

The pandemic has the potential to change the way any number of business verticals operate — especially industries like real estate, which typically have been based on in-person meetings and tours between property owners or real estate agents and would-be renters or homebuyers. That model may be ripe for change in the age of social distancing.

Operations 278

Operations Tools Security Management 278

PYMNTS

SEPTEMBER 22, 2020

Alexandre Margoline , a partner at Permira, said in a statement that Mirakl can become the central hub and platform for digital marketplace operators, sellers and partners. . Mirakl provides online marketplace software to manufacturers, wholesalers and retailers, including Kroger Co., Siemens AG and Hewlett Packard Enterprise Co.,

Software 220

Software Retail Capital Branding 220

PYMNTS

JANUARY 28, 2021

It also represents a chance for convenience stores to embrace advanced payments technology and contactless payments, which have been accelerated by the pandemic. At a high level, Koscheski said, consumers are expecting the same kind of experience at a convenience store that they can get online or with a mobile app.

Course 311

Course Data Mobile Cards 311

Perficient

MAY 12, 2023

The Third Industrial Revolution used electronics and information technology to automate production. Anyone reading this article on an online device is reaping its benefits. This blending of technologies combines the physical and digital (“phygital”) worlds, enabling unique and positive industry improvements and impacts.

Management 275

Management Industry Innovation Operations 275

PYMNTS

AUGUST 14, 2020

To provide banks serving small- to medium-sized businesses ( SMBs ) throughout the globe with the newest technology and insights, Mastercard and Pollinate have agreed to a strategic partnership. It lets a bank expand into the acquiring business or grow its current operations without making modifications to its infrastructure.

America 274

America Technology Data Operations 274

PYMNTS

DECEMBER 23, 2020

It’s been a wild ride in 2020, and something of a strange one for 5G, which was the subject of an early conspiracy that blamed the technology for the global COVID-19 outbreak. In fact, Cellwize Chief Operating Officer Dan Weil told PYMNTS that even COVID-19 itself didn’t do much to slow down 5G.

Technology 277

Technology Operations United States Industry 277

PYMNTS

NOVEMBER 5, 2020

Part of the problem has to do with how we shop , as research shows COVID-19 has caused a spike in the number of people who buy groceries online for delivery or pickup. In fact, PYMNTS research shows 24 percent of consumers say they have shifted to performing at least one daily activity online and plan to keep it that way.

Retail 272

Retail Trends Technology Operations 272

PYMNTS

DECEMBER 7, 2020

Most are encouraging employees to work from home while also moving their back-office operations online, and payments operations are no exception. The benefits of using digital B2B payments solutions extend far beyond their ability to support a decentralized workforce. RLJ Financial On Managing B2B Spend With Virtual Cards.

Management 268

Management Cards Company Innovation 268

Perficient

APRIL 4, 2022

Personalization is but one key element of this, enabled by technology and implemented using design thinking. Leveraging technology in a personalized user experience is a critical way we will make this come true. We also help them achieve enterprise-wide operational excellence.?

Mobile 294

Mobile Survey User Experience Analytics 294