PYMNTS

SEPTEMBER 21, 2020

Consumers have shopped online, via mobile devices and at brick-and-mortar stores in various capacities for years, but the pandemic is dramatically expanding the connections between these channels. Consumers’ expectations regarding merchant interaction and support have also shifted to mirror their pandemic-driven payment preferences.

Retail 243

Retail Online social media Mobile 243

PYMNTS

DECEMBER 11, 2020

The pandemic is proving to be a tough loyalty test for retailers, as they are competing for customers’ attention in an environment where competition is still present in both online and in stores. Retailers must, therefore, assess what type of shopping experiences consumers are searching for, as well as how to provide swift payments.

Online 241

Online Payments Retail United States 241

PYMNTS

AUGUST 5, 2020

In retail technology, Yotpo is helping brands capture the digital shift by making a compressed marketing stack for online shopping. Social shopping is the newest hot trend fueled by the pandemic, as new startups are emerging and established brands such as Macy’s are catching up to capture this area.

Retail 263

Retail Payments Google Branding 263

PYMNTS

DECEMBER 14, 2020

The 2020 holiday shopping season is picking up, and consumers are heading online or to reopened brick-and-mortar stores to shop and pay for gifts. They are using everything from cash to mobile wallets to complete these transactions, requiring retailers to race to accommodate a wide variety of payment methods.

Payments 349

Payments Online Retail Mobile 349

Accenture

MARCH 12, 2020

The expectations of customers when it comes to payments have changed radically in recent years. Payments that are instant, invisible and free (IIF) have quickly become the norm, especially in certain segments of the market like airlines, fashion retail, hotels and online travel agents.

Payments 365

Payments Retail Online Marketing 365

PYMNTS

JANUARY 19, 2021

Corporate buyers are quickly shifting their purchasing habits online, and seeking more efficient experiences from product sourcing through to checkout. With B2B eCommerce proliferating, the market is rapidly evolving to make way for new business and payment models in response to customer demand. Tying Payments With Loyalty.

Online 275

Online Marketing Payments Operations 275

PYMNTS

JANUARY 18, 2021

Every year for the last 110 years , members of the retail trade group, known as the National Retail Federation (NRF), have assembled to discuss the slate of issues pertinent to its members. COVID-19, of course, didn’t cause physical retail’s steep decline — it just accelerated it. Retail is now about logistics and the last mile.

Retail 309

Retail Online Maine Branding 309

PYMNTS

DECEMBER 4, 2020

Morgan Merchant Services’ combined in-store and eCommerce payments were up 15 percent over last year’s Black Friday weekend, “a sign that the pandemic did little to curtail spending as the holiday shopping season began,” Doug Smith, executive director of J.P. 1 eCommerce payment processor in the U.S. As the No. trillion, J.P.

Online 288

Online Data Survey Cards 288

PYMNTS

JUNE 26, 2020

Iain McNicoll , VP of Americas/SMB for payments platform Payoneer , recently told PYMNTS that eCommerce’s market share has risen to 27 percent from just 16 percent when the pandemic began. McNicoll said the quick gains aren’t surprising, as physical retail stores essentially closed down worldwide for months. The Rebuilding Project.

Retail 318

Retail Online Capital ATM 318

PYMNTS

DECEMBER 2, 2020

Payments giant Stripe is taking Stripe Capital , its push into online business finance and lending, to the next level. Stripe Capital first got off the ground in September 2019, offering customers and businesses financing options through its online platform. On Tuesday (Dec. On Tuesday (Dec.

Capital 302

Capital Lending Online Software 302

PYMNTS

SEPTEMBER 18, 2020

Online marketplaces are the digital storefronts helping small to mid-sized businesses survive — but adding real-time settlement into the mix can help them thrive. And 60 percent of surveyed firms selling across online marketplaces would take their business to one that offers real-time settlement.

Online 354

Online Survey Maine Study 354

PYMNTS

DECEMBER 16, 2020

Digital sports entertainment and gaming industry platform DraftKings — known for its top-rated daily fantasy sports and mobile sports betting apps — today announced an agreement with InComm Payments , a global leading payments technology company, to launch an industry-first retail gift card. . DraftKings reported on Friday (Nov.

Retail 230

Retail Cards Payments New York 230

PYMNTS

DECEMBER 24, 2020

When it’s said and done there was only one story that mattered in the retail universe this year and it was the rise of the digital-first economy. More consumers are going online to shop and pay as the pandemic progresses. It produced several payment trends, which can be found in the How We Shop report. D2C Explodes.

Retail 295

Retail Branding Minneapolis Trends 295

PYMNTS

DECEMBER 27, 2020

The second trial of digital yuan by the People's Bank of China has concluded, resulting in hundreds of thousands spent on eCommerce retail, food delivery and ride-sharing, The Wall Street Journal (WSJ) reports. There were 100,000 winners who got the chance to spend 200 digital yuan on various online or offline services.

Retail 311

Retail Payments Fintech Online 311

PYMNTS

APRIL 28, 2020

Reinventing retail in the wake of COVID-19 may mean reinventing retail formats. It’s also likely that retailers will see more men in-store than women, and they should consider adjusting inventory to target these shoppers.”. Inventory adjustments will only be part of the post-COVID retail order.

Retail 272

Retail Survey Maine Meeting 272

PYMNTS

NOVEMBER 5, 2020

From where things stand in Q4 2020 it’s not hard to imagine physical retail going extinct. Noting the ways COVID has permanently changed retailing, CNBC recently reported , “As more and more stores go dark at the mall, some major retail executives are looking to grow outside of it — a tactic they hadn’t touted so publicly before.

Retail 252

Retail Millennials Online Report 252

PYMNTS

DECEMBER 9, 2020

Square is offering merchants in the beauty and wellness industry a point of sale (POS) tool that integrates appointments, payments and checkout for a streamlined, secure process. . Square Appointments is a front desk solution that works with the business payments processing tool Square Register.

Tools 283

Tools Online Wyoming Software 283

PYMNTS

SEPTEMBER 30, 2020

Dramatic shifts are underway in the retail sector as it adjusts to consumers’ increasingly digital preferences. These retailers are accustomed to engaging with their customers in brick-and-mortar stores and building long-lasting relationships that lead to brand loyalty. Around The Buy Now, Pay Later World.

Payments 279

Payments Millennials Retail Trends 279

PYMNTS

NOVEMBER 9, 2020

As COVID-19 continues to modify ideas around how we shop and pay, consumers and B2B buyers are also making choices about where to shop: online or in-store? Now there are signals that a physical retail rebound is forming up. Another example is Amazon, whose touchless retail concepts give a good look at in-store experiences to come. “Of

Retail 261

Retail Millennials Online Tools 261

PYMNTS

OCTOBER 15, 2020

Even online merchants who offer customers extended warranties at the time of sale traditionally see about a 4 percent or 5 percent conversion rate. Retailers] are seeing double-digit higher conversion rates when an extended warranty is shown – not on the extended warranty, but conversion rates on the product itself,” Levin said.

Online 334

Online Exercises Retail Capital 334

PYMNTS

NOVEMBER 9, 2020

“We are essentially taking glass doors that were probably underutilized and not asking the retailer for any additional physical space.”. From a business standpoint, we believe that things like sales lift are obviously a really important metric,” Dravenstott said, “and you don't hear that much in brick and mortar retail.

Retail 277

Retail Innovation Video Chicago 277

Payments Dive

NOVEMBER 20, 2018

As cyber attackers develop more sophisticated methods of attacking online sites, security experts and retailers are increasingly focused on protecting mobile shopping and payment platforms to ensure a safe holiday season.

Mobile 370

Mobile Retail Security Online 370

Payments Dive

NOVEMBER 19, 2019

While much has been written about brick-and-mortar retailers’ continuing fight for market share with online competitors, data on continually evolving consumer preferences also demonstrates a desire by many to combine both shopping experiences. Enter: click and collect.

Retail 269

Retail Online Data Marketing 269

PYMNTS

SEPTEMBER 4, 2020

Retailers are trying to make themselves as ready as possible, given the highly unpredictable nature of the COVID-19 era’s commerce environment. “I Alford said cart abandonment was already a huge problem among online holiday shoppers last year before COVID-19 struck. The Power Of Payment Choice .

Retail 243

Retail Tools Online Examples 243

PYMNTS

FEBRUARY 1, 2021

In today’s top retail news, Amazon Go stores in Seattle are reportedly being equipped with Amazon One palm-reading scanners, while automotive brands are taking control of digital purchasing platforms. The tech lets shoppers use their palms as an ID and payment method. Amazon Expands Palm Biometrics In Seattle .

Washington 217

Washington Seattle Retail Online 217

PYMNTS

DECEMBER 31, 2020

percent made voice-assisted purchases while shopping for groceries or retail goods in the last 24 hours. 35 percent of retail businesses have experienced an increase in demand. Accelerating The Real-Time Payments Demand Curve: What Banks Need To Know About What Consumers Want And Need. 31 percent bank via app.

Data 277

Data Innovation Payments Millennials 277

PYMNTS

SEPTEMBER 4, 2020

It has now been six months since the coronavirus outbreak was declared a pandemic on March 11, and consumers are more likely than ever to shop and pay online, not only for retail goods, but for groceries and food orders from restaurants. adults now purchasing food, groceries and retail items online.

Online 248

Online Data Retail Survey 248

PYMNTS

NOVEMBER 6, 2020

COVID-19 has shifted consumers away from card-based payments experiences, while P2P has accelerated a change enabling merchants to own the payments experience itself, Debbie Guerra , executive vice president of merchant and payments intelligence solutions at ACI , told PYMNTS in a recent interview. Payments Flexibility .

Payments 274

Payments Cards Fraud Retail 274

PYMNTS

AUGUST 14, 2020

In payment methods, Circle K announced a cashierless checkout pilot as convenience stores advance retail innovations. 60.6%: Share of consumers who have increased their use of online D2C channels to purchase food and beverage products during the pandemic. 7.3K: Minimum number of Circle K stores in operation in the U.S.

Technology 230

Technology Retail Apple Google 230

PYMNTS

SEPTEMBER 29, 2020

Filipino online payments platform PayMongo has come off a funding round with $12 million, according to a press release. The growth was driven by the COVID-19 pandemic and the ensuing transition to more digital shopping and payments. We fully support their vision to bring many more Filipino businesses online.

Payments 300

Payments Capital Online Meeting 300

PYMNTS

OCTOBER 14, 2020

In retail, the need to simplify, integrate and bring gift card and loyalty programs online to maximize their impact has never been greater, while consumer engagement has the power to remove retail friction. Data shows a cautious population living paycheck to paycheck, ready for conservative holiday spending.

Retail 227

Retail Technology Trends United States 227

PYMNTS

SEPTEMBER 17, 2020

Four consecutive months into positive consumer spending trends, one wonders if there might be — indeed must be — a lull, a pullback that might indicate a tougher road ahead for retailers headed into the all-important holiday spending season. Census Bureau reported that retail sales in August were up 60 basis points over July.

Retail 240

Retail Data National Trends 240

Payments Dive

MAY 5, 2020

COVID-19 has let to millions of consumers transitioning to online e-commerce purchases as retail stores have been forced to close or shift to delivery and pickup.

Fraud 419

Fraud Online Retail 419

PYMNTS

JANUARY 25, 2021

The National Retail Federation ’s annual convention may have come and gone but the sentiments, strategies and lessons learned from facing nearly a year of pandemic-led changes by some of the world’s largest merchants are going nowhere fast — especially when it comes to their embrace of increased digitalization. Stores As Social Centers.

Community 269

Community Retail Strategy National 269

PYMNTS

NOVEMBER 17, 2020

Adyen , a FinTech whose payments platform is used by merchants and retailers around the world, is teaming up with San Francisco-based installment payment company Affirm in a new partnership, the companies announced on Tuesday (Nov. This can be done either online or in-store using a QR code, the companies said.

San Francisco 243

San Francisco Payments United States Retail 243

PYMNTS

DECEMBER 15, 2020

GoDaddy has agreed to acquire Poynt , which lets businesses sell and accept payments anywhere through its suite of products, according to a press release. GoDaddy was interested in Poynt because of the digital shift in payments due to the pandemic, as well as in-person and online shopping converging more all the time, the release stated.

Technology 337

Technology Payments social media Software 337

PYMNTS

NOVEMBER 24, 2020

But top industry experts told Karen Webster during PYMNTS’ latest “On The Agenda” panel that the hurdles for retailers are only beginning. He said the shipping infrastructure nearly buckled earlier this year, and retailers are now being highly conservative when it comes to managing deliveries. “We Using Payments To Engage Consumers .

Retail 251

Retail Examples Payments Meeting 251