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Tandym adds retailers for rewards programs

Payments Dive

The private label digital credit card company is stacking up online retail customers, with plans to add debit options and in-store clients this year.

Retail 459
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Were online customers more satisfied during the COVID-19 pandemic?

Perficient

Other companies who were late to creating digital customer experiences suffered as people stayed away from traditional stores and shopped online. The American Customer Satisfaction Index’s recent COVID-19 special retail study showed satisfaction declines across 75% of the retail companies.

Online 421
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Extra costs biggest reason shoppers ditch online carts

Payments Dive

With cart abandonment costing online retailers up to $136 billion annually, Coresight Research’s findings suggest they might want to focus on total purchase price more closely matching shopper expectations.

Online 434
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CBDC for Retail, Wholesale and International Payments

Accenture

Retail, wholesale and international payments using CBDC would expand choices, enabling more diversified payment systems and greater autonomy for the central bank. CBDC for retail payments CBDC can serve as a settlement medium for digital transactions online….

Retail 353
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Retail 2021: The Five Things Retailers Should Be Talking About At NRF This Week

PYMNTS

Every year for the last 110 years , members of the retail trade group, known as the National Retail Federation (NRF), have assembled to discuss the slate of issues pertinent to its members. COVID-19, of course, didn’t cause physical retail’s steep decline — it just accelerated it. Retail is now about logistics and the last mile.

Retail 309
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Retail Recalibration: The need for agile and flexible payment solutions

Payments Dive

As the COVID-19 pandemic has rapidly changed the e-commerce landscape, online sellers need to make sure they are offering a wide range of payment options that cater to the needs of their customers.

Retail 431
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Curbside Pickup and How It Impacts Your Retail Strategy

Perficient

Before the COVID-19 pandemic, retailers were already seeing enthusiasm from customers for more convenient ways to interact during the purchasing process. While some retailers have offered limited order pickup options for some time, this was often limited to certain verticals or a small sub-set of products. The Challenges.

Retail 322