PYMNTS

DECEMBER 24, 2020

When it’s said and done there was only one story that mattered in the retail universe this year and it was the rise of the digital-first economy. More consumers are going online to shop and pay as the pandemic progresses. The numbers speak for themselves. It was the catalyst for most every business dynamic in the category.

Retail 295

Retail Branding Minneapolis Trends 295

Bank Innovation

SEPTEMBER 7, 2017

EXCLUSIVE – SaaS banking engine, Mambu announced its first major step into the retail banking space through its collaboration with German mobile bank N26. The move serves Mambu’s growth strategy, not only because N26 is one […].

Retail 281

Retail Strategy Mobile Online 281

PYMNTS

OCTOBER 19, 2020

In a quest to dominate online food shopping in China, Alibaba invested $3.6 billion for a controlling stake in the hypermarket operator Sun Art Retail Group , Alibaba said in a statement on Monday (Oct. billion — in Auchan’s A-RT Retail. As part of the deal, Alibaba will acquire a 70.94% equity interest — worth about $3.6

Online 231

Online Retail Groups Operations 231

PYMNTS

SEPTEMBER 18, 2020

Online marketplaces are the digital storefronts helping small to mid-sized businesses survive — but adding real-time settlement into the mix can help them thrive. And 60 percent of surveyed firms selling across online marketplaces would take their business to one that offers real-time settlement.

Online 354

Online Survey Maine Study 354

PYMNTS

MARCH 10, 2020

In today’s top payment news, retail remains a bright spot in the markets, Ant Financial has rolled out a strategy for digital evolution in China, and the Consumer Financial Protection Bureau (CFPB) filed a suit against a Cincinnati-based bank. Payments Stocks Plummet While Retail Remains A Bright Spot.

Strategy 197

Strategy Retail Marketing Payments 197

PYMNTS

DECEMBER 9, 2020

The app-based tool gives salon customers the ability to book their appointments online and also issues reminders. A new PYMNTS report done in collaboration with American Express — the 2021 New Merchant Business Models Playbook — takes a look at the ways merchants are adopting technologies and strategies for unified shopping capabilities. .

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Tools Online Wyoming Software 283

PYMNTS

NOVEMBER 9, 2020

As COVID-19 continues to modify ideas around how we shop and pay, consumers and B2B buyers are also making choices about where to shop: online or in-store? Now there are signals that a physical retail rebound is forming up. Another example is Amazon, whose touchless retail concepts give a good look at in-store experiences to come. “Of

Retail 261

Retail Millennials Online Tools 261

PYMNTS

JANUARY 25, 2021

The National Retail Federation ’s annual convention may have come and gone but the sentiments, strategies and lessons learned from facing nearly a year of pandemic-led changes by some of the world’s largest merchants are going nowhere fast — especially when it comes to their embrace of increased digitalization.

Community 269

Community Retail Strategy National 269

PYMNTS

DECEMBER 11, 2020

The pandemic is proving to be a tough loyalty test for retailers, as they are competing for customers’ attention in an environment where competition is still present in both online and in stores. Retailers must, therefore, assess what type of shopping experiences consumers are searching for, as well as how to provide swift payments.

Online 241

Online Payments Retail United States 241

Perficient

OCTOBER 20, 2020

The COVID-19 pandemic has already impacted several facets of digital commerce, and many businesses will have to make certain adjustments as holiday spend continues to move online. Move Retail Stores Online. Most consumers are staying at home, meaning fewer are heading into stores and more are shopping online.

Online 484

Online Mobile Management Retail 484

PYMNTS

MAY 21, 2020

But as anyone that has tried to catch up with the suddenly online consumer will attest, what goes out must sometimes come back. As eCommerce revenue has risen, so has the need for consumers to return their purchases, sometimes surprising retailers that might not have seen the order scale they’ve seen for April and May.

Retail 224

Retail Customer Experience Branding Online 224

PYMNTS

MAY 5, 2020

Retail reopening events continued to draw light foot traffic on Monday, as Florida joined Texas in allowing non-essential stores to reopen. percent of consumers shop for retail goods online more often than they did on March 6, the first day of our study, and that continues to climb — up 10.5 percent from 35.5

Florida 205

Florida Retail Tampa Customer Experience 205

Perficient

JANUARY 13, 2021

Tailoring a Specialized Marketplace Strategy. Forrester states that to provide an enhanced and optimized commerce experience in conjunction with fixed promotional options and marketplace platform requirements, B2B sellers need to supercharge all components of their marketplace ecosystem and online presence. Probably not.”.

Report 495

Report Leadership Branding Strategy 495

Perficient

OCTOBER 19, 2020

Financial institutions must understand the new journey customers and colleagues have embraced in 2020 and begin to change their strategy from FI-focused to customer-focused for both the front and back office. This will now be the ‘new normal” for customer onboarding across all products and services, whether retail and commercial.

Video 520

Video Security Tools Strategy 520

PYMNTS

DECEMBER 18, 2020

Digital trust-and-safety company Sift said that 2020 has been a “banner year” for online shopping sales, but that scammers have modified their approaches to take advantage of the boom, according to an announcement. Digital fraud is a longstanding issue for retailers and banks. The pandemic has only made these issues worse.

Report 333

Report Fraud Strategy Retail 333

PYMNTS

JUNE 9, 2020

Physical brick-and-mortar retail was suffering long before the pandemic. Consider the findings of a PYMNTS consumer survey , where 42 percent of consumers are engaging in even the most routine activities online, and as much as $158 billion in brick-and-mortar sales are moving to digital channels.

Retail 230

Retail Mobile Meeting Online 230

PYMNTS

JUNE 22, 2020

PYMNTS recently spoke with Keala Gaines , eBay’s head of global payments services, to understand how the platform’s payments strategy has changed over the years as well as to understand the role payments has played in helping it grow from a small operation to serving business and consumers across 100 countries with 27 international sites.

Strategy 230

Strategy Payments America Examples 230

PYMNTS

MAY 12, 2020

In Toronto, a new service called DMS ShopHERE , powered by the Schulich School of Business, aims to help small companies and artists move their businesses online. The aim of the program is to help build 3,000 online stores by the end of August.

Maine 240

Maine Los Angeles Online Washington 240

PYMNTS

JANUARY 19, 2021

Corporate buyers are quickly shifting their purchasing habits online, and seeking more efficient experiences from product sourcing through to checkout. A great example would be buy online, pick up in-store," noted Bachalli. Along with the adoption of B2B eCommerce came the proliferation of different kinds of buying models. "A

Online 275

Online Marketing Payments Operations 275

PYMNTS

JANUARY 19, 2021

Chuck Huang, founder and CEO of Citcon , explores how the pandemic has prompted retailers to capitalize on the surge in demand for contactless, digital payments. "As Progressive retailers have paved the way for this with email collection at registers, enabling them to connect their customers’ behavior in-store with them online.

Retail 211

Retail Payments Online Marketing Strategies 211

PYMNTS

APRIL 21, 2020

The retail bankruptcy watch intensified Tuesday (April 21) as the department store sector was hit by reports of yet another major player looking at that option. Lord & Taylor, now joining Neiman Marcus, is considering a bankruptcy filing as the COVID-19 lockdown continues to decimate non-essential retail.

Retail 220

Retail Dallas Washington National 220

PYMNTS

JANUARY 14, 2021

The process of B2B procurement between diamond vendors and jewelry retailers is often stuck on legacy processes like phone calls, emails and paper check payments, creating the same kinds of bottlenecks and inefficiencies that plague other markets. A B2B eCommerce Evolution. The diamond sector isn't a total stranger to digital procurement.

Industry 204

Industry Strategy Retail Trends 204

Bobsguide

AUGUST 18, 2020

Incumbent retail banks who have not yet developed a progressive digital strategy face significant cost pressures in the coming years, according to industry panellists in an online event today. “Look at Facebook, Google, Amazon and so on who have been constantly updating.

Retail 175

Retail Digital Strategies Google Strategy 175

PYMNTS

SEPTEMBER 11, 2019

Virtual reality could have more retailers reach more consumers in the coming few years — in large part by upping the consumer experience. billion for retail and marketing in the year 2022, with revenues from VR initiatives expected to increase by 3,000 percent over the next four years. and Europe by 2022. Amazon VR Push.

Retail 192

Retail San Diego San Francisco Branding 192

Perficient

JANUARY 12, 2021

Consumers are looking for online buying processes that are easy and can provide opportunities to search, learn, and purchase products without and roadblocks, especially during COVID-19. Forrester noted that 53% of the US retail industry planned investment in AR in 2020 because they know it assists consumers in making purchase decisions.

Customer Experience 538

Customer Experience Branding Video Online 538

PYMNTS

OCTOBER 6, 2020

Paytronix Systems and Oracle are rolling out a new initiative that will enable restaurants and retailers that use Oracle’s cloud-based point of sales system to offer online ordering and contactless delivery. Newton, Massachusetts-based Paytronix on Tuesday (Oct.

Online 185

Online Massachusetts System Branding 185

PYMNTS

FEBRUARY 24, 2020

As 2020 unfolds, the retail business has been dramatically altered. But with consumer spending holding steady, it’s important for retailers to grasp the opportunity to create innovative ways to get, keep and grow customers. And retailers that deploy experiential tactics drive repeat purchases at rates nearly twice those who don’t.

Retail 210

Retail Branding New York City Indiana 210

PYMNTS

DECEMBER 17, 2020

In today’s top retail news, StockX has landed $275 million in a Series E funding round, while Rite Aid Corporation reported as part of its fiscal 2021 third quarter results that revenues rose by 12 percent. Fashion Retailer rue21 Strikes Deal To Retire Debt. Clothing retailer rue21 (r21 Holdings, Inc.) million members.

Retail 226

Retail Report Company Pennsylvania 226

PYMNTS

SEPTEMBER 12, 2019

eCommerce chief, Marc Lore, announced the news at an industry conference this week, explaining the service aims to help Walmart’s online unit generate more revenue, as well as enable it to move more items from third-party merchants. Walmart has revealed it is testing out a fee-based service called “Fulfilled by Walmart.”. The company’s U.S.

Strategy 247

Strategy Conference Online Operations 247

PYMNTS

SEPTEMBER 9, 2020

They always wanted to have that direct relationship, but what do you do when you have your brick-and-mortar retailers that have been successfully selling your products for so long?”. Collaborating With Retailers Instead Of Competing. They can even share customer data to help retailers optimize their own strategies.

Branding 230

Branding Online Retail Data 230

PYMNTS

JANUARY 24, 2019

Before consumers started to trade brick-and-mortar shopping experiences for eCommerce websites, retailers could bring customers through their doors with window displays. According to the PYMNTS Virtual Reality In Retail Report , there are expected to be 100 million AR/VR headset users by 2022.

Retail 204

Retail Training New York City Technology 204

PYMNTS

DECEMBER 31, 2020

Fighting such losses requires the ability to detect when stolen debit cards are being used online or for contactless purchases. Online retailers that adopt this security measure can enable debit issuers to review numerous customer data points during users’ site visits and purchasing journeys. 3D Secure 2.0

Fraud 273

Fraud Strategy Security Cards 273

PYMNTS

AUGUST 24, 2020

Consumers are unlikely to return to stores and business districts in the near future, nor can businesses simply rely on longstanding relationships with suppliers and retailers to keep production lines moving and shelves stocked. These trends have given rise to a D2C market that is expected to total $17.75 billion in 2020. About The Playbook.

Retail 216

Retail Report Case Study Study 216

PYMNTS

MARCH 13, 2020

Brick-and-mortar is instead rapidly changing to accommodate the needs of consumers who have come to expect the same speed and convenience from purchasing through online and mobile environments. Retailers thus cannot shrug off the brick-and-mortar shopping experience as a lost cause. Visual Search: The Next Retail Battlegrou nd.

Strategy 179

Strategy Millennials Retail Mobile 179

Perficient

JANUARY 24, 2023

In the first blog in this series, Getting Started On Embedded Finance , we defined embedded finance and took a high-level look at the goals and strategy a firm should take at the outset of its modern embedded finance journey. In this blog, we will look at how a non-banking company can offer bank-like perks to its clients and workers.

Branding 472

Branding Cards Strategy US 472

PYMNTS

JULY 22, 2020

The retail industry is facing its first sales event of the pandemic with the coming of back-to-school sales. The projections were led by the National Retail Federation (NRF) this week, as it foresees record sales for back to school. At the very least, retailers need to depend on eCommerce sales in the states where the virus is raging.

Retail 186

Retail Meeting Arizona Florida 186

PYMNTS

JULY 30, 2020

And in banking, credit unions are taking another look at their use of innovative tools and digital channels, as shifts in these strategies are vital for them to compete with challenger banks. 30%: Share of Gen Z consumers opting for online-only bank accounts. 30%: Share of Gen Z consumers opting for online-only bank accounts.

Online 192

Online Data Tools Strategy 192