Perficient

OCTOBER 20, 2020

The COVID-19 pandemic has already impacted several facets of digital commerce, and many businesses will have to make certain adjustments as holiday spend continues to move online. Having the most updated platform and technology stack possible is extremely important to take on holiday traffic. Move Retail Stores Online.

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Online Mobile Management Retail 484

Perficient

FEBRUARY 9, 2021

Omnichannel fulfillment methods such as curbside, buy-online, pick-up in-store (BOPIS), and ship-from-store have become extremely familiar to retailers, especially due to the climate of the COVID-19 pandemic. By doing so, retailers can successfully tell if their specific strategy is proving to be effective.

Retail 506

Retail Customer Experience Strategy Maine 506

PYMNTS

DECEMBER 24, 2020

When it’s said and done there was only one story that mattered in the retail universe this year and it was the rise of the digital-first economy. More consumers are going online to shop and pay as the pandemic progresses. The numbers speak for themselves. It was the catalyst for most every business dynamic in the category.

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Retail Branding Minneapolis Trends 295

PYMNTS

SEPTEMBER 10, 2019

Artificial intelligence (AI) and machine learning (ML) are starting to play a bigger role in retail, foreshadowing what’s to come in the new decade of the 2020s. According to PYMNTS research , AI and ML are blurring the divide between online and in-store shopping, and bringing an all-new human element into retail. Role of Data.

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Retail Comparison Online Data 247

PYMNTS

SEPTEMBER 18, 2020

Online marketplaces are the digital storefronts helping small to mid-sized businesses survive — but adding real-time settlement into the mix can help them thrive. And 60 percent of surveyed firms selling across online marketplaces would take their business to one that offers real-time settlement.

Online 354

Online Survey Maine Study 354

PYMNTS

NOVEMBER 9, 2020

We are taking advantage of unused capacity,” Cooler Screens Chief Technology Officer Rob Dravenstott told PYMNTS in a recent interview. “We We are essentially taking glass doors that were probably underutilized and not asking the retailer for any additional physical space.”. sales lift is not a common thing.”.

Retail 277

Retail Innovation Video Chicago 277

PYMNTS

NOVEMBER 5, 2020

This in a week that has seen news reports that the world’s largest retailer has terminated its contract — and a 3-year-old automated shelf-stocking experiment — with San Francisco’s Bossa Nova Robotics , having found that existing “human” employees were able to do the same work just as well. Not Just Walmart. Not Just Walmart.

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Retail Trends Technology Operations 272

PYMNTS

OCTOBER 19, 2020

In a quest to dominate online food shopping in China, Alibaba invested $3.6 billion for a controlling stake in the hypermarket operator Sun Art Retail Group , Alibaba said in a statement on Monday (Oct. billion — in Auchan’s A-RT Retail. As part of the deal, Alibaba will acquire a 70.94% equity interest — worth about $3.6

Online 231

Online Retail Groups Operations 231

PYMNTS

DECEMBER 15, 2020

GoDaddy was interested in Poynt because of the digital shift in payments due to the pandemic, as well as in-person and online shopping converging more all the time, the release stated. The deal is expected to close in the first quarter of 2021. He said a business could do both, and that they didn't have to be competitors.

Technology 337

Technology Payments social media Software 337

PYMNTS

AUGUST 5, 2020

In retail technology, Yotpo is helping brands capture the digital shift by making a compressed marketing stack for online shopping. Social shopping is the newest hot trend fueled by the pandemic, as new startups are emerging and established brands such as Macy’s are catching up to capture this area.

Retail 263

Retail Payments Google Branding 263

PYMNTS

JANUARY 20, 2021

In today’s top retail news, Birkenstock is said to be in discussions for a sale to CVC Capital Partners, while Cognira has released its AI Promotion Solution. Cognira Rolls Out AI Promotion Suite For Retailers. Cognira, the retail artificial intelligence technology firm, has launched its AI Promotion Solution.

Retail 239

Retail Google Capital Branding 239

PYMNTS

OCTOBER 1, 2020

online grocery retailer Ocado is involved in a patent lawsuit over robotically-operated warehouse technology with robotics company AutoStore , Reuters reported. Automation is increasing in the retail world, with Kroger joining forces with Ocado last year in a deal to make 20 automated warehouse facilities.

Online 234

Online Florida Retail Course 234

PYMNTS

JANUARY 12, 2021

Salesforce is rolling out a new product to let B2C and B2B companies easily add loyalty programs at a time when the company says online holiday retail sales grew 50 percent to top $1 trillion. Online Holiday Sales Topped $1 Trillion . The company is rolling out Loyalty Management at a time when online retail sales are booming.

Online 279

Online Management Retail Study 279

PYMNTS

DECEMBER 9, 2020

The app-based tool gives salon customers the ability to book their appointments online and also issues reminders. A new PYMNTS report done in collaboration with American Express — the 2021 New Merchant Business Models Playbook — takes a look at the ways merchants are adopting technologies and strategies for unified shopping capabilities. .

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Tools Online Wyoming Software 283

PYMNTS

NOVEMBER 16, 2020

Rakuten , a Japanese tech company specializing in digital eCommerce solutions for retailers, is introducing a new subsidiary to bolster physical stores. Tentatively called Rakuten DX, the new unit will launch schemes for digital transformation at retailers’ physical shops, Rakuten said in a statement on Monday (Nov.

Retail 217

Retail Tools Online Meeting 217

PYMNTS

NOVEMBER 16, 2020

When he first came up with the idea for an eCommerce technology company, Co-founder and CEO Finbarr Taylor was in the process of plowing through this story of medieval Japan. Shogun the company makes the details of running an eCommerce site easy enough for its users to live and profit from despite the deep technology that powers it.

Retail 226

Retail Regional Branding Tools 226

PYMNTS

SEPTEMBER 13, 2019

Brick-and-mortar retailers are doubling down on digital as they look to staff their stores for the busy holiday shopping season. Those staffers will focus on freight processing and the fulfillment of orders placed online and via the mobile app. They will also fulfill orders placed through the web. In Other Brick-and-Mortar News.

Retail 244

Retail Trends Online Technology 244

PYMNTS

JUNE 9, 2020

Physical brick-and-mortar retail was suffering long before the pandemic. Consider the findings of a PYMNTS consumer survey , where 42 percent of consumers are engaging in even the most routine activities online, and as much as $158 billion in brick-and-mortar sales are moving to digital channels.

Retail 230

Retail Mobile Meeting Online 230

PYMNTS

FEBRUARY 1, 2021

In today’s top retail news, Amazon Go stores in Seattle are reportedly being equipped with Amazon One palm-reading scanners, while automotive brands are taking control of digital purchasing platforms. Plus, fashion-based small and medium-sized businesses (SMBs) are getting a new marketplace option. Amazon Expands Palm Biometrics In Seattle .

Washington 217

Washington Seattle Retail Online 217

PYMNTS

AUGUST 13, 2020

By comparison, the first 3-D Secure (3DS) technology provides consumers with a user experience marked by lengthy times for processing and verification. The company reports that retailers selling through eCommerce are experiencing record sales numbers, but fraud rates are also on the uptick. seconds on average through EMV 3DS.

Technology 248

Technology User Experience Fraud Comparison 248

PYMNTS

DECEMBER 11, 2020

The pandemic is proving to be a tough loyalty test for retailers, as they are competing for customers’ attention in an environment where competition is still present in both online and in stores. Retailers must, therefore, assess what type of shopping experiences consumers are searching for, as well as how to provide swift payments.

Online 241

Online Payments Retail United States 241

PYMNTS

NOVEMBER 24, 2020

Businesses and financial institutions (FIs) are constantly examining ways to make their customers’ accounts more secure, especially as more consumers go online to make purchases and transact during the ongoing COVID-19 pandemic. Deep Dive: The Benefits And Drawbacks Of Using SMS-Based Verification. About The Tracker.

Online 272

Online Report Customer Experience Analytics 272

Perficient

JANUARY 12, 2021

Consumers are looking for online buying processes that are easy and can provide opportunities to search, learn, and purchase products without and roadblocks, especially during COVID-19. Forrester noted that 53% of the US retail industry planned investment in AR in 2020 because they know it assists consumers in making purchase decisions.

Customer Experience 538

Customer Experience Branding Video Online 538

PYMNTS

JANUARY 20, 2021

Google Cloud is rolling out Product Discovery Solutions for Retail, a new suite of services that will use artificial intelligence (AI) and machine learning (ML) to help eCommerce firms deliver personalized consumer experiences during a shopping journey’s initial phase. "As Vision API Product Search.

Google 208

Google Retail social media Online 208

PYMNTS

APRIL 10, 2020

This is the first time that Goodyear has offered an online discount offering via its commercial eCommerce platform at GoodyearTruckTires.com , per an announcement. ” Goodyear’s online shopping platform is an addition to its consumer platform, which “leads the industry in website traffic,” according to the company.

Online 245

Online United States Management Branding 245

PYMNTS

DECEMBER 16, 2020

Digital sports entertainment and gaming industry platform DraftKings — known for its top-rated daily fantasy sports and mobile sports betting apps — today announced an agreement with InComm Payments , a global leading payments technology company, to launch an industry-first retail gift card. . DraftKings reported on Friday (Nov.

Retail 230

Retail Cards Payments New York 230

PYMNTS

NOVEMBER 17, 2020

16), Pinduoduo said it will use the money “to invest in agricultural logistics infrastructure and responsive manufacturing as consumer behavioral changes accelerate the online migration of retail.”. Pinduoduo added that demand for online grocery shopping in China has surged since the COVID-19 lockdowns.

Online 225

Online Regional Retail Company 225

PYMNTS

OCTOBER 25, 2020

Verizon and Microsoft have teamed up to accelerate the delivery of private 5G networks for businesses, announcing a collaboration they said will transform the retail, transportation, logistics, manufacturing and healthcare industries.

Technology 257

Technology Samsung Mobile United States 257

PYMNTS

DECEMBER 4, 2020

The hot new thing in “Big Retail” is offering in-house advertising on your website to your vendors – because why get paid only once on a purchase if you can get paid twice? In short, retailers get paid to place the ad, and then get paid again when the merchandise is sold. The Digital Embrace. Enormous Potential.

Retail 216

Retail Trends Branding Groups 216

PYMNTS

JULY 3, 2020

Retail CEOs faced a parade of problems in 2020’s first six months, but some executives look ready to set off plenty of fireworks in the year’s back half. . Here’s a July 4 th look at some top executives in retail who seem ready to declare their independence from business as usual in 2020’s final six months. . John Donahoe, CEO, Nike.

Retail 267

Retail Apple Branding Marketing 267

PYMNTS

SEPTEMBER 29, 2020

A new Mastercard initiative aims to improve online transaction clarity so that customers can know exactly who they purchased from, according to a press release Tuesday (Sept. This can lead to consumers contacting their banks, which could incur costs and waste time with unnecessary chargebacks.

Online 243

Online Guidelines Study Fraud 243

Bank Innovation

JUNE 8, 2018

PREMIUM - When was the last time you went to your bank branch to deposit money? Still thinking? That's because most of the daily banking activity has shifted from branches to the smartphone. But that's not to say people don’t use bank branches at all. They do, but not for the same reasons as they […].

Technology 291

Technology Samsung Operations America 291

PYMNTS

JANUARY 12, 2021

Voice Technology Accelerates. The technology is built to use sound waves to build what the firm calls and Audio QR as a medium for the merchant or seller and payment information to complete the transactions. “We It was a need of the hour to bring in a breakthrough technology in offline shopping too,” ToneTag CEO Kumar Abhishek said.

Technology 216

Technology Innovation Retail System 216

PYMNTS

JULY 6, 2020

If your business touches retail in any way, it might pay to follow a few important breadcrumbs. Worse yet, some analysts fear the triggering of break-lease clauses for retailers in malls if anchor stores leave. All of this will only make malls an even tougher sell to consumers, and to retailers that want consumers to buy their stuff.

Retail 259

Retail Meeting Branding Maine 259

PYMNTS

NOVEMBER 11, 2020

Buy now, pay later (BNPL) payments platform Afterpay is teaming up with retailer Gap to offer flexible spending options as the holiday shopping season gears up. When consumers shop Gap brands online, they can choose Afterpay at checkout and pay for purchases in four interest-free installments. “We We are proud to partner with Gap Inc.

Retail 222

Retail Charlotte Branding Millennials 222

PYMNTS

JANUARY 3, 2021

A surge in eCommerce returns driven by COVID-19-related policy changes is hurting retailers but helping logistics companies, the Financial Times reports. If retailers can't restock the item, they lose whatever they paid for it. As undesirable as accepting returns is, retailers are trapped, the Financial Times noted.

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US Retail Policies Online 271

PYMNTS

AUGUST 24, 2020

Consumers are unlikely to return to stores and business districts in the near future, nor can businesses simply rely on longstanding relationships with suppliers and retailers to keep production lines moving and shelves stocked. These trends have given rise to a D2C market that is expected to total $17.75 billion in 2020. About The Playbook.

Retail 216

Retail Report Case Study Study 216