PYMNTS

JANUARY 3, 2021

A surge in eCommerce returns driven by COVID-19-related policy changes is hurting retailers but helping logistics companies, the Financial Times reports. If retailers can't restock the item, they lose whatever they paid for it. As undesirable as accepting returns is, retailers are trapped, the Financial Times noted.

US 271

US Retail Policies Online 271

PYMNTS

NOVEMBER 18, 2020

A rebound in retail sales in the United States has resulted in a quicker than expected resurgence in shipping demand, with Maersk now expecting EBITDA to weigh in between $8 billion and $8.5 Shipping giant Maersk is predicting a better 2021 in a move that bodes well for the battered but now recovering global economy.

Retail 215

Retail US United States Online 215

Bank Innovation

MARCH 2, 2020

Robinhood Markets Inc.’s s brokerage website experienced technical issues Monday with some customers unable to make trades on a day when the market was rebounding from last week’s rout. A system-wide failure began as the U.S. markets opened and continued through midday. At 11:18 a.m.

Online 273

Online US New York System 273

PYMNTS

JANUARY 24, 2021

retail presence in recent decades, is reversing course and closing all its North American brick-and-mortar locations, according to numerous online news sources citing a company statement. Godiva, the maker of high-end chocolates that significantly expanded its U.S.

Puerto Rico 287

Puerto Rico US New Jersey United States 287

PYMNTS

JUNE 17, 2020

The dramatic consumer shift to Digital 3.0 — predicted months ago by the PYMNTS COVID-19 tracker work — is accounting for almost half of the retail growth in the US. It found that eCommerce growth as of May 1 was up 68 percent, surpassing 40 percent of total retail sales. Overall Chinese retail sales of consumer goods dropped 2.8

Retail 231

Retail Online Course Report 231

PYMNTS

SEPTEMBER 7, 2020

4) jobs report brought good news to the nation’s retail sector as it added nearly one quarter of a million jobs in August. It’s encouraging to see retailers bring back these jobs,” Sonia Lapinsky, a managing director at AlixPartners, the Michigan-based consulting firm, told the newspaper. Last Friday’s (Sept. and Costco Wholesale Corp.

Retail 179

Retail US New York City Michigan 179

PYMNTS

JANUARY 11, 2021

retail jewelry industry. 2020 was a big year for B2B eCommerce in general as sellers connected with customers and buyers used the tech for sourcing and procuring goods the way they would for regular retail shopping. On Friday, Goldiam's stocks were trading in the green, an India Infoline report said.

Retail 197

Retail US User Experience Innovation 197

PYMNTS

DECEMBER 27, 2020

Across our expanded 75-day holiday shopping season , sales were up 3.0%, a testament to the holiday season and strength of retailers and consumers alike.”. The National Retail Federation had forecast an increase for the season, year over year, of between 3.6 22 had online sales reaching $171.6 percent and 5.2

Retail 184

Retail US Data Analytics 184

PYMNTS

JUNE 25, 2020

Or maybe they’re both as several types and sizes of retailers step up to sell non-medical face masks. The retail face mask efforts range from small to big companies. This is a long-term play for us. They’re either the fashion accessory of the moment or a life-saving piece of safety equipment.

Retail 257

Retail Guidelines Millennials Branding 257

PYMNTS

AUGUST 10, 2020

What they need is an online auction marketplace. Successful online selling, especially on a one-off basis, is tough. That involves simplifying and modernizing the online buyer-seller experience for the mass market, he said, and not just for top-selling reCommerce experts. Plenty of those around.

US 278

US America Online Mobile 278

PYMNTS

APRIL 27, 2020

Dozens of retailers, from Dick’s Sporting Goods to Walmart , have added contactless shopping services, and it’s caught on. The number of orders placed online and picked up at stores surged 208 percent between April 1 and April 20 compared to a year ago, according to Adobe Analytics, CNBC reported. Last week, Texas Gov.

Dallas 258

Dallas US Retail Texas 258

PYMNTS

JANUARY 21, 2021

Plenty of famous retail chains have collapsed both before and during a pandemic that has slammed brick-and-mortar stores, but some iconic names like Pier 1 , Barneys New York and others are coming back – at least in some fashion. Other well-known brands have died in the physical world, but reopened under new owners as online-only storefronts.

Retail 246

Retail Los Angeles New York Branding 246

PYMNTS

NOVEMBER 16, 2020

Some retailers are just excellent about telling stories about themselves and about the products that they're selling,” Taylor told PYMNTS. If brands want to get online, and you want to have something that looks bespoke, that’s typically going to mean paying a developer or paying an agency quite a bit of money.

Retail 226

Retail Regional Branding Tools 226

PYMNTS

JUNE 23, 2020

The COVID-19 pandemic has been a “great accelerator” in driving Kohl’s to embrace eCommerce and make other changes in its operations faster than planned, the retail giant’s Chief Executive Michelle Gass said on Monday (June 22). trough in early April.

Retail 179

Retail Online Report US 179

PYMNTS

JANUARY 25, 2021

The National Retail Federation ’s annual convention may have come and gone but the sentiments, strategies and lessons learned from facing nearly a year of pandemic-led changes by some of the world’s largest merchants are going nowhere fast — especially when it comes to their embrace of increased digitalization. Stores As Social Centers.

Community 269

Community Retail Strategy National 269

PYMNTS

JANUARY 25, 2021

In today’s top retail news, Cox Automotive has released its Complete Retail online experience, and Pinterest is introducing an augmented reality (AR) try-on tool to help users with testing and comparing eye shadow. Cox Automotive Launches End-To-End Car Retail Experience. which is based in Georgia.

Retail 207

Retail Georgia Tools Conference 207

PYMNTS

SEPTEMBER 13, 2019

Brick-and-mortar retailers are doubling down on digital as they look to staff their stores for the busy holiday shopping season. Those staffers will focus on freight processing and the fulfillment of orders placed online and via the mobile app. They will also fulfill orders placed through the web. In Other Brick-and-Mortar News.

Retail 244

Retail Trends Online Technology 244

PYMNTS

SEPTEMBER 17, 2020

Four consecutive months into positive consumer spending trends, one wonders if there might be — indeed must be — a lull, a pullback that might indicate a tougher road ahead for retailers headed into the all-important holiday spending season. Census Bureau reported that retail sales in August were up 60 basis points over July.

Retail 240

Retail Data National Trends 240

PYMNTS

NOVEMBER 24, 2020

It became the first brick-and-mortar retailer to earn the majority of its revenue from eCommerce as 54 percent of its third-quarter take came from digital channels. “We But we also know that we must translate the heritage of service that defines us more effectively in this digitally connected world.

Retail 221

Retail US Online Taxes 221

Bank Innovation

MARCH 25, 2020

“The nirvana, if you will, of banking would be truly autonomous banking, like the autonomous car,” Nielson said during a fireside chat today at Banking Transformation Week, an online conference focusing on banking, finance and […].

US 259

US Conference Innovation Online 259

PYMNTS

DECEMBER 28, 2020

Sage , which works in cloud business management, is working with digital operations platform Brightpearl on helping retailers utilize the cloud for their operations, a press release says. Digitising back office operations is a critical step towards transitioning to online commerce," Perkins added.

Retail 177

Retail Operations Customer Experience Online 177

PYMNTS

MAY 19, 2020

The results reversed a trend from last quarter, where the chain was one of many physical retailers facing a tepid holiday season that missed analyst expectations for sales, comparable-sales growth and earnings across the board. But things have reversed dramatically for the retailer amid the COVID-19 pandemic. percent to $134.6

Retail 221

Retail Los Angeles Survey Online 221

PYMNTS

DECEMBER 4, 2020

The hot new thing in “Big Retail” is offering in-house advertising on your website to your vendors – because why get paid only once on a purchase if you can get paid twice? In short, retailers get paid to place the ad, and then get paid again when the merchandise is sold. The Digital Embrace. Enormous Potential.

Retail 216

Retail Trends Branding Groups 216

Perficient

JANUARY 12, 2021

Consumers are looking for online buying processes that are easy and can provide opportunities to search, learn, and purchase products without and roadblocks, especially during COVID-19. Forrester noted that 53% of the US retail industry planned investment in AR in 2020 because they know it assists consumers in making purchase decisions.

Customer Experience 538

Customer Experience Branding Video Online 538

PYMNTS

JANUARY 14, 2021

Retailers made all sorts of quick pivots to their eCommerce sites as the pandemic unfolded, but in-store legacy technology proved to be an obstacle for many of them. We’ve lived through COVID with them … and our new platform is something that allows us to expand that end-to-end strategy.”. Unveiled Wednesday (Jan. Enter Elera.

System 189

System Retail US Data 189

PYMNTS

JUNE 29, 2020

Those apps do more than act as the top of the funnel for the company’s retail division – they also generate data about user experience and product and service preference. And we think there’s some pretty fundamental shifts in consumer behavior that give us this opportunity to accelerate our progress. One shift is digital, right?

Retail 203

Retail User Experience Examples Training 203

Bank Innovation

NOVEMBER 16, 2017

EXCLUSIVE -Fintech startup Token has inked a major partnership with payment processor Marqeta and Mastercard that tremendously expands its reach in the online retail space, just in time for the holidays. “By By partnering with Marqeta and Mastercard, it opens us (Token) to almost every merchant that uses Mastercard.

Security 268

Security Payments Fintech Online 268

Perficient

SEPTEMBER 30, 2020

The world threw a major curveball at us back in March 2020 when COVID-19 erupted on the global stage. This taught us that the market could change rapidly and in unexpected ways. All that underscores how important it is to anticipate the unexpected and have an agile organization—which leads us to our next question.

Video 508

Video Survey Strategy Marketing 508

PYMNTS

NOVEMBER 11, 2020

Buy now, pay later (BNPL) payments platform Afterpay is teaming up with retailer Gap to offer flexible spending options as the holiday shopping season gears up. When consumers shop Gap brands online, they can choose Afterpay at checkout and pay for purchases in four interest-free installments. “We We are proud to partner with Gap Inc.

Retail 222

Retail Charlotte Branding Millennials 222

Bank Innovation

MARCH 2, 2020

Robinhood Markets Inc.’s s brokerage website experienced technical issues Monday with some customers unable to make trades on a day when the market was rebounding from last week’s rout. A system-wide failure began as the U.S. markets opened and continued through midday. At 11:18 a.m.

Online 195

Online US New York System 195

PYMNTS

DECEMBER 18, 2020

Promotions, discounts and rewards are key retail sales drivers, encouraging consumers to make purchases they would otherwise skip and driving up average receipt volume and overall revenues. It puts us in a bind. The pandemic has forced many retailers to make tough decisions about how and when to run their promotions.

Fraud 275

Fraud Retail Online Customer Experience 275

PYMNTS

JULY 5, 2020

billion for Whole Foods , the online retail giant is planning to open its second automated-checkout grocery store in Seattle’s Eastside neighborhood and is hiring managers for a third store in the city’s Capitol Hill district, The Seattle Times reported. Amazon must like the supermarket business. Three years after it paid $13.4

Seattle 220

Seattle San Francisco US Chicago 220

PYMNTS

FEBRUARY 10, 2020

Start creating more customer data to feed the algorithm and then you too can join the artificial intelligence (AI) retail revolution. Retailers can engage with an “AI lite” strategy that produces lookalike customer data and a level of predictive analytics. But the present and future of AI in retail is much richer. Not so fast.

Retail 203

Retail Boston Data Trends 203

PYMNTS

NOVEMBER 24, 2020

But top industry experts told Karen Webster during PYMNTS’ latest “On The Agenda” panel that the hurdles for retailers are only beginning. He said the shipping infrastructure nearly buckled earlier this year, and retailers are now being highly conservative when it comes to managing deliveries. “We

Retail 251

Retail Examples Payments Meeting 251

PYMNTS

DECEMBER 16, 2020

Amid the great digital shift , retailers and financial institutions (FIs) must walk the fine line between challenging transactions and letting the consumer journey proceed frictionless. And then, after the transaction is made, there’s the task of understanding the byzantine codes and data that are tied to online statements.

Retail 228

Retail Management Fraud Omaha 228

PYMNTS

JULY 24, 2020

When Indochino launched in 2007, the company wasn’t out to create a new template for the entire retail sector, just a better product with better prices and a better buying experience. The pandemic pushed Indochino to add virtual shopping guides to its online channel, something the chain’s data revealed customers really wanted.

Retail 225

Retail Training Customer Experience System 225

Perficient

JANUARY 24, 2023

Lyft, one of the largest ride-sharing companies in the US, offers an exclusive checking account and debit card for its employees (who are independent contractors). In this online article, we defined embedded banking, rather narrowly, as when a non-financial firm offers a branded checking account to hold funds and make payments.

Branding 472

Branding Cards Strategy US 472