PYMNTS

JUNE 8, 2018

Unintentionally making themselves targets for scammers, customers may become vulnerable to fraud by complaining to banks on social media when systems crash. After problems with an information technology migration locked thousands of clients out of accounts at the U.K.’s

social media 101

social media Cyber Security Fraud System 101

PYMNTS

FEBRUARY 9, 2017

While most retail marketers have similar goals in 2017 in terms of enhancing consumer engagement and increasing sales, the online realm of marketing outreach remains king. The data shows a significant amount of retail marketers selecting these channels, at 68 percent for email and 54 percent for social media.

social media 100

social media Retail Marketing Survey 100

PYMNTS

DECEMBER 15, 2020

GoDaddy was interested in Poynt because of the digital shift in payments due to the pandemic, as well as in-person and online shopping converging more all the time, the release stated. The deal is expected to close in the first quarter of 2021. He said a business could do both, and that they didn't have to be competitors.

Technology 337

Technology Payments social media Software 337

Bank Innovation

FEBRUARY 23, 2018

EXCLUSIVE— Online banking service for U.S. customers of TD Bank was down for over a week after the bank updated to its digital services, prompting multiple customers to flock to social media to express outrage, frustration, or calls to leave the bank.

social media 262

social media Online Technology Mobile 262

PYMNTS

SEPTEMBER 13, 2016

ING is gearing up to overhaul social media websites , transforming them into ways to make payments. According to a press release , ING said it will transform social media sites, including WhatsApp, Facebook , Twitter and LinkedIn, into payment request channels for customers who use its mobile app. 22 to Oct.

social media 100

social media Payments Mobile Online 100

PYMNTS

MARCH 1, 2017

In today’s social media sphere, politics might seem to be the most talked-about topic, but that would be an incorrect assumption. In Mastercard’s 2017 Digital Payments Study , the credit card company found that digital wallets were the high topic of conversation among social media users. Here are the numbers: 3.5

social media 100

social media Survey Study Data 100

Abrigo

OCTOBER 19, 2023

Ideas for educating and promoting cybersecurity in October Cybersecurity Awareness Month is an opportunity for banks and credit unions to promote online safety and take steps to reduce cyber risks. The campaign has also evolved to reflect the changing nature of cyber threats and the emerging technologies that enable them.

Online 221

Online Security Resources Training 221

PYMNTS

AUGUST 17, 2020

In a push to bring in more small business accounts, TD Bank is launching a new online payment and accounting feature on its online platform for small businesses. The new TD Online Accounting features technology developed by Detroit-based Autobooks.

Online 175

Online Detroit social media Tools 175

PYMNTS

APRIL 10, 2020

“I think one of the largest reasons [insurers are still using checks] is because claim payments, the paying out of a claim, is [a] loss of money, and it is really hard for companies to focus or invest resources in a place in which you are losing money already,” Michele Schmitt, senior product manager for B2B insurance technology firm Tr?v

Mobile 198

Mobile Technology social media Customer Experience 198

PYMNTS

SEPTEMBER 21, 2020

Consumers have shopped online, via mobile devices and at brick-and-mortar stores in various capacities for years, but the pandemic is dramatically expanding the connections between these channels. billion online in Q2 2020. percent of respondents in an early March survey said they were using their mobile devices to shop more often.

Retail 243

Retail Online social media Mobile 243

PYMNTS

NOVEMBER 26, 2019

Meanwhile, luxury brand Burberry has teamed up with Tencent in China to offer a “social retail” store to take advantage of China’s online shopping trend and capture more of the luxury market in the country, according to a report by Reuters. The plan is to create a space that mixes physical with digital.

Retail 131

Retail Online social media United States 131

Bank Innovation

MAY 3, 2017

Facebook is the key to online traffic—but most small businesses run to the social media king to drive in-store traffic, too. conducted by digital marketing technology company Netsertive. More than 40% of SMBs will turn to Facebook for a boost in in-store traffic, according to a survey of 250 SMBs across the U.S.,

social media 239

social media Study Survey Online 239

PYMNTS

FEBRUARY 13, 2020

Social media platforms are infested with phonies, and not just your best friend’s irritating co-worker (although he totally is). This is about the fact that fake identities comprise 25 percent of new social media accounts created every day, and that 53 percent of all social media logins are fraudulent , according to a recent study.

social media 150

social media Louisiana Colorado Samsung 150

Bank Innovation

MARCH 15, 2018

EXCLUSIVE – Welcome BMO Bolt, Bank of Montreal’s virtual assistant on social media platform Facebook Messenger. The bot, announced today, was created in partnership with conversational banking technology company Finn.AI. This chatbot provides only unauthenticated information,Read More.

social media 306

social media Meeting Technology Company 306

Bank Innovation

FEBRUARY 21, 2019

Keeping your money in a bank is common sense at this point, but online banking is – unfortunately – not something many people have grown accustomed to, yet. There are many benefits to explore in this area, and it’s not a bad idea to check out what some online banking services can do for you […].

Online 253

Online social media Operations Security 253

PYMNTS

NOVEMBER 19, 2020

While recognizing that digital currencies do pose risks, including the possibility of imposing “a macro-economic cost,” Haldane argued that a digital currency could mitigate technological constraints on lending, provide additional payments security, and increase stability. “I Freeman allegedly worked with five co-conspirators.

Bitcoin 222

Bitcoin cryptocurrency Online social media 222

Independent Banker

OCTOBER 14, 2014

Husic: Originally, I had qualms about effective use of my time as an executive and the ROI of social media. Husic: I focus on topics that I am confident sharing, which are also topics I would talk about in person—banking, accounting, financial services, leadership, women in leadership, community news, technology and health.

social media 105

social media Leadership Community Community Bank 105

PYMNTS

APRIL 24, 2020

Some have added support for in-branch digital technologies such as video banking screens and upgraded ATMs to minimize in-person contact while making sure customers’ needs are met, for example. Digital Technologies Under COVID-19. Stay-at-home orders and social distancing protocols may increase that growth, however.

Technology 248

Technology ATM Video Tools 248

PYMNTS

DECEMBER 26, 2018

To let shoppers discover and try out new products, payment companies are helping merchants launch augmented reality (AR) experiences within social media platforms. The firm chose a Kenyan brand, Huddah Cosmetics , as the first social commerce merchant on its Mula service to roll out the platform.

social media 180

social media Payments Millennials Regional 180

NCR

APRIL 20, 2016

The promise of genuine engagement with customers through social media is drawing the attention of traditional businesses, like banks. However, their use of social media platforms has grown in recent years to include memes, unique content, and customer service elements. How Banks Should Operate on Social Media.

social media 40

social media Video America Operations 40

PYMNTS

OCTOBER 26, 2018

Russia is one of the few markets that hasn’t drawn the big technology heavy-hitters like Amazon. At the same time that there is a dearth of competition, analysts have said the economy in Russia is situated for growth, given online retail accounts for only 3 percent of the total spend. That is compared to 18 percent in the U.K.,

Online 145

Online social media Report Marketing 145

Long Lasting Ideas

AUGUST 7, 2014

The expansion of social media in the workplace and for personal use has made it vital for financial institutions to include a specific social media policy within its policies and procedures. 8 Steps to Create Your Social Media Policy. IBM Social Computing Guidelines. Social Media Policy Database.

social media 69

social media Policies How To Handbook 69

Abrigo

JULY 13, 2015

Industry, especially the financial industry, has become packed with insightful and time saving technologies. In a recent Sageworks webinar, 60 percent of attendees said that one of their main road blocks to adopting new technology at their firm was their unfamiliarity with potential solutions.

Technology 150

Technology social media Groups Industry 150

PYMNTS

JUNE 14, 2019

In a new PYMNTS interview, Chavez talked about bringing more online efficiencies to pet ownership. The retail chain is rolling out an online pet pharmacy and opening additional veterinary clinics. Meanwhile, Amazon also has its Wag pet food brand, and Target has teamed with BarkBox to offer chew toys and treats online and in-store.

social media 194

social media Retail Community Mobile 194

PYMNTS

JUNE 11, 2019

Phone numbers, email addresses, usernames and other online signifiers have become vital to digital identity verification, as the world becomes increasingly connected. Another technology giant is leading the charge with blockchain. For more on these and other digital identity developments, download this month’s Tracker.

Online 145

Online blockchain social media Security 145

PYMNTS

DECEMBER 5, 2018

That’s what led him to Goodworld, an online platform that removes the friction from digital donations, making them possible (and secure) by using hashtags. is the only social fundraising platform with hashtag-to-donate technology on both Facebook and Twitter. online shoppers leave behind $1.79 Portable Hashtag.

social media 187

social media Online Maine Payments 187

Abrigo

MAY 24, 2016

Did you know that many of the daily maintenance and management activities in your firm can be handled more effectively with technology? And while the word “technology” itself sometimes sounds like a daunting challenge, good technologies are actually designed with the end user in mind -- and that means you, and not just the IT technician.

Technology 150

Technology social media Software Management 150

PYMNTS

OCTOBER 5, 2020

The Carrboro, North Carolina-based chain has used its technology-first strategy to get, keep and grow its customer base – even while its stores were shut down early in the pandemic. While stores were closed, Fleet Feet saw tremendous growth in its online business. Fleet Feet has come up with proprietary technology to address that.

Technology 131

Technology Retail North Carolina National 131

PYMNTS

MAY 16, 2019

Across the European Union (EU), technology providers and social media platforms are increasingly playing a bigger role in the Open Banking ecosystem. Meanwhile, technology companies like Microsoft are dealing with GDPR investigations of their own. Social Media Sites and Payment Innovations Under PSD2 and GDPR.

social media 161

social media Compliance Data Innovation 161

Bank Innovation

APRIL 17, 2017

Fraud campaigns targeting online financial services tend to be smaller, and subtler than fraud campaigns conducted for other online platforms.

social media 191

social media Big Data Fraud Analytics 191

PYMNTS

JANUARY 4, 2017

For merchants, a resolution worth considering as the new year begins is to make smart financial decisions and strive to offer customers a seamless online shopping experience. Working to improve how online customers interact with digital buy buttons is a single step that could simultaneously address these two goals.

social media 128

social media User Experience Online Mobile 128

Bank Innovation

APRIL 19, 2017

The 100,000 chatbot-strong platform Facebook Messenger gained a few new friends yesterday, during the social media giant’s F8 Developer conference. The Messenger platform has become the prime landing space for all kinds of bots, from restaurants to fintech. The platform currently has about 1.2

social media 348

social media Conference Fintech Online 348

PYMNTS

JULY 17, 2020

Facebook Inc’s top executives could be required to testify before the Federal Trade Commission (FTC) as the regulator investigates whether the California-based social media conglomerate has violated U.S. antitrust laws, sources told The Wall Street Journal. billion global users. states and the DOJ.

social media 160

social media Google California Apple 160

PYMNTS

OCTOBER 19, 2018

They are able to use cutting-edge technology, black-market websites and top-level, nimble and well-secured global networks to work their craft. We have to accept some part of that [friction] for the online world. There is no use in counting on some one-size-fits-all technological solution for that problem. Biometric Promise.

Fraud 189

Fraud Online social media Software 189

PYMNTS

SEPTEMBER 28, 2020

Saudi Arabia and the United Arab Emirates are attempting to square away increasing consumer use of online channels with their privacy and banking standards. Large-scale technology firms have fallen under fire for failing to comply with its requirements since it was first ratified.

Online 151

Online Report Payments Regulation 151

Abrigo

JANUARY 4, 2023

According to the FTC, the top ten crypto fraud trends to watch in 2023 are: Investment scams: Investment scams come with "get rich quick" and "no risk" promises, often initiated through social media or online dating apps. Consumers are accustomed to upgrades as part of innovative technology. That's a scam.

social media 195

social media Fraud cryptocurrency Trends 195

Bank Innovation

OCTOBER 24, 2017

Continuing its development of financial technologies on its platform, social media firm Facebook has joined a Visa program that enables the network to access its Token Service for payments, Visa announced today.

social media 236

social media Payments Financial Technology Technology 236