PYMNTS

AUGUST 5, 2020

While video streaming services remain popular, research indicates more consumers are also turning to online gaming and gambling platforms. The Tracker also examines how both fraudsters and online gaming platforms are employing new emerging technologies to muscle bad actors out of these services. Skillz Takes Offline Bowling Online.

Online 278

Online Report Fraud Mobile 278

PYMNTS

SEPTEMBER 29, 2020

A new Mastercard initiative aims to improve online transaction clarity so that customers can know exactly who they purchased from, according to a press release Tuesday (Sept. A study commissioned by Ethoca showed that 96 percent of U.S. A study commissioned by Ethoca showed that 96 percent of U.S.

Online 243

Online Guidelines Study Fraud 243

PYMNTS

JANUARY 12, 2021

Salesforce is rolling out a new product to let B2C and B2B companies easily add loyalty programs at a time when the company says online holiday retail sales grew 50 percent to top $1 trillion. Online Holiday Sales Topped $1 Trillion . The company is rolling out Loyalty Management at a time when online retail sales are booming.

Online 279

Online Management Retail Study 279

PYMNTS

OCTOBER 15, 2020

Even online merchants who offer customers extended warranties at the time of sale traditionally see about a 4 percent or 5 percent conversion rate. PYMNTS’ Retail Product Insurance Study found just such growing interest in extended warranties among some 2,700 online shoppers surveyed.

Online 334

Online Exercises Retail Capital 334

PYMNTS

DECEMBER 11, 2020

The pandemic is proving to be a tough loyalty test for retailers, as they are competing for customers’ attention in an environment where competition is still present in both online and in stores. One recent study found that 51.7 They are beginning to value placing more emphasis on being able to pay however they like, for example.

Online 241

Online Payments Retail United States 241

PYMNTS

SEPTEMBER 21, 2020

Consumers have shopped online, via mobile devices and at brick-and-mortar stores in various capacities for years, but the pandemic is dramatically expanding the connections between these channels. Overall digital sales jumped more than 31 percent in a three-month period, according to one recent study , with American consumers spending $211.5

Retail 243

Retail Online social media Mobile 243

PYMNTS

JANUARY 19, 2021

These results suggest that consumers find it difficult to access the information they are looking for because relevant information is often buried,” per the study. A significant share are turning to their second-best alternatives, namely online chats and phone calls, to have their individual questions answered by an employee.

Study 196

Study social media Millennials Retail 196

Perficient

JUNE 30, 2020

I attended three online events to learn more about Clinical One as the Data Collection capabilities were launched. . Save time: Build a study in weeks instead of months ; make mid – study changes in real time ; deploy them in minutes without any cost . There is one more online event this month : .

Data 322

Data Study Video Online 322

PYMNTS

NOVEMBER 23, 2020

A recent Adobe Analytics study quoted by PYMNTS finds that online sales made for the holidays could exceed $200 billion this year amid the COVID-19 era. Since last year eCommerce sales are up 36.7 percent, and websites run by traditional brick-and-mortar shops are expected to be included in those numbers.

Online 251

Online Retail National Analytics 251

PYMNTS

OCTOBER 7, 2020

Higher volumes of consumers are continuing to shop online even as brick-and-mortar stores reopen. The expansion of digital banking and payments has also contributed to a rise in cybercrime — 32 percent of consumers noted in one study that they had been the targets of COVID-19-related fraud, for example.

Online 223

Online Report Tools Fraud 223

Perficient

MARCH 1, 2021

I helped with driving the early subscriber growth for America Online, through a distribution deal that they had with the company that I worked with at the time was called Phoenix Technologies. And I want to talk a little bit about what we can learn from it, because I think it’s important.

Marketing 309

Marketing Study Video Phoenix 309

Perficient

JUNE 22, 2020

So far, I have followed some of the online training videos and started to build forms, edit checks, etc. I also heard in the webcast from Oracle that with Clinical One: a study could be built in weeks rather than months (including edit checks). mid-study changes can be made in realtime and deployed in minutes without any cost.

Training 423

Training Video Study Data 423

Bank Innovation

FEBRUARY 20, 2019

Can regularly checking your credit score actually help improve your results? We wanted to know the answer to that critical question, so Credit Sesame partnered with Megan Hunter Antill and Jessica Yu, Ph.D., candidates in Quantitative Marketing at Stanford Graduate School of Business, to find out.

Study 284

Study Analysis Marketing Operations 284

PYMNTS

AUGUST 4, 2020

The global pandemic has changed commerce fundamentally — a fact confirmed in Visa ’s new Back to Business study. According to the eight-country study, 78 percent of consumers have changed how they pay for things so as to reduce contact in their commerce. That was very evident in the study — and not just in the U.S.

Study 315

Study Survey social media Online 315

PYMNTS

NOVEMBER 13, 2020

Power research shows that the number of customers doing their credit applications online has kicked into high gear. Consumer Financing Satisfaction Study. Consumers and Banks Both Like Online Auto Loans. Online Sales Are Also Booming. But not surprisingly, online car sellers are thriving this year. Power 2020 U.S.

Online 214

Online San Francisco Trends Marketing Strategies 214

PYMNTS

JANUARY 28, 2021

It is well known that shoppers tend to behave differently online than they do in brick-and-mortar stores — and this extends to how they choose to pay at checkout. One of the more notable differences is their tendency to favor credit cards online and other options such as digital wallets over debit cards.

Cards 210

Cards Online Security Data 210

Bank Innovation

JANUARY 2, 2020

While large banks may not feel threatened by personal finance apps or digital-only challengers, they can learn from them on the digital onboarding front, a recent Gartner study observed. It examined 1,200 data […].

Regional 273

Regional Study Survey National 273

Bank Innovation

MAY 19, 2017

Almost half of the consumers –49% of women, and 45% of men– said they are most excited to see new financial product launches at banks, according to a study released yesterday by EY. Despite all the shiny fintechs out there, consumers still expect innovation in financial services to come directly from banks.

Innovation 380

Innovation Fintech Study Operations 380

Perficient

OCTOBER 23, 2020

It goes without saying that this year will be different in the midst of the COVID-19 crisis, and you already know the impact the pandemic has had on consumers and how they purchase, with many turning to online channels for items that they typically may have purchased in-store. Transparency, Transparency, Transparency.

Trends 515

Trends Analytics Google Online 515

Bank Innovation

OCTOBER 24, 2019

Despite the vast improvements banks have made to online account opening processes, most consumers are still turning to branches to open new accounts, a recent Forrester Research study observed. According to a Forrester Research study released Wednesday, 71% of U.S.

Study 218

Study Online Customer Experience America 218

PYMNTS

JULY 22, 2020

“A 2018 Ipsos study found that 25 percent of people have abandoned a transaction because their preferred payments provider wasn’t available,” said Jim Magats , senior vice president, omni payments, PayPal. For example, the study found that 59 percent of PayPal users have abandoned a transaction because PayPal wasn’t an option.

Study 243

Study Online Payments Examples 243

Perficient

FEBRUARY 26, 2021

People are doing more and more online, from ordering groceries, to medications, and even car shopping. In today’s world, it seems that anything can be ordered online, and for most people, it can. But for individuals with disabilities, it may be more challenging or even impossible to access and accomplish these tasks online.

Online 420

Online Study Guidelines Customer Experience 420

PYMNTS

DECEMBER 11, 2020

The more shoppers are exposed to remote communication and actual online buying options, the more they may prefer these methods in the future over traditional showroom visits to wade through inventory and negotiate,” said Chris Sutton, vice president of automotive retail at J.D.

Customer Experience 282

Customer Experience Online Tools Retail 282

PYMNTS

APRIL 17, 2020

COVID-19 has driven consumers indoors — and online. percent more likely to make their purchases online in 2020 than they were in 2019, underscoring the increased reliance on digital commerce now that retail stores are closed until the pandemic recedes. Consumers are 30.6

Retail 214

Retail Data Study Online 214

Bank Innovation

MAY 31, 2017

There is a rapid rise of a new segment of banking customers, dubbed omni-digital, according to a study by PWC released today. Good news: the majority of smartphone owners today use mobile banking, but they are still attached to their desktops and tablets.

Study 339

Study Mobile Digital Banking Online 339

Bank Innovation

SEPTEMBER 6, 2017

The study of 6,035 consumers around the […]. Mobile wallet usage is increasing across the globe, but for countries with more fleshed-out credit card networks, that growth is still slow.

Mobile 339

Mobile Study Survey Cards 339

Bank Innovation

APRIL 27, 2018

Singapore, according to a Deloitte study, ranks first along with London, among 44 hubs across the globe. […]. Today the Intellectual Property Office of Singapore (IPOS) said it would speed up the patent granting process for fintechs in the country.

Fintech 337

Fintech Study Operations Online 337

PYMNTS

JANUARY 1, 2021

PYMNTS has tracked those changes every step of the way via exclusive research , Tracker reports and studies, starting on March 6, a full 10 days before the country – or large swaths of it – were locked down. And they’re also “the most likely to say they will keep shopping online once daily life returns to normal.”.

Study 362

Study Survey Exercises Cards 362

Bank Innovation

JANUARY 25, 2018

adults are already comfortable interacting with retailers, banks, and other companies using natural language technology, according to a study released by Mastercard today. The study, conducted by Mastercard and Mercator with 3,000 U.S. EXCLUSIVE—Two out of three U.S.

Study 271

Study Retail Technology Company 271

PYMNTS

DECEMBER 7, 2020

PYMNTS has embarked on an ambitious global study of four key markets around the world — the United States, Australia, the United Kingdom and Brazil — to assess the impact of these regional conditions and what they mean for merchants, whether they are based in one of these countries or looking to expand their presence there.

Data 191

Data Study Online United States 191

PYMNTS

DECEMBER 14, 2020

The pandemic has had a significant impact on consumer adoption of online and mobile banking services as more people are digitally engaging with their banks to curb health risks. The pandemic may have accelerated uptake of these online tools and services, but it has not affected branch-based banking.

ATM 257

ATM Mobile Strategy Study 257

Bank Innovation

MARCH 9, 2017

A study conducted by Oxford Economics found that among consumers globally, 70% fear hackers could steal their personal information when they use a mobile wallet, and 67% worry […]. Privacy and fraud are still a concern among consumers when it comes to mobile payments.

Mobile 311

Mobile Payments Study Fraud 311

Perficient

FEBRUARY 4, 2021

Being able to order groceries, prescriptions, and other essential products online can be a challenge for people with disabilities in the best of times. It’s important to focus on the benefits and advantages of “shifting left” and incorporating accessibility into the design process.

UX 531

UX Guidelines Compliance Study 531

PYMNTS

NOVEMBER 9, 2020

These are among the key findings that have emerged from the Global Digital Shopping Index , an extensive PYMNTS study examining how consumers are using digital technology to augment and even replace traditional shopping experiences as well as how merchants are adapting to these shifts. The report focuses on the U.S. About The Report.

Study 217

Study Data United States Mobile 217

PYMNTS

NOVEMBER 23, 2020

This trend toward digital has only increased since the beginning of the COVID-19 pandemic, and this growing population of online-only or online-majority customers also means that identifying those consumers has become essential for businesses and financial institutions (FIs) in global markets. One recent study found that 4.5

Industry 298

Industry Regulation Data Study 298

PYMNTS

NOVEMBER 18, 2020

Small business owners, financial controllers, and accountants are moving away from paper-based payments and manual processes as the pandemic increases the demand for online payment solutions,” Veem Co-Founder and Chief Executive Officer Marwan Forzley said in the announcement. . 18) press release. even people who don’t have a Veem account.

Tools 272

Tools Payments Study blockchain 272

PYMNTS

AUGUST 13, 2020

The use of online direct-to-consumer (D2C) channels to purchase consumer-packaged goods (CPG) has grown by 50.1 percent since the pandemic began, surpassing the growth of online marketplace use in key product categories like food and clothing. The study is based on a survey of almost 2,200 U.S.

Branding 245

Branding Data Study Online 245