Perficient

JANUARY 5, 2021

Over this past year, we have seen a great amount of customer influence introduced and reinforced with our online commerce experiences. Digitalization of online shopping experiences is at the greatest it has ever been, especially the emphasis on creating a safe and exceptional space for customers to shop.

Online 508

Online Retail Trends Technology 508

PYMNTS

AUGUST 5, 2020

While video streaming services remain popular, research indicates more consumers are also turning to online gaming and gambling platforms. The Tracker also examines how both fraudsters and online gaming platforms are employing new emerging technologies to muscle bad actors out of these services. Skillz Takes Offline Bowling Online.

Online 278

Online Report Fraud Mobile 278

Perficient

JULY 11, 2022

When online shopping, if a retailer has a partnership with a BNPL platform, the customer can choose it as their payment method when placing their order at checkout. Apple is planning to make this service available at both online and retail stores – if you can use Apple Pay for it, you can use Apple Pay Later for it.

Fintech 474

Fintech Trends Apple South Dakota 474

PYMNTS

JANUARY 19, 2021

Corporate buyers are quickly shifting their purchasing habits online, and seeking more efficient experiences from product sourcing through to checkout. A great example would be buy online, pick up in-store," noted Bachalli. Along with the adoption of B2B eCommerce came the proliferation of different kinds of buying models. "A

Online 275

Online Marketing Payments Operations 275

PYMNTS

JULY 15, 2020

For more on these and other recent headlines around the subscription space, read the Tracker’s News and Trends section. How Outschool Is Taking A Flexible Approach To Meeting Demand For Online Education. Yet, devising subscription options in this space is not as simple as A-B-C.

Online 237

Online Meeting Survey Trends 237

PYMNTS

JANUARY 20, 2021

As consumers’ day-to-day lives have digitized across the board in 2020, Hernandez said that Mastercard had already seen a trend toward the adoption of instant payments. It fits in that you want faster payouts for gaming and gambling.”. We estimate about $120 billion as the size of the overall market in the U.S.,” Hernandez said. “We

Online 276

Online Payments User Experience Operations 276

Accenture

JUNE 1, 2023

New tools and technologies are coming online every day, prompting some unexpected conversations around my dinner table—about how our lives might change as we incorporate these new tools into our day-to-day personal and professional activities. Is it just me or does it seem like everything’s happening at warp speed this year?

Trends 195

Trends Tools Online Technology 195

PYMNTS

JANUARY 12, 2021

Salesforce is rolling out a new product to let B2C and B2B companies easily add loyalty programs at a time when the company says online holiday retail sales grew 50 percent to top $1 trillion. Online Holiday Sales Topped $1 Trillion . The company is rolling out Loyalty Management at a time when online retail sales are booming.

Online 279

Online Management Retail Study 279

Perficient

NOVEMBER 2, 2020

By quickly analyzing the competitive marketplace and reacting to shifts in consumer behavior in real-time, the team grew Lake Champlain Chocolates’ online presence and business. The campaign resulted in a 164% increase in revenue year-over-year, a 124% increase in return on ad spend, and a higher order volume. It was amazing work.”.

Trends 508

Trends US Retail Branding 508

Perficient

JANUARY 12, 2021

Consumers are looking for online buying processes that are easy and can provide opportunities to search, learn, and purchase products without and roadblocks, especially during COVID-19. This hyper-accurate scan maps your foot morphology and is available for use for both online and in-store purchases.

Customer Experience 538

Customer Experience Branding Video Online 538

PYMNTS

JANUARY 1, 2021

That included 85 percent who plan to continue online grocery shopping, 84 percent who will stick with retail shopping, 80 percent doing online food ordering and 79 percent working from home. It’s a trend — and investment — that’s expected to grow in 2021 and beyond. CPGs’ Big Bet. QSRs’ Big Pivot. Reworking The Concept Of Work.

Trends 283

Trends Meeting Retail Online 283

Accenture

OCTOBER 5, 2021

The pandemic has supercharged the trend towards contactless, online and instant payments. The pace of change in payments right now might seem overwhelming. Contactless payments, for instance, grew 150% from March 2019. This is just the start. In the next 10 years, almost 2.7

Payments 397

Payments Trends Online Digital Banking 397

PYMNTS

JANUARY 20, 2021

Pointing to increased demand for premium products and continued lifestyle changes from the coronavirus, Procter & Gamble reported an 8 percent increase in total revenues Wednesday, led by a 50 percent increase in its online sales. Constructive Disruption.

Online 292

Online Report Strategy Trends 292

Abrigo

DECEMBER 27, 2022

Fraud trends for financial institutions to watch for in 2023 Financial institutions should not expect a slowdown of any of 2022’s fraud trends. Be on the lookout in 2023 for the following trends identified by the FBI. Past and future trends. Familiar fraud trends. Consumer fraud trends. DOWNLOAD .

Trends 195

Trends Fraud cryptocurrency Software 195

PYMNTS

OCTOBER 14, 2020

In retail, the need to simplify, integrate and bring gift card and loyalty programs online to maximize their impact has never been greater, while consumer engagement has the power to remove retail friction. 15K: Minimum number of SMBs using Factor4 ’s online platform to streamline and revamp their gift card and loyalty programs.

Retail 227

Retail Technology Trends United States 227

Abrigo

OCTOBER 19, 2023

Ideas for educating and promoting cybersecurity in October Cybersecurity Awareness Month is an opportunity for banks and credit unions to promote online safety and take steps to reduce cyber risks. You might also like this whitepaper: "Protecting banking customers starts with you." But how did Cybersecurity Awareness Month start?

Online 221

Online Security Resources Training 221

PYMNTS

DECEMBER 11, 2020

The pandemic is proving to be a tough loyalty test for retailers, as they are competing for customers’ attention in an environment where competition is still present in both online and in stores. One recent study found that 51.7 They are beginning to value placing more emphasis on being able to pay however they like, for example.

Online 241

Online Payments Retail United States 241

PYMNTS

NOVEMBER 24, 2020

Businesses and financial institutions (FIs) are constantly examining ways to make their customers’ accounts more secure, especially as more consumers go online to make purchases and transact during the ongoing COVID-19 pandemic. About The Tracker.

Online 272

Online Report Customer Experience Analytics 272

PYMNTS

JANUARY 1, 2021

As told by Citi and GE , the pandemic prompted a massive online shift as stores closed and consumers became wary about venturing out. There was another inconspicuous but remarkable dimension to these trends, however. The year-over-year increase in cross-border online sales was even more dramatic in other regions.

Trends 259

Trends Video Retail Payments 259

Payments Dive

FEBRUARY 22, 2021

Although initially viewed mainly as an alternative to a credit or debit card for online or in-store purchases, e-wallets have now expanded out into many different areas ranging from loyalty programs to direct-carrier billing.

Trends 223

Trends Maine Cards Online 223

PYMNTS

SEPTEMBER 21, 2020

Consumers have shopped online, via mobile devices and at brick-and-mortar stores in various capacities for years, but the pandemic is dramatically expanding the connections between these channels. billion online in Q2 2020. These trends have prompted many retailers to provide features that combine the best of both worlds.

Retail 243

Retail Online social media Mobile 243

PYMNTS

SEPTEMBER 30, 2020

GDP was growing at a healthy clip, and most companies — large and small — saw the trends of top-line and bottom-line growth as set. The great digital shift, to life lived online, was and is seismic in scope. PYMNTS research shows that as many as 144 million individuals have shifted to shopping online, and the change may be permanent.

Payments 353

Payments Maine Online Trends 353

Abrigo

MARCH 15, 2022

Offering Digital Consumer and Commercial Accounts Benefits Financial Institutions Banks and credit unions that enable online/digital account opening win new customers and members and retain existing ones. . Takeaway 1 Many financial institutions are adding or improving online or digital account opening capabilities. .

Online 195

Online Lending Survey Digital Banking 195

Perficient

JANUARY 13, 2021

Forrester states that to provide an enhanced and optimized commerce experience in conjunction with fixed promotional options and marketplace platform requirements, B2B sellers need to supercharge all components of their marketplace ecosystem and online presence. B2B Marketplaces Are the Next Step in Commerce.

Report 495

Report Leadership Branding Strategy 495

PYMNTS

DECEMBER 18, 2020

Eateries are turning to online and mobile ordering as well as delivery to stay afloat, with online order volume from food chains spiking by 225 percent since the pandemic began. The higher volume of online delivery orders experienced during the pandemic has made this scheme harder to spot and easier to execute than ever before.

Fraud 229

Fraud Trends Security social media 229

PYMNTS

DECEMBER 11, 2020

Smyth imagines that more gradual easing will continue as a vaccine gets widely distributed worldwide and travel begins to come back online. “I Firms are also making it easier to access terms and conditions online so that refund and cancellation policies are apparent and knowable upfront.

Trends 240

Trends Meeting System Online 240

Perficient

JANUARY 28, 2021

Businesses had to quickly adapt to enabling online stores and driving more sales online. This has certainly been the trend across the globe as well. Feeling confident in making informed decisions then also leads to placing more orders online. This has been especially true during this past year of unprecedented times.

Management 458

Management System Online Customer Experience 458

Perficient

SEPTEMBER 30, 2020

But, as with everything else in 2020, this may be a trend that will be significantly impacted as well. ” As you can see, the top two responses are “There will be a Cyber Quarter” at 41%, and “People will do most of their shopping online instead of in-store” at 40%. Check all that apply.”

Video 508

Video Survey Strategy Marketing 508

PYMNTS

FEBRUARY 1, 2021

Auto brands are taking control of online purchasing platforms by revealing new experiences for the buying, financing or leasing of new vehicles. And for smaller stores and merchants, Jane CEO Taleeb Noormohamed told PYMNTS, that is something of a troubling trend. The tech lets shoppers use their palms as an ID and payment method.

Washington 217

Washington Seattle Retail Online 217

PYMNTS

DECEMBER 30, 2020

The trend toward BNPL solutions is particularly notable among certain consumers groups. The December edition of the Buy Now, Pay Later Tracker® explores how consumers’ shifts toward using BNPL solutions in stores and online accelerated during the holiday shopping season, as well as how this trend is poised to grow in the year ahead.

Payments 276

Payments Trends Millennials United States 276

Perficient

FEBRUARY 18, 2021

However, one of the main drivers is their weaknesses are exposed now more than ever with folks driven online with Covid-19 and expecting the same level of service they typically get at say their local bank. The approach we took, and you’ll see in the presentation, are real-world examples of digital trends.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

Bank Innovation

JUNE 12, 2017

As the year saw changes in financial regulation, startup culture, and trends in venture capital, innovation moved forward: blockchain labs were made, funding was fought for, mobile payment systems were integrated, and the limits of artificial […].

Innovation 399

Innovation blockchain Trends Capital 399

PYMNTS

NOVEMBER 30, 2020

The divide between digital and brick-and-mortar commerce hit a tipping point this holiday season, with more consumers than ever going online to kick off their holiday shopping sprees. What is less clear is whether this trend toward digital-first holiday shopping will stick. Our research shows that 74.1 It is also 27.1

Data 321

Data Online Cards Google 321

PYMNTS

JULY 14, 2020

When consumers fled to online shopping options in Q2, many businesses weren’t set up for digital-first commerce, but quickly figured it out. If you are an offline business that isn’t figuring out how to develop an online offering, you will likely be left behind by competitors.”. This, too, is likely here to stay.

Innovation 337

Innovation Online User Experience Resources 337

PYMNTS

SEPTEMBER 30, 2020

Many consumers are shying away from physical stores, however, leaving these high-end merchants scrambling to develop strong online presences. This trend is especially important for retailers in these industries to consider as the pandemic nudges more consumers toward eCommerce rather than brick-and-mortar shopping. About The Tracker .

Payments 279

Payments Millennials Retail Trends 279

PYMNTS

DECEMBER 11, 2020

The more shoppers are exposed to remote communication and actual online buying options, the more they may prefer these methods in the future over traditional showroom visits to wade through inventory and negotiate,” said Chris Sutton, vice president of automotive retail at J.D.

Customer Experience 282

Customer Experience Online Tools Retail 282

PYMNTS

DECEMBER 14, 2020

The 2020 holiday shopping season is picking up, and consumers are heading online or to reopened brick-and-mortar stores to shop and pay for gifts. Contactless options are not the only physical payment trends filtering into eCommerce. eBay recently added a pickup tool that uses QR codes, for example.

Payments 349

Payments Online Retail Mobile 349