Bank Innovation

JUNE 20, 2019

Citizens Bank is generating one-third of its mortgage applications online, thanks to a suite of tools the company rolled early this year and a partnership with San Francisco-based fintech firm Blend.

San Francisco 199

San Francisco Tools User Experience Fintech 199

PYMNTS

NOVEMBER 23, 2020

That’s a silly simplification of the very serious matter of what AI is doing for the restaurant sector, among others, as online ordering becomes a way of life and not just a lockdown relic. Businesses rapidly embraced digital solutions in 2020 as shopping (and eating) moved online while everyone hid out indoors.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

MAY 7, 2020

Many are instead flocking to online gambling sites after the closure of all 989 commercial and tribal casino properties in the U.S. However, it can take a long time for online players to collect funds, unlike at casinos, where consumers can instantly collect winnings in cash. US Payments Are Playing Catch-Up. Meanwhile, U.S.

Online 142

Online New Jersey Pennsylvania Regulation 142

Celent Banking

MAY 19, 2016

In the last month I had a couple of trips to the US – to New York and to New Orleans – and they just reminded me how diverse the US payments environment is. And I am only talking about the physical POS; I haven't really ordered anything online or in-app while I was there. First, a few observations around EMV.

US 124

US Payments Apple Cards 124

PYMNTS

MAY 19, 2017

WEX Australia has introduced an online platform connected to its Motorpass fuel cards, the company announced Thursday (May 18). In its announcement, WEX said the platform was designed to offer a better user experience for its clients.

Online 101

Online Cards User Experience Customer Experience 101

Perficient

NOVEMBER 3, 2020

40% of people say they have purchased a product online after seeing it used by an Influencer. Ecommerce has always been about delivering the desired user experience and tailoring site features and workflows to the exact needs of the customer, and more specifically, in a place that they already are: the internet.

social media 332

social media Google Branding Training 332

PYMNTS

AUGUST 12, 2020

For online fantasy sports betting provider DraftKings — which went public in April even as world economies cratered — lockdown boredom and the absence of actual live sports to watch have created a perfect storm of opportunity. One of the things that we’ve focused on as an organization is a seamless user experience.

User Experience 225

User Experience New Hampshire San Francisco Oakland 225

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. Boni added that the solution was integrated in SIA's infrastructures and will launch quickly to “ensure PSD2 compliance.” .

Payments 165

Payments Compliance Fraud User Experience 165

ZootBlog

OCTOBER 11, 2016

This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. Forrester research reveals abandonment rates for online banking applications are at a whopping 97.5%. That is a staggering statistic clearly pointing to a poor user experience.

User Experience 60

User Experience Mobile Data Las Vegas 60

PYMNTS

JANUARY 9, 2019

It “includes a … user experience that guides buyers as they enter their credit card information, preventing errors and providing a smoother checkout experience.”. Developers can use the system as is, or customize it to match the aesthetic of their own apps. The company announced on Wednesday (Jan. Japan and Australia.

Payments 177

Payments United States User Experience Software 177

PYMNTS

NOVEMBER 18, 2020

The suite of Mastercard payment solutions aims to enable businesses to save time, reduce costs and manage business expenses in more streamlined ways, with corporate clients able to further access Mastercard's In Control for Commercial Payments , a platform that helps companies add end-to-end virtual payments for an enhanced user experience.

Cards 188

Cards Regional User Experience Payments 188

South State Correspondent

AUGUST 31, 2022

Various Other Use Cases. Most applications are already trained with pre-built “parsers” that can read and interpret forms like a W-9, 1040 (with all schedules), 1099s, bank statements from all US banks, HOA statements, payroll stubs, investment statements, financial statements, and more.

Data 448

Data Training Examples Taxes 448

PYMNTS

JULY 17, 2019

The deadline is looming for merchants and payments providers to comply with new requirements for authenticating online payments in Europe. Firms must soon put more stringent fraud decisioning processes in place, and strong customer authentication (SCA) protocols must be built into checkout flows for online transactions that begin in Europe.

Retail 162

Retail User Experience Compliance Regulation 162

Perficient

OCTOBER 1, 2024

However, rather than the same sign to be put online, the December 2023 rule established a new black and navy blue official digital sign shown below: Beginning on New Year’s Day 2025, banks will be required to display the FDIC official digital sign near the name of the bank on all bank websites and mobile applications.

FDIC 193

FDIC User Experience Mobile Meeting 193

PYMNTS

JANUARY 2, 2020

Trust in B2B eCommerce is critical for both buyer and suppliers, and as more businesses demand to conduct trade online, B2B eCommerce platforms like Alibaba are positioning themselves as facilitators of this buyer-supplier trust. But language and user experience aren’t the only factors to consider when targeting a new geographic market.

US 120

US America User Experience Strategy 120

PYMNTS

OCTOBER 19, 2018

This allows us to expand on the feedback received to date from EMVCo associates and subscribers on the specification development, to help ensure that the EMV SRC specification addresses the needs of stakeholders across the industry.”. version,” EMVCo’s Executive Committee Chair Stephanie Ericksen said in the announcement.

Security 176

Security User Experience Cards Industry 176

PYMNTS

JANUARY 14, 2021

We’ve lived through COVID with them … and our new platform is something that allows us to expand that end-to-end strategy.”. Poehler called the product’s rollout “a big announcement for us because we had a lot of legacy platforms that address certain needs of our customers, but the needs are changing.

System 189

System Retail US Data 189

Perficient

JUNE 24, 2023

Please get in touch with us if you have questions or want to learn more about how we can help you build a world-class strategy to keep your platforms up-to-date and grow the results of your current platforms.

Tools 251

Tools Analytics Digital Strategies System 251

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. Boni added that the solution was integrated in SIA's infrastructures and will launch quickly to “ensure PSD2 compliance.” .

Payments 130

Payments Compliance Fraud User Experience 130

Abrigo

JUNE 4, 2024

However, some cracks are being seen now, particularly in areas like credit card debt, which may not have been main business lines but still impact us. Now, we think of compliance as a resource to show us how we will [a project],” she said. It's crucial to prop up and align our future potential customer base."

Compliance 221

Compliance Community Community Bank Conference 221

PYMNTS

JUNE 29, 2020

Those apps do more than act as the top of the funnel for the company’s retail division – they also generate data about user experience and product and service preference. And we think there’s some pretty fundamental shifts in consumer behavior that give us this opportunity to accelerate our progress.

Retail 203

Retail User Experience Examples Training 203

South State Correspondent

AUGUST 31, 2022

Various Other Use Cases. Most applications are already trained with pre-built “parsers” that can read and interpret forms like a W-9, 1040 (with all schedules), 1099s, bank statements from all US banks, HOA statements, payroll stubs, investment statements, financial statements, and more.

Data 74

Data Training Examples Taxes 74

PYMNTS

MAY 20, 2020

For merchants and financial institutions (FIs), the “new normal” of commerce — done increasingly online — means that battling fraud is a bit like feeling an elephant. A vast majority of us, of course, are working from home — perhaps not even our homes, but via shelter-in-place locations with family and friends. Permanently.

Fraud 208

Fraud Examples Data Tools 208

Jack Henry

NOVEMBER 20, 2019

Let’s face it, if someone asked us the top three things we hate to do, paying our bills would probably rank somewhere between going to the dentist and cleaning the toilet as far as our level of despise goes. Since then, not much has changed with bill pay functionality to improve the experience or even make it more palatable.

User Experience 108

User Experience Maine Online US 108

PYMNTS

NOVEMBER 24, 2020

Our clients trust us to not only be constantly innovating around digital banking and payments, but also to guarantee safety and security. The pandemic has accelerated the shift to online banking. percent more likely to use mobile banking apps now than they were last year. . PYMNTS research last week showed that people are 8.7

Digital Banking 145

Digital Banking Security User Experience Fraud 145

PYMNTS

FEBRUARY 20, 2020

Online food delivery company HungryPanda has raised $20 million in a funding round led by Antoine Nussanbaum from Felix Capital and Laurel Bowden from 83North, according to a release. is strategically important to us, and it will be our primary focus in 2020,” said Eric Liu, CEO of HungryPanda. “We

Capital 141

Capital User Experience New York America 141

PYMNTS

MAY 19, 2020

We’re glad to have additional capital at a time when customers need us to be focused 100% on providing services and solutions to help them navigate these challenging economic times,” said Henrique Dubugras , co-founder and co-chief executive officer of Brex.

Tools 142

Tools Management Capital User Experience 142

PYMNTS

MARCH 23, 2018

With so many options available to financial service providers to implement and offer new technologies, how can they provide a consistent end-user experience while ensuring that products and services are cutting-edge? For us, artificial intelligence is already embedded in our network and how we help protect our partners.

Innovation 186

Innovation Security Technology Customer Experience 186

Celent Banking

SEPTEMBER 10, 2014

We thought that Apple would start with payments facilitation online before entering physical stores. Which brings us to a number of questions: How easy will it be for Apple Pay to scale? US merchants have been enjoying reduced debit interchange rates and ability to decide how to route the transactions.

Apple 180

Apple Payments Mobile Cards 180

PYMNTS

JANUARY 7, 2021

Anytime’s entry into the Orange Bank family marks a new development opportunity for us in a high-value market segment while establishing strong synergies with Orange Bank and Orange,” Orange Bank CEO Paul de Leusse said in the announcement. 6) announcement. 6) from both new and existing investors, per a report in the Hindu Business Line.

Software 165

Software Chicago User Experience Online 165

PYMNTS

AUGUST 28, 2019

Launched in 2015, Mexico-based Uniko provides newlyweds an online tool to register for gifts, experiences and cash. Now it also enables customers to buy goods sold via Mercado Libre, Latin America’s largest eCommerce platform, using its secure-payment system Mercado Pago.

America 109

America User Experience Branding Online 109

PYMNTS

FEBRUARY 2, 2021

And even before the coronavirus sent us all indoors and online, the advent of mobile handsets — ever cheaper and more affordable for large swaths of the population — and mobile networks becoming widely available in emerging markets represented such an event. The traditional bank model is appealing to the higher economic strata.

Mobile 235

Mobile Payments System Marketing 235

PYMNTS

AUGUST 4, 2020

3) that it would work with Google to deliver “smart” digital bank accounts, using Google Pay as an app-driven way to broaden its digital reach and improve users’ experiences with their financial institutions (FIs). To that end, BBVA was one of six banks that said on Monday (Aug. How are you going to digitize that?’

Google 298

Google Digital Banking Course Branding 298

PYMNTS

DECEMBER 14, 2017

In fact, eBay is one of the web’s largest online marketplaces — with an estimated 168 million buyers in total — Customers eBay has spent much of 2017 trying to convince not to “shop like everyone else.”. According to Shellhammer, eBay isn’t home to a select type of product or seller — the way many other online marketplaces are.

Data 146

Data UX Online User Experience 146

PYMNTS

JUNE 4, 2019

“Today, one in five payments is a cross-border transaction, whether that’s from a consumer traveling internationally or buying from an international seller online,” Charlotte Hogg, CEO, Europe, Visa. It will also offer customers the ability to better manage travel abroad via improved visibility and control of money.

Payments 139

Payments Charlotte User Experience Innovation 139

PYMNTS

FEBRUARY 20, 2020

The deployment of Adore Me’s online magazine and catalog is supported by Angular, and has enabled Lucaciu and his team to be agile where its corporate competitors are not. Using Angular improves the user experience – and for Lucaciu, UX is key to AdoreMe’s success. Instead of using Excel sheets from the U.S.

UX 210

UX Retail Technology Mobile 210

PYMNTS

OCTOBER 20, 2017

Customers can easily lock their debit cards online or via Citibank’s mobile app if a card is misplaced. Since our customers are increasingly active on mobile or online, we’re giving them another tool to directly control their account activity across the bank.”.

Cards 108

Cards User Experience Mobile ATM 108