PYMNTS

OCTOBER 24, 2016

According to a recent survey by the Interactive Advertising Bureau, 75 percent of mobile device users from 19 countries said they had made an online purchase via a smartphone or tablet in the past six months. Importance of nailing UX. It plays a key role in terms of engaging customers.”.

UX 100

UX Mobile Apple Trends 100

PYMNTS

OCTOBER 21, 2016

Retail behemoth Walmart recently made a splash in the acquisition pool, acquiring online marketplace Jet.com for more than $3 billion. The wallet, which enables consumers to purchase products and earn rewards, is also available for online users, as well as at all of Best Buy’s 1,400 stores. Around the omnicommerce world.

UX 100

UX Mobile Retail Online 100

Perficient

AUGUST 14, 2020

The award-winning microsite features a 3D virtual home that online visitors can explore to learn about opportunities to save money and energy. The virtual smart home includes seven rooms, a garage, a basement, an attic, and a yard, with more than 40 clickable hotspots throughout.

Michigan 506

Michigan Online Strategy Marketing 506

Bank Innovation

MARCH 27, 2018

A focus on simplicity and UX design that intimately appeals to younger users such as millennials and Gen Z users, fintech investor Ron Suber told Bank Innovation. EXCLUSIVE—What’s behind the growth of personal finance management platform MoneyLion?

Millennials 170

Millennials UX Fintech Innovation 170

Jack Henry

JANUARY 23, 2015

Part 1: What is UI/UX and why is it important? By now you’ve heard of UI/UX. UI/UX belongs to the larger descriptor, design, which further complicates this post because that term is often broadly used and hard to define. Author: Derik Sutton, DSutton@ProfitStars.com. website design customer experience mobile app'

UX 60

UX Customer Experience Mobile Online 60

Perficient

FEBRUARY 26, 2021

People are doing more and more online, from ordering groceries, to medications, and even car shopping. In today’s world, it seems that anything can be ordered online, and for most people, it can. But for individuals with disabilities, it may be more challenging or even impossible to access and accomplish these tasks online.

Online 420

Online Study Guidelines Customer Experience 420

Perficient

FEBRUARY 16, 2021

Adidas went all in with their digital experience because they noticed online sales were increasing. McDonald’s took these recommendations and rolled out innovative digital self-order kiosks, updated dining experiences with an app to order, and then announced they would implement a trial phase for a loyalty program in Arizona in later years.

Customer Experience 489

Customer Experience Arizona Branding Examples 489

PYMNTS

JUNE 18, 2020

IP technology is used to determine consumers’ geographic location so they can adjust their sites’ language settings and payment options to match those which are common in their online shoppers’ geographic locations.

UX 159

UX Data United States Study 159

BankNXT

JULY 27, 2017

Payments UX – Zelle confuses on BankNXT. Jim Bruene isn't convinced about the new Zelle branding, and bullet points what he thinks is wrong with the user experience.

UX 49

UX User Experience Payments Branding 49

BankNXT

AUGUST 24, 2017

Jim Bruene doesn't think so, and suggests some simple UX changes. Discovery UX – making mobile banking services more visible on BankNXT. Does your bank make it clear that it's offering mobile banking services?

UX 49

UX Mobile User Experience America 49

PYMNTS

MARCH 9, 2020

Now the buyer clicks on Dress Store A, where the home page shows the typical UX with the logo, total inventory tabs and generic images. One study found a 35 percent organic traffic boost for online retailers who transformed their web pages to look and feel more like apps on mobile using a headless approach. Now let’s go headless.

Retail 208

Retail User Experience Study UX 208

PYMNTS

FEBRUARY 20, 2020

The deployment of Adore Me’s online magazine and catalog is supported by Angular, and has enabled Lucaciu and his team to be agile where its corporate competitors are not. Using Angular improves the user experience – and for Lucaciu, UX is key to AdoreMe’s success.

UX 210

UX Retail Technology Mobile 210

PYMNTS

JULY 23, 2020

These investments have to shift toward making more channels easily available … whether it’s app or online or voice or chat-based instruction. Narayan said that partly means using some of the best user experience (UX) innovation that tech players have brought to the space.

UX 165

UX Cards Google User Experience 165

PYMNTS

SEPTEMBER 18, 2020

The online-only bank lets customers deposit and save money on its platform and spend using a no-fee debit card. Its model to build online presence comes through deposit and spending activity (the latter through, for example, debit cards) and the transaction fees are paid by merchants.

Los Angeles 231

Los Angeles UX Cards FDIC 231

PYMNTS

JUNE 25, 2020

The representative continued, “For customer safety and convenience, most stores will offer curbside or storefront service only, where we provide online order pickup and Genius Bar appointments.” ” In other Apple news, the company introduced a new portal in May that allows customers to shop from home while stores remained closed.

Houston 137

Houston Apple South Carolina North Carolina 137

BankNXT

MARCH 1, 2017

USAA UX fail – non-clickable links on BankNXT. Jim Bruene notes navigation design flaws on the USAA website that could hinder customer onboarding.

UX 40

UX User Experience Digital Banking Online 40

PYMNTS

SEPTEMBER 13, 2016

How do you own the online experience? In the continuing dialogue between PYMNTS’ Karen Webster and Michael Ting, senior vice president at Hyperwallet , on just what makes a great on-demand marketplace, Ting explained that owning the experience goes far beyond the visual UX of a given technology.

UX 100

UX Software Payments Examples 100

Perficient

AUGUST 9, 2022

Greenwood operates completely online, but they partner with FDIC-insured banks and are part of a global ATM network that allows members to use more than 100,000 ATMs fee-free when they need to withdraw and deposit physical cash and checks. Education and advocacy.

Community 275

Community Customer Experience ATM Examples 275

Perficient

MARCH 4, 2021

Perceivable design helps by being attainable from a variety of devices in various ways online users can perceive it (hearing, vision, and touch), therefore formulating the accessible digital experience. Now We Know Perceivable, So What Comes Next?

Guidelines 376

Guidelines Technology Video Operations 376

PYMNTS

DECEMBER 14, 2017

In fact, eBay is one of the web’s largest online marketplaces — with an estimated 168 million buyers in total — Customers eBay has spent much of 2017 trying to convince not to “shop like everyone else.”. According to Shellhammer, eBay isn’t home to a select type of product or seller — the way many other online marketplaces are.

Data 146

Data UX Online User Experience 146

PYMNTS

MAY 5, 2017

Today more than ever, consumers expect the same personalized, seamless experience in-store that they get online. Verifone’s PaaS enables connectivity between retailers’ in-store and eCommerce channels, enabling them to have a holistic view of sales and consumer data across online and physical points of sale.

UX 100

UX Retail Online Branding 100

PYMNTS

NOVEMBER 18, 2020

Wrapping the systems together into a single UX can “allow our joint treasury-banking customers to offer a fully integrated solution to their end corporates,” Haymond said. They’ve brought new treasury banking partners online and recently even won an RFP (which they can’t offer details on yet). What Happens Next .

Payments 218

Payments UX System Resources 218

PYMNTS

AUGUST 11, 2017

Searching by images has become one of the more popular ways to find something online. With companies like Pinterest and Facebook, we’ve seen an uptick in visual images appearing online. ASOS’ head of product and UX, Richard Jones, commented to Forbes on the company’s decision to add on the image search feature.

UX 101

UX Mobile Online Apple 101

Perficient

APRIL 4, 2022

Perficient’s offerings enable insurance companies to innovate and deliver products and services through superior and personalized mobile, online, phone, and in-person experiences. Leveraging technology in a personalized user experience is a critical way we will make this come true.

Mobile 294

Mobile Survey User Experience Analytics 294

Perficient

SEPTEMBER 29, 2020

On the website, Gina finds a Health Bot that advises she try Urgent Care and shares the nearest location and online scheduling. She ignores the first one, but responds to later emails and schedules online. She books an appointment online. After scheduling, Gina gets an email confirmation with directions.

social media 294

social media System Retail Online 294

PYMNTS

NOVEMBER 25, 2019

Google’s expertise is in UX design,” he noted. “By Consumers are increasingly using online and mobile channels – and living in ecosystems like Google and Amazon where they shop for, discover and buy products. He offered a general illustration to make that point.

Google 272

Google Fintech Payments Apple 272

PYMNTS

JULY 14, 2016

The home furnishings and fashion accessories online retailer that was once valued at $1 billion is banking on an updated iOS app that includes augmented reality tech to buttress its floundering business. Remember Fab ?

UX 100

UX Retail Branding Apple 100

PYMNTS

JULY 24, 2019

and less than seamless online presence are at an inherent disadvantage when it comes to catering to the needs and desires of an ever-younger population used to technology. That’s especially a challenge for legacy FIs as digital transactions and the online economy continue to take root. What Big Tech Needs to Do. Build or buy?

Digital Banking 160

Digital Banking UX Online Innovation 160

PYMNTS

JULY 7, 2017

The report speculated the app will include Goldman Sachs services, including Marcus , its online lending platform, high-yield savings accounts and its soon-to-be-launched robo-advisor investing platform. “We We are looking for an expert iOS developer to work on a greenfield enterprise-grade project delivered on iOS platforms.

Mobile 101

Mobile UX Lending User Experience 101

South State Correspondent

JANUARY 23, 2023

What are common UX issues for bank web pages? ChatGPT can be embedded in a bank’s online and mobile application via API. How should I pitch treasury management services? How would a lawyer like to be notified that we have placed a hold on their checking account? How would a motivational coach help a customer to save more?

Tools 370

Tools Examples Data Analysis 370

Perficient

MAY 6, 2022

Any pre-qualified customer who logs into their online banking account will get a pop-up banner offer to learn more about the deposit advance product. If the customer pays back the full loan amount in the first 30 days (on or before the first due date), the 5% fee will be waived. The Qualification and Application Process.

Customer Experience 309

Customer Experience Examples Case Study Resources 309

Perficient

MAY 21, 2021

Kioshi created a site that allows users to search and save online coupons. Prior education in computer science, specifically coding include completing online courses via Coursera and Udacity. Bright Paths Project: Couponista. Users would be able to browse, search, and save coupon codes by creating user accounts.

Milwaukee 348

Milwaukee Software Course Detroit 348

Perficient

DECEMBER 19, 2023

Leveraging our industry experience, tangible innovations, and proprietary assets like Envision Online , we bring about transformative changes in our clients’ organizations, enhancing experiences for all its users.

Report 251

Report Customer Experience Innovation Strategy 251

PYMNTS

SEPTEMBER 18, 2020

The online-only bank lets customers deposit and save money on its platform and spend using a no-fee debit card. Its model to build online presence comes through deposit and spending activity (the latter through, for example, debit cards) and the transaction fees are paid by merchants.

Los Angeles 140

Los Angeles UX Cards FDIC 140

PYMNTS

MARCH 21, 2018

The problem, Mohammad Hashemi , general manager of financial services at Shopify , told Karen Webster in a recent conversation, is that the checkout experience “is a weird three-page mess that really hasn’t evolved over the now almost three decades people have been shopping online.”. It probably won’t ever be entirely universal, he noted.

Google 152

Google Data Retail UX 152

Gonzobanker

JULY 20, 2022

Manage execution and especially vendor performance as new releases and features come online. The product manager should uncover these capabilities, make recommendations to management, and help raise awareness for the potential business benefits of bringing these features online. The post Who Owns Digital?

Digital Strategies 171

Digital Strategies Strategy Customer Experience Leadership 171

PYMNTS

AUGUST 7, 2019

percent said they were asked to submit ID online, and 19.5 percent of users who submitted their IDs online and 67.5 Among sharing platforms users we surveyed, 26.2 percent said they were asked to submit ID in person at a brick-and-mortar location when signing up for a new account. percent, respectively. In fact, 68.8

Report 182

Report Fraud Survey User Experience 182