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Consumers was the first big credit union to deploy the Phoenix core system and this year was the first big go-live of the Lumin digital banking system. Even with worries around an allegedly discriminatory algorithm, Silicon Valley UX met big bank Wall Street money in slick onboarding that has our attention. It’s game on.
Erin Simpson , chief operations officer, and Allan Rayson , chief innovation officer and chief technology officer, think about their operations and technology differently as well by partnering with fintechs that are also invested in the bank and understand the bank’s strategy with several of them on the board. talent market.
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