Remove Operations Remove Regional Remove User Experience
article thumbnail

6 Digital Payment Trends Set to Transform 2025

Perficient

Recommended Approach : GenAI can assist various payment processes by creating personalized and tailored payment experiences through loyalty programs, discounts, and curated product recommendations. Additionally, AI can enhance accessibility and mobile development through voice and conversational payments, improving user experience.

Trends 221
article thumbnail

Reimagining The Bank As A Technology Company

PYMNTS

Intimidated by the scale and cost of a massive technological overhaul, large financial institutions (FIs) may approach their digital transformation (DX) journeys gradually, targeting various areas of operations to modernize one-by-one. “Banks are technology companies,” Rio Tinto recently told PYMNTS. Preparing For The Future.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Cloud Banking Gives Legacy Systems A Lift

PYMNTS

Or that, on average, 15 percent of an FI’s annual operating costs go toward maintaining core banking systems that are outmoded? From global customer acquisition efforts to real-time personalization of the user experience to infrastructure technology management, the opportunities are endless.”. It’s true, but not for long.

System 268
article thumbnail

Increasing Digital Banking Options Put Pressure On Big Lenders To Adapt

PYMNTS

According to an August study of digital banking by PYMNTS, banks are closing physical branches, reducing hours of operation and encouraging customers to use their websites or mobile apps to conduct transactions and reduce face-to-face interactions between customers and staff. On Monday (Oct. 5) NCR Corp.

article thumbnail

[Infographic] The Challenges and Benefits of Offshore, Nearshore, and Onshore Software Development

Perficient

Whether you are B2B, B2C, or a strategic blend of the two operating models, your consumers expect seamless user experiences powered by custom technology solutions. Nearshore software delivery regions boast convenient geographic proximity and time zone alignment to the U.S. The digital world is global, now, more than ever.

Software 294
article thumbnail

NEW REPORT: Behind Regions Bank’s AI-Powered Digital-First Push

PYMNTS

The benefits of taking a digital-first approach to banking go beyond offering an improved in-person banking experience. It is also crucial to improving back-office operations, and enabling bank employees to put the right products in front of the right customers.

Regional 109
article thumbnail

Helping Small FIs Make Banking Services As Seamless As Taking An Uber

PYMNTS

As Davis noted, larger banks, including regional players, tend to have their own technology platforms — and direct integrations into their own networks — to enable mobile and contactless payments. They are not always fast followers of newly introduced products and services from their larger banking brethren who operate on a national scale.

Community 247