PYMNTS

MAY 5, 2020

Retail reopening events continued to draw light foot traffic on Monday, as Florida joined Texas in allowing non-essential stores to reopen. percent of consumers shop for retail goods online more often than they did on March 6, the first day of our study, and that continues to climb — up 10.5 percent from 35.5

Florida 205

Florida Retail Tampa Customer Experience 205

Perficient

FEBRUARY 24, 2021

In a world where retail has changed and consumers remain at home, how do brands reimagine the task of getting products to customers? In 2016, Jon joined fan and light maker Big Ass Fans as its first chief operating officer. She specializes in digital experience, retail, and digital. In Episode 4 of the What If?

Branding 441

Branding Case Study Digital Strategies Strategy 441

PYMNTS

APRIL 27, 2020

The pressure on cash-strapped retailers is intense and potentially consequential. At stake are the early returns on some issues that will determine the nature of consumer behavior and spending patterns, which are the lifeblood of retail for any season. Larger retailers may need to look at reformatting as a reinvention strategy.

Retail 193

Retail Strategy Survey Online 193

PYMNTS

SEPTEMBER 27, 2020

Sezzle , the installments payments platform, will be working on buy now, pay later (BNPL) services with Target , a press release says, which will test how the popular payment trend works with the retail giant's operations.

Leadership 302

Leadership Millennials Retail Study 302

PYMNTS

JUNE 15, 2020

Robbins said Paytronix has studied the profitability gap that restaurants face when using delivery aggregators like Grubhub or Uber Eats and found that eateries typically lose about $2.75 But Robbins added that ghost kitchens were an early solution for closing the gap because of their lower operational costs. per order on such deals.

Operations 204

Operations Branding Retail Technology 204

PYMNTS

JULY 9, 2019

Automated retail might conjure up images of robot cashiers, but beyond a few convenience stores in Japan and Korea, that sci-fi development hasn’t yet become reality for the wider world. The latest Automated Retail Tracker explores these trends and new developments in the unattended retail space. smartphone users.

Retail 180

Retail Houston Minnesota Austin 180

PYMNTS

OCTOBER 19, 2018

And the farmer who uses drones to help monitor operations – yet may not be able (or might not know how) to take steps needed to secure his or her server – is rendered vulnerable. The Vulnerabilities of Retail (and Other Sectors). His comments come against a backdrop where the warnings of IoT vulnerability come from other observers.

Study 191

Study Security Survey Data 191

PYMNTS

NOVEMBER 5, 2018

Those promise to stand as two main traits of the 2018 holiday shopping season , and retailers that gain an edge and increase revenue during the all-important fourth quarter will likely have exploited such tactics during this period, at least according to new data that strives to paint a detailed picture of U.S. percent, reaching $124.1

Retail 179

Retail United States Millennials Study 179

PYMNTS

MARCH 12, 2020

Quick: Who’s the biggest retailer in the U.S.? In terms of sheer size and locations, the United States Postal Service (USPS) is the biggest retailer in the country, with 31,000 locations covering pretty much every town. Now, a new report is asking a good question: What if the post office expanded its retail offerings?

Retail 169

Retail US Survey Examples 169

PYMNTS

APRIL 5, 2019

Probably every shopper knows the thrill of the retail treasure hunt — that odd, unexpected, but perfect product discovered on a shelf; that highly desired item almost hidden in some corner, but found via serendipity or determined effort. apparel retailers — with data and lessons about its fledging effort a ways off. Long Lines.

Retail 173

Retail Technology Innovation Data 173

PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

Retail 198

Retail Online Mobile Data 198

PYMNTS

MAY 8, 2020

As they navigate the coronavirus pandemic and begin to reopen stores, large retailers are putting safety measures into place to keep shoppers and staff members safe — and get customers confidently back into stores. Trade groups are also providing guidance to help retailers open their doors again.

Retail 173

Retail National United States Groups 173

Bank Innovation

FEBRUARY 20, 2019

Can regularly checking your credit score actually help improve your results? We wanted to know the answer to that critical question, so Credit Sesame partnered with Megan Hunter Antill and Jessica Yu, Ph.D., candidates in Quantitative Marketing at Stanford Graduate School of Business, to find out.

Study 284

Study Analysis Marketing Operations 284

PYMNTS

JUNE 12, 2019

One example in retail and payments is tech incubators — specifically, those run by specific companies and brands, a trend that shows signs of growing even more in the 2020s (which, let us remind you, are only a few months away). LISNR Case Study. The basic idea behind LISNR is to send data securely via audio.

Innovation 192

Innovation Retail Metro Case Study 192

PYMNTS

JUNE 8, 2020

As evidenced by last week’s PYMNTS’ card on file report , consumers are ready and willing to keep their data with retailers, both online and offline, in exchange for frictionless experiences. The PYMNTS study continues to show that consumer behaviors – not just purchase preferences – are changing. economy shut down in April and May.

Retail 167

Retail Study Online Data 167

PYMNTS

OCTOBER 9, 2020

trillion opportunity for eCommerce retailers. Fraudsters are just as excited by this opportunity as merchants, unfortunately, making it essential for these retailers to craft robust protections to keep the data and the payment information of their consumers safe. Around The Next-Gen Debit World.

Fraud 188

Fraud Retail Report Online 188

PYMNTS

MARCH 30, 2020

retailers, brushing off accusations that they could be putting lives at risk during the coronavirus pandemic, have continued operating warehouses for distribution despite not offering essential items for sale, according to the Financial Times. Studies from earlier this year showed the U.K.

Retail 153

Retail Guidelines Study Online 153

Bank Innovation

MARCH 22, 2017

Regulation is still shaping banks’ strategic thinking, says a new study by The Economist Intelligence Unit. The unit surveyed 200 global banking executives to investigate the challenges retail banks face in the years to 2020. In North America regulation was the top concern.

Regulation 256

Regulation Fintech Regional America 256

PYMNTS

AUGUST 4, 2020

The global pandemic has changed commerce fundamentally — a fact confirmed in Visa ’s new Back to Business study. According to the eight-country study, 78 percent of consumers have changed how they pay for things so as to reduce contact in their commerce. That was very evident in the study — and not just in the U.S.

Study 315

Study Survey social media Online 315

PYMNTS

MAY 13, 2019

In the unattended retail space, vending operators are also becoming more aware of the shifting behaviors of their shoppers and the need for swift and digital payment options. That smaller size opens up whole new markets, and gains access to spaces that have never had a retail experience [as] a part of it.”.

Retail 177

Retail Marketing eBook Cards 177

PYMNTS

SEPTEMBER 19, 2019

So goes Amazon, so goes most of the rest of the retail world, with the eCommerce operator’s influence also extending to payments. Amazon aims to operate 100 percent on renewable energy sources by 2030, and is ordering 100,000 “fully-electric delivery vehicles” as part of this general effort. We might soon find out.

Retail 168

Retail Payments Apple Examples 168

PYMNTS

DECEMBER 12, 2019

The thefts — which retailers call shrink — will result in lower operating profit margins in 2020, Home Depot executives told analysts and investors during a meeting. This is happening everywhere in retail,” Craig Menear, chief executive officer said. “We Home Depot’s claim is among the first times a big U.S. stores, said. “We

Atlanta 201

Atlanta Retail Study New York 201

PYMNTS

DECEMBER 2, 2020

With fine dining having taken a hit amid the pandemic, quick service and fast-casual restaurant gift cards are holding steady and even seeing a bit of growth, a new study by Paytronix finds.

Study 156

Study Cards Trends Branding 156

PYMNTS

SEPTEMBER 30, 2020

Dramatic shifts are underway in the retail sector as it adjusts to consumers’ increasingly digital preferences. Merchants are optimizing their eCommerce operations, but this is posing challenges for some, including luxury merchants. This is partly due to the growing participation of luxury retailers that have signed onto the platform.

Payments 279

Payments Millennials Retail Trends 279

PYMNTS

OCTOBER 5, 2020

They did a study in which they gave consumers two different buckets of popcorn to taste — one stale and one fresh. These are the results of the thirteenth study PYMNTS has conducted since March 6. Each study examines consumer behavior about the shopping and dining behaviors of a national sample of now roughly 30,000 U.S.

Study 306

Study Retail Maine Report 306

PYMNTS

JULY 5, 2020

The Indonesian eCommerce retailer backed by SoftBank Group Corp. ’s the Chinese multinational technology company specializing in eCommerce, retail, Internet, and technology, led a $1.1 s Google and Temasek would be major scores for one of Southeast Asia’s biggest eCommerce operators. Google and Temasek Holdings Private Ltd. ,

Google 264

Google Regional Retail Groups 264

PYMNTS

JANUARY 13, 2020

Fitness and wellness are helping to change the face of retail in 2020. Furthermore, consumers are always looking for variety, and for community — something a digital operation like ClassPass can help build in almost a social media-like way. Innovation is also taking place within retail brick-and-mortar pharmacies.

Retail 146

Retail Houston social media Innovation 146

PYMNTS

JUNE 2, 2020

The list of positive retail brand attributes goes on and on, but one new post-pandemic value has become more important than all the others: cleanliness. Example: Ted Gallagher is vice president and partner at Environmental Hazards Control , a Lancaster, Pennsylvania-based company that disinfects retail locations and other business facilities.

Retail 141

Retail Las Vegas Branding Pennsylvania 141

PYMNTS

SEPTEMBER 18, 2020

To that end, joint research between PYMNTS and Visa , in a study titled Marketplaces as Retail’s New Front Door , found that 60 percent of surveyed businesses that are not currently using online marketplaces would like to do so. The Increasingly Digital SMB .

Online 354

Online Survey Maine Study 354

PYMNTS

DECEMBER 31, 2020

This study showed that the home had become the consumer’s commerce command center as they changed their daily routines to do more of their work and more of their once-physical errands from home. percent made voice-assisted purchases while shopping for groceries or retail goods in the last 24 hours. 31 percent bank via app.

Data 277

Data Innovation Payments Millennials 277

PYMNTS

JUNE 2, 2020

The forces closing in on retail have forced its various trade and advocacy groups to press their case in Washington. Unless this is fixed soon, the retail engine that supports one in four American jobs will have a hard time coming back to life,” a draft of the letter says. Among those forces: 2.1

Retail 131

Retail Groups Washington Survey 131

PYMNTS

MARCH 9, 2020

Aside from the funny name, technically it’s a digital architecture that separates the back end and front end of a retail website to optimize search results, customer experience and the purchase journey. The search page would be populated with retailers. The retail list is specific to that type of apparel. Now let’s go headless.

Retail 208

Retail User Experience Study UX 208

PYMNTS

FEBRUARY 28, 2020

Someday this will be a marketing case study. So far we know two things about this future case study. So far we know two things about this future case study. What we don’t know is whether or not the retailers that will sell this — or any product for that matter — will be hit domestically by fear of being in public places.

Case Study 211

Case Study Branding Study social media 211

PYMNTS

JANUARY 2, 2020

It’s going to be a very vocal year when it comes to retail. Voice is the killer app of the connected commerce experience, according to the How We Will Pay: 2019 Edition study. And in retailer news, there is an increasing push to integrate Alexa into the purchase path. Get ready for more voice-enabled retail in 2020.

Retail 154

Retail Branding Comparison Data 154

PYMNTS

DECEMBER 31, 2020

“Almost overnight, many [banks] had to stand up systems and set up processes that would allow them to service small business PPP loans, their digital solutions were pushed to the brink and they had to learn how to operate almost 100 percent remote,” Douglas Brown, senior vice president and general manager NCR Corporation, told PYMNTS.

ATM 307

ATM Massachusetts Study Operations 307

PYMNTS

OCTOBER 16, 2020

Study Shows Americans Struggling As Savings Dry Up. It works with all platforms and operating systems and gives developers the flexibility to build software that is adaptable to the circumstances needed. Retail Sales, Card Data Point To Continued Consumer Spending Rebound. billion in Prime Day sales. 16 (Friday) J.P.

Google 146

Google Study North Carolina Nebraska 146

PYMNTS

JULY 2, 2020

Primark, the Irish fashion retailer, is expected to take a huge financial hit due to COVID-19, the Financial Times reported. Associated British Foods (ABF), Primark’s parent company, which operates a portfolio of shops in 52 countries, said the shutdown would cost them more than 600 million euros ($674 million) in lost earnings.

Retail 130

Retail Study Survey Report 130