Payments Dive

SEPTEMBER 20, 2019

Banks will be forced to make significant changes in how those businesses continue to operate moving forward. A report by Aite Group shows that banks are struggling to turn a profit on their existing payments business, amid an industrywide transition to a real-time payments environment.

Study 268

Study Payments Groups Operations 268

Chris Skinner

OCTOBER 3, 2018

A new study of the 50 largest banking groups in the UK and Europe has revealed that although profits have increased, future profitability is at significant risk.

Study 294

Study Groups Operations Marketing 294

Bank Innovation

FEBRUARY 20, 2019

Can regularly checking your credit score actually help improve your results? We wanted to know the answer to that critical question, so Credit Sesame partnered with Megan Hunter Antill and Jessica Yu, Ph.D., candidates in Quantitative Marketing at Stanford Graduate School of Business, to find out.

Study 284

Study Analysis Marketing Operations 284

PYMNTS

JUNE 15, 2020

Robbins said Paytronix has studied the profitability gap that restaurants face when using delivery aggregators like Grubhub or Uber Eats and found that eateries typically lose about $2.75 But Robbins added that ghost kitchens were an early solution for closing the gap because of their lower operational costs. per order on such deals.

Operations 204

Operations Branding Retail Technology 204

Perficient

SEPTEMBER 8, 2021

It is estimated that insurers can automate 50-60% of back-office operations and displace 46% of processing roles.

social media 477

social media Analytics Maine Study 477

Perficient

JULY 2, 2020

I recently delivered a webinar , in which I discussed the CTMS migration approaches taken across several case studies. My name is Param Singh and I am the Director of the Clinical Operations Solutions practice in the Perficient Life Science Business Unit. Types of migration tools, including APIs, ETL tools, and adapters.

Study 332

Study System Data Training 332

Perficient

APRIL 24, 2024

Relying on complex spreadsheets for portfolio analysis, the firm faced operational hurdles due to immense computing demands. Recognizing the need for a comprehensive operational overhaul, we proposed a transformative journey from spreadsheet reliance to a robust data strategy initiative.

Strategy 440

Strategy Data Analysis Operations 440

Perficient

FEBRUARY 11, 2021

Instead, it’s a suite of tools operating on a single platform. In the case of makers, this is especially useful, with Power Apps and Power Automate enabling them to not just build applications, but also to automate time-consuming processes and improve business operations. Power Platform can help them bring these ideas to life.

Tools 470

Tools Maine Analytics Study 470

Bank Innovation

MAY 19, 2017

Almost half of the consumers –49% of women, and 45% of men– said they are most excited to see new financial product launches at banks, according to a study released yesterday by EY. Despite all the shiny fintechs out there, consumers still expect innovation in financial services to come directly from banks.

Innovation 380

Innovation Fintech Study Operations 380

South State Correspondent

JULY 20, 2020

Between the interest rate environment over the past several years, the increase in digital spend, and the quest for greater operating leverage, banks can no longer afford large branch structures and still return their cost of capital.

Branch Strategies 288

Branch Strategies Strategy Study Capital 288

PYMNTS

AUGUST 4, 2020

The global pandemic has changed commerce fundamentally — a fact confirmed in Visa ’s new Back to Business study. According to the eight-country study, 78 percent of consumers have changed how they pay for things so as to reduce contact in their commerce. That was very evident in the study — and not just in the U.S.

Study 315

Study Survey social media Online 315

Bank Innovation

APRIL 27, 2018

Singapore, according to a Deloitte study, ranks first along with London, among 44 hubs across the globe. […]. Today the Intellectual Property Office of Singapore (IPOS) said it would speed up the patent granting process for fintechs in the country.

Fintech 337

Fintech Study Operations Online 337

Perficient

JULY 26, 2021

Product-centric models that have been built to support carrier operations often result in a fragmented, difficult-to-navigate customer experience. With the rise of customer experience expectations, insurers must make the purchase, use, and other interactions faster and more personal through digital tools.

Customer Experience 294

Customer Experience Apple Google Study 294

Chris Skinner

MAY 31, 2017

These mobile network operators (MNOs) will upscale over time to offer full bank services. and Kapitalwise InsurTech with eCOIDA Hopefully that will develop into more interesting projects, with Yasaman concluding around some case studies of what they are doing in co-creation projects in Africa. billion today to 2.4

Case Study 344

Case Study Mobile Study New York 344

Perficient

JULY 28, 2020

Most are looking to: Make operational processes more efficient – and less siloed. In a commissioned study released earlier this year, Forrester Consulting found the average manufacturer experienced 114% ROI and benefits of $3.8 Some other benefits revealed in the study include: Improved data quality.

Report 332

Report Software Study Management 332

PYMNTS

JUNE 29, 2020

One week before, PYMNTS fielded our first in a series of more than 10 bi-weekly national studies of U.S. Over the course of these studies, we have studied more than 14,000 consumers and more than 1,500 Main Street SMBs. These studies serve as a timeline of sorts, documenting the impact of the pandemic on U.S.

Maine 275

Maine Report Study Seattle 275

PYMNTS

APRIL 10, 2020

The study is part of the larger Unlocking AI series by PYMNTS, examining how AI and other computational systems are being used to manage critical business functions, including payments, regulatory compliance, risk assessment and fraud protection.

Fraud 362

Fraud Payments System United States 362

Perficient

FEBRUARY 24, 2021

In 2016, Jon joined fan and light maker Big Ass Fans as its first chief operating officer. He personally responds to every Tweet, seeing such high engagement that Twitter profiled him in a company case study. He implemented a metric-driven management system that saw revenue rise 15 percent and profitability quadruple in his first year.

Branding 441

Branding Case Study Digital Strategies Strategy 441

PYMNTS

SEPTEMBER 27, 2020

Sezzle , the installments payments platform, will be working on buy now, pay later (BNPL) services with Target , a press release says, which will test how the popular payment trend works with the retail giant's operations.

Leadership 302

Leadership Millennials Retail Study 302

PYMNTS

NOVEMBER 18, 2020

Headquartered in Silicon Valley and founded in 2014 by Forzley and Aldo Carrascoso, chief operations officer and chief financial officer, Veem uses blockchain as a payment rail and simplifies the way SMBs process payments. . A recent study showed that 43 percent of invoices are affected by late payments.

Tools 272

Tools Payments Study blockchain 272

Perficient

DECEMBER 9, 2020

Forrester listed Perficient as a provider with a focus on experience and operations, able to build commerce experiences for enterprises and provide services that help build out these experiences around order management, inventory management, and payment gateways. Perficient Excels as a Commerce Provider.

Report 572

Report Industry Strategy Branding 572

PYMNTS

AUGUST 14, 2020

These requirements can inspire companies to switch from manual operations to digital ones that utilize cloud systems that employees can access anywhere. These types of technology-based supports are in demand in AP departments: A 2019 study of 1,000 U.S.

Study 265

Study Tools Survey Payments 265

Perficient

DECEMBER 21, 2020

Does the organization have the processes and operating model in place to support this new revenue model? With data being such a vital part of successful businesses, it’s alarming that a recent study found data quality to be severely lacking. Business drivers: How is the business going to make use of what is built?

Strategy 322

Strategy Data Guidelines System 322

PYMNTS

SEPTEMBER 18, 2020

To that end, joint research between PYMNTS and Visa , in a study titled Marketplaces as Retail’s New Front Door , found that 60 percent of surveyed businesses that are not currently using online marketplaces would like to do so. The Increasingly Digital SMB .

Online 354

Online Survey Maine Study 354

Perficient

SEPTEMBER 25, 2020

Ecommerce has revolutionized the way businesses in every industry operate and provides endless possibilities to expand sales channels, grow revenue, and elevate the customer experience. Intelligent Fulfillment Boosts Customer Service And Return On Inventory Investment.

Customer Experience 238

Customer Experience Study System Management 238

PYMNTS

DECEMBER 30, 2020

Studies have also indicated that these new users expect to keep these habits even after the pandemic ends, forcing banks to rethink their approaches to customer relationships for the foreseeable future. In-branch operations will also likely need to be adjusted to account for the new post-pandemic paradigm. .

Digital Banking 240

Digital Banking Study Examples Meeting 240

Perficient

APRIL 14, 2022

With the rise in vaccination rates and a hopeful return to a “new normal,” it won’t be possible to put the genie back in the bottle and return to legacy operations. A broad study indicates that 60% of global customers are willing to share data in return for perceived value from their insurance carrier. Understanding Our People .

Strategy 332

Strategy Tools Industry Data 332

PYMNTS

DECEMBER 7, 2020

Most are encouraging employees to work from home while also moving their back-office operations online, and payments operations are no exception. Businesses are doing more than encouraging their employees to continue working remotely, however. For more on these and other news items from this space, download this month’s playbook.

Management 268

Management Cards Company Innovation 268

PYMNTS

DECEMBER 31, 2020

“Almost overnight, many [banks] had to stand up systems and set up processes that would allow them to service small business PPP loans, their digital solutions were pushed to the brink and they had to learn how to operate almost 100 percent remote,” Douglas Brown, senior vice president and general manager NCR Corporation, told PYMNTS.

ATM 307

ATM Massachusetts Study Operations 307

Perficient

MAY 19, 2021

Case Study. Adaptable agents who are provided with ongoing enhancement training to maintain performance edge. Messaging and scripting geared towards customers who express interest in support and relief. Reengineered processes based on best practices and innovation. Customer retention was suffering, and it was incurring unnecessary losses.

Technology 340

Technology Case Study Customer Experience Training 340

Perficient

NOVEMBER 21, 2024

The feasibility study and implementation plan should be signed off at the board level and submitted to the HKMA by March 31, 2025.

Regulation 221

Regulation Guidelines Study System 221

PYMNTS

NOVEMBER 9, 2020

These are among the key findings that have emerged from the Global Digital Shopping Index , an extensive PYMNTS study examining how consumers are using digital technology to augment and even replace traditional shopping experiences as well as how merchants are adapting to these shifts. The report focuses on the U.S. About The Report.

Study 217

Study Data United States Mobile 217

Perficient

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. These scenarios include enterprise transformation, customer experience (CX) transformation, data and analytics transformation, and infrastructure and operational transformation.

Digital Strategies 419

Digital Strategies Strategy Report Customer Experience 419

Perficient

MAY 31, 2023

Open source is not restricted by licensing agreements, and the user behind open-source software is not forbidden to change, edit, study, or redistribute manipulated versions of it. The freedom to study how the program works and change it so it does your computing as you wish.

Software 251

Software Study User Experience Innovation 251