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OCTOBER 7, 2020

The short answer is yes, businesses can easily build bots using robotic process automation (RPA) tools. This shift becomes more prevalent as RPA leaders introduce the Attended bot operating model. Most RPA tools now have the capability to minimize the complexity of building a bot process. As always, the devil is in the details.

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Bank Innovation

JUNE 6, 2019

Guaranty Bank and Trust is using new technology to make it easier for potential new customers to switch bank accounts as it expands its branch network. The digital tool, called ClickSwitch, helps Guaranty encourage […].

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OCTOBER 19, 2020

Google Cloud is aiming to innovate the mortgage industry with its new artificial intelligence (AI) tool called Lending DocAI. In this industry, borrowers and lenders have high expectations; they want a mortgage document processing solution catered to improving operational efficiency, while ensuring speed and data accuracy. “In

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FEBRUARY 18, 2021

As we noted in the last blog, the tools Power Platform includes can be crucial to enabling your makers, with Power Apps and Power Automate enabling them to not just build applications, but also to automate time-consuming processes and improve business operations. Provide operational support through automation.

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OCTOBER 13, 2020

For these reasons companies and vendors have come to take more of a software centric approach to creating CX solutions from traditional tools such as contact center and customer relationship management (CRM) software, layering in multiple channels to capture the entire customer journey. In effect, if the contact center was 1.0 – CX is 2.0.

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OCTOBER 15, 2024

Tools of the Data Governance Trade Let’s talk about the cavalry—the tools that keep all this data governance stuff from turning into a full-blown nightmare. Financial services companies like AXA and ABN AMRO rely on these tools to handle everything from compliance workflows to data lineage mapping.

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APRIL 24, 2020

Some have added support for in-branch digital technologies such as video banking screens and upgraded ATMs to minimize in-person contact while making sure customers’ needs are met, for example. Shifting In-Branch Operations. Digital Technologies Under COVID-19. British FI Nationwide U.K. British FI Nationwide U.K.

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NOVEMBER 11, 2020

Here are 8 trends we’re currently tracking into 2021: TREND 1: The evolution of healthcare will be characterized by a reengineering of clinical care and operations around digital health and pervasive real-time use of data and advanced analytics.? Expect expansions of asynchronous virtual care leveraging integrated wearable technologies.

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FEBRUARY 17, 2021

This blog analyzes how technology and the right team can improve your sales enablement program. For a sales enablement program to be successful at its launch and continue to be effective over time, it has to have the right mix of technology tools, and cross-functional teams. Sales Enablement Technology.

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APRIL 14, 2022

The connection between technology and consumers in the insurance industry has never been more relevant. Although the insurance industry was already facing rising competition and customer expectations, the global pandemic forced our industry to take legacy processes and technologies, and transition to “digital” seemingly overnight. .

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NOVEMBER 3, 2020

It takes CLEAR’s main identity verification service and attaches a person’s health information to their profile such that it could be used as a COVID-19 prevention tool. Now, CLEAR's touchless technology is able to connect identity to health insights to help people feel confident walking back into the office.".

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SEPTEMBER 28, 2020

We believe that there tends to be a gap in strategy when a business strategy meets the operational elements. In other words, how to create your plan by making critical decisions from a business and technology standpoint. Decide: Make operations and technology decisions that align with your defined customer experience and plan.

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SEPTEMBER 22, 2020

Azure Mixed Reality services includes object anchors, new Azure Kinect SDK for partners including Time of Flight depth technology. New D365 Supply chain management tool with real-time inventory, voice channel and project operations. Power Platform low code and professional developer integration with Github and Azure.

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AUGUST 4, 2024

In today’s rapidly evolving digital landscape, financial services organizations are increasingly relying on cutting-edge technologies to stay competitive and deliver exceptional services to their clients. This connectivity enhances interoperability, allowing for streamlined operations and improved data flow across various platforms.

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JANUARY 26, 2021

Looking ahead at 2021, positive signs are on the horizon for the industry despite strains on CU operations due to the pandemic. Los Angeles-based immigrant-focused technology solution provider Welcome Technologies has announced that it has selected PSCU to provide processing and support services for its first credit card offering.

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JANUARY 20, 2021

DevOps is a set of practices dedicated to building, delivering, and operating rapidly-evolving systems in close alignment with business objectives. To achieve this, you need to define a framework for your organization which are tools/technology agnostic and build governance around the framework . Here is my view on the DevOps .

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SEPTEMBER 24, 2020

This month’s Deep Dive explores the challenges that remittance service providers face when seeking to stay compliant, the impact this has on the availability of cross-border money transfer services and regulatory technology strategies to help reduce this friction. . Correspondent Banking . The Cost of Compliance .

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NOVEMBER 20, 2020

Synthetic content – imagery and video created using graphic arts tools and software – is a valuable tool in the race to personalize. Your target customers may include consumers, farming operations of various sizes, construction companies, and other fleet operators, each with a unique and specific use case in mind for your product.

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MARCH 12, 2021

When you understand the cost of conducting business with your channel, you have the opportunity to not only fund the investment of creating a portal but also align the necessary capabilities and technology that will support your efforts to reach your goals. Having the Right Processes, Tools, and Resources.

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DECEMBER 14, 2020

Every organization manages data internally that provides support in running the operations, as well as to provide enriched content to an external audience such as buyers or distributors. Finding the right tools to utilize for data analysis can be tricky and hard to understand, but resources like these can help you along the way.

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FEBRUARY 16, 2021

Over half of our OM clients leverage SAP for their ERP and financials as their back-end, but augment OM capabilities with another technology to stay ahead of the competition and handle the complex business models that come with an omnichannel environment. How We Can Help.

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JANUARY 19, 2021

A CI/CD pipeline is the backbone of the modern DevOps environment, as it bridges the gap between development and operations teams by automating the building, testing, and deployment of applications. To automate the above process, start with an automation tool, such as Azure DevOps.

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JANUARY 11, 2021

The brands that can operate with speed and agility win in this environment. Legacy , bloated technology stacks can slow down even the best mobile product s. Code analysis and performance monitoring tools can also increase code quality and increase development time. Mobile t ech debt needs to be managed and addressed.

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Bank Innovation

APRIL 6, 2020

We are ensuring [employees] continue to operate at the highest standards with the proper technological tools and access so they […].

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JUNE 25, 2020

As accounts payable (AP) and accounts receivable (AR) operations continue to converge for many organizations, buyers and suppliers are increasingly acknowledging the value of using each other’s technology platforms to promote stronger B2B relationships. Peasy Explores The Early Payment Incentive. MineralTree Pairs For Global AP.

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JULY 2, 2024

Navigating the complexities of cloud technology requires an exceptional partner. Additionally, our global managed services group has created comprehensive accelerators such as the App Modernization IQ , Cloud FinOps IQ , and Green Impact IQ , serving as effective tools for guiding clients in cloud operations strategies.

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FEBRUARY 10, 2021

Sales enablement is a strategic approach to align sales, marketing, and operations around the common goal of equipping salespeople with the right resources, tools, and processes to sell effectively and support clients. Sales enablement technology can help companies reinforce and drive processes around their sales enablement strategies.

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OCTOBER 20, 2020

Having the most updated platform and technology stack possible is extremely important to take on holiday traffic. Your business’s technology infrastructure will need to be scalable to measure the surge of holiday sales, such as Black Friday where orders and online traffic will peak. Implementing Tools to Keep Users Updated.

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JULY 1, 2020

Or that, on average, 15 percent of an FI’s annual operating costs go toward maintaining core banking systems that are outmoded? Many of these legacy banks are also planning to integrate AI [artificial intelligence] tools, but their reliance on outdated infrastructure could be hindering their cloud migration plans.

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JANUARY 26, 2021

The financial institution (FI) revealed last week that it is working with Volante Technologies to accelerate its ISO 20022 adoption, leaving Citi to become Volante’s first banking customer to take a unified approach to its global migration to the messaging standard. Temenos Targets Banks With Digital Transformation Tools.

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AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. These scenarios include enterprise transformation, customer experience (CX) transformation, data and analytics transformation, and infrastructure and operational transformation.

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MAY 5, 2022

Two-plus years later, banks and credit unions continue to feel the pressure to transform their credit and lending operations. Featured categories list companies that provide technology lending solutions and related services to financial institutions and other tech buyers. And for good.

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FEBRUARY 17, 2021

With Kubernetes embedded in the vSphere control plane and integrated into operations via vCenter UI, developers can leverage existing infrastructure and familiar tools while capturing the benefits of the leading container orchestration platform. Working closely with the Application Team to containerize existing applications.

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JANUARY 13, 2021

The good thing is, despite all of those negatively impacted to the point of failure, the businesses that have embraced digitization and new technology are actually more optimistic because they believe their client base has expanded. and around the world.

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JANUARY 21, 2025

The insurance industry in 2025 is at a pivotal point, with key digital insurance trends leading the charge in transforming how carriers operate and interact with customers. Carriers must innovate, adapt to these changes, and leverage new technologies to maintain a competitive edge.

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MAY 28, 2020

While it’s true that 5G has the potential to profoundly change the banking industry and be a more significant transformation for mobile technology than earlier generations, it’s also true that potential use cases, from connected payments to augmented reality, are unlikely to take place immediately. Dust Off Those Old App Ideas.

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