Perficient

JANUARY 21, 2025

The insurance industry in 2025 is at a pivotal point, with key digital insurance trends leading the charge in transforming how carriers operate and interact with customers. Carriers must innovate, adapt to these changes, and leverage new technologies to maintain a competitive edge.

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Trends Customer Experience social media Innovation 221

Perficient

FEBRUARY 27, 2024

This blog was co-authored by Perficient’s Insurance Principal and expert: Brian Bell As we step into 2024, the insurance industry faces significant transformations driven by technological advancements and evolving customer expectations. Leveraging cloud technology for streamlined operations and enhanced scalability.

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Trends Industry Operations Customer Experience 221

Perficient

FEBRUARY 29, 2024

Driven by technological advancements, regulatory changes, and shifting consumer preferences, the banking industry must evolve and respond accordingly. As institutions adapt, Perficient’s Chief Strategist of financial services and expert, Scott Albahary, has identified six key trends to shape the banking landscape in the year ahead.

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Trends Industry Analytics Compliance 221

Perficient

JULY 11, 2022

Since Square purchased Afterpay, customers can get an Afterpay card to use with participating retailers that operate with Square, which lets customers use Afterpay for in-store purchases. Afterpay is offered at thousands of merchants – notable names include Nordstrom, Bed, Bath & Beyond, and Nike.

Fintech 474

Fintech Trends Apple South Dakota 474

PYMNTS

JANUARY 27, 2021

26) compiling and analyzing data elicited from 6,000 restaurant operators and 1,000 adult consumers. The report looks at sales expectations for the coming year, operational changes in the industry, consumer behavior, menu trends, employment statistics and more.

Industry 264

Industry Report Technology National 264

Abrigo

MAY 20, 2022

Fraud on Alert for 2022 A review of SAR data , government agenc y releases, a nd fraud findings found these f raud c oncerns and trends to wat ch in 2022. Takeaway 1 An Abrigo review of SAR data, government agency releases, and fraud findings revealed fraud trends to watch for. But as one trend declines, new fraud schemes may arise.

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Trends Fraud Training Survey 195

PYMNTS

JANUARY 1, 2021

This tracker brought NCR Corporation together with Avidia Bank and was notable for the stat that showed that one-third of bank customers said they would visit physical branches more often if they could compete with the ease of mobile banking, and banks are deploying or workshopping a number of technologies to make this convenience a reality.

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Trends Video Retail Payments 259

Abrigo

DECEMBER 27, 2022

Fraud trends for financial institutions to watch for in 2023 Financial institutions should not expect a slowdown of any of 2022’s fraud trends. Be on the lookout in 2023 for the following trends identified by the FBI. Past and future trends. Familiar fraud trends. Consumer fraud trends. DOWNLOAD .

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Trends Fraud cryptocurrency Software 195

South State Correspondent

MAY 9, 2022

The most significant problem with bank innovation is that bankers see or hear about a sexy piece of technology at a conference or at another bank and then acquire it. The new piece of technology ends up solving a known problem but, in the process, creates more problems, and risks, than it solves.

Technology 195

Technology Customer Experience Data Training 195

Abrigo

JULY 27, 2023

Takeaway 1 Regtech uses new technologies such as AI and machine learning to streamline processes that keep organizations compliant. Regulatory technology, or regtech, can improve the efficiency and effectiveness of functions in many workplaces, and banks and credit unions are no exception.

Technology 195

Technology Fraud Compliance Regulation 195

Abrigo

JULY 27, 2023

Takeaway 1 Regtech uses new technologies such as AI and machine learning to streamline processes that keep organizations compliant. Regulatory technology, or regtech, can improve the efficiency and effectiveness of functions in many workplaces, and banks and credit unions are no exception.

Technology 195

Technology Fraud Compliance Regulation 195

Perficient

APRIL 14, 2022

The connection between technology and consumers in the insurance industry has never been more relevant. Although the insurance industry was already facing rising competition and customer expectations, the global pandemic forced our industry to take legacy processes and technologies, and transition to “digital” seemingly overnight. .

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Strategy Tools Industry Data 332

PYMNTS

MAY 19, 2020

Voice assistant technology already had an audience even before the coronavirus outbreak gave it a big boost, as it has now radically reshaped consumer habits and preferences on a global scale. Other common uses included making phone calls, managing schedules and running a person’s smart home technology. into digital channels.

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Technology Millennials Retail Report 205

PYMNTS

DECEMBER 4, 2020

What that means for Walgreens and other mega-retailers like Walmart and Amazon (which are already using similar double-dipping technology) is that when a customer is browsing in-store or on a website, a soft drink company could present them with an on-the-spot ad that would presumably lead to increased purchases.

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Retail Trends Branding Groups 216

PYMNTS

SEPTEMBER 24, 2020

In an interview with Karen Webster, John Rainey , chief financial officer and executive vice president of global customer operations at PayPal , noted that CFOs (including himself) have learned to pivot, too, with ground-level, tech-driven insights that move well beyond simply tracking money flows.

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Analytics Examples Trends Operations 293

Bank Innovation

JUNE 12, 2017

As the year saw changes in financial regulation, startup culture, and trends in venture capital, innovation moved forward: blockchain labs were made, funding was fought for, mobile payment systems were integrated, and the limits of artificial […].

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Innovation blockchain Trends Capital 399

Perficient

JUNE 25, 2020

The trends identified align exactly with what we’ve been seeing the marketplace, and we’ll highlight a few here. Companies need to choose partners and technologies that can adapt across any channel. There are huge benefits to the business when technology, people and process align around a strategy that is well-crafted.

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Study Strategy Trends Technology 322

Perficient

FEBRUARY 28, 2024

With new risks, shifting market dynamics, and the unstoppable march of technology, the insurance industry finds itself at a crossroads. AI brings significant value to insurance practices in key areas: Process Automation: AI streamlines tasks like claims processing and underwriting, reducing operational costs and enhancing efficiency.

Innovation 251

Innovation Regional Strategy Trends 251

PYMNTS

DECEMBER 18, 2020

This revenue free fall could result in 100,000 restaurants nationwide closing either temporarily or permanently, with 40 percent of all restaurant operators unsure whether they can survive six months into the future. Social distancing guidelines, stay-at-home orders and mandated dining room closures around the U.S. The Fraud Threats Of 2020.

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Fraud Trends Security social media 229

PYMNTS

JULY 1, 2020

Or that, on average, 15 percent of an FI’s annual operating costs go toward maintaining core banking systems that are outmoded? AI is poised to make a profound impact on the banking sector,” Ariff Kassam , chief technology officer at NuoDB, told PYMNTS. It’s true, but not for long.

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System Digital Banking Tools User Experience 268

Perficient

AUGUST 20, 2020

The advent of COVID-19 has only accelerated that trend, as people spend more and more time online. Liberator Medical continues to operate as a separate entity, and Bard has indicated its intention to distribute additional products through its channel. One excellent free tool is Google Trends used for the illustrations above.

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Google Examples Trends Tools 452

PYMNTS

DECEMBER 16, 2020

The December Mobile Order-Ahead Tracker ® explores the latest digital ordering developments, including how restaurants can apply the lessons they have learned in 2020 to the post-pandemic world, the tools and technologies used to fight fraud, and fraudsters’ latest schemes to make off with customers’ cash, rewards points and valuable personal data.

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Fraud social media Mobile Trends 310

Independent Banker

DECEMBER 31, 2022

“We’ve got capital market resets that are potentially happening, technology advancements and continued heightened digital expectations. Top trends in payments. As 2023 kicks off, community banks can respond to today’s payments landscape by addressing five key trends. Adopt faster payments. Chris Doyle, Texas First Bank.

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Trends Payments Community Bank Texas 140

PYMNTS

NOVEMBER 5, 2020

A Walmart spokesperson characterized the robotic shelf-stocking experiment as a good learning experience about how technology can interact with and help its employees do their jobs better and easier. A trend that will undoubtedly continue to march down a path of experimental progress that is sure to be filled with trial and error.

Retail 272

Retail Trends Technology Operations 272

Perficient

OCTOBER 29, 2024

Each year, it continues to improve, offering more relevant content, valuable industry connections, and opportunities to delve into emerging technologies. The Road Ahead: Transformative Trends As I reflect on ITC and my experience, it is evident the progression of the industry is remarkable.

Industry 473

Industry Customer Experience Strategy New York 473

Bank Innovation

DECEMBER 27, 2016

No, really, just look at this list of most trending Twitter topics of the year (spoiler: elections, Brexit and PokemonGo all made the list). 2016 has been a year of many things. But the memories are still fresh of, possibly, the most meaningful event in the fintech world: the Comptroller Read More.

Innovation 353

Innovation Trends Fintech Operations 353

Abrigo

FEBRUARY 6, 2024

WATCH Takeaway 1 Check fraud prevention is critical, especially as this costly fraud typology continues to trend upward in financial institutions. Banks and credit unions should seek out software that uses the best technology available to detect suspicious activity and can be customized for the most efficient check fraud prevention possible.

Fraud 221

Fraud Training Trends Regional 221

Perficient

NOVEMBER 20, 2020

The ability to reuse and manipulate a single graphic to fit many situations enables marketing teams to increase their content output exponentially, providing the assets required to both achieve effective personalization at scale and react quickly to evolving market trends and campaign needs. For example, let’s say you sell pickup trucks.

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Video Tools Digital Strategies Marketing 322

PYMNTS

JANUARY 27, 2020

Retail keeps embracing numerous new technologies, and biometrics is not only one of them, but an area of recent growth and development, including via some of the biggest names in commerce. Take Amazon, which continues to expand its brick-and-mortar retail footprint, and the technology underlying those stores. Larger Trends.

Retail 264

Retail New York Dallas Trends 264

PYMNTS

DECEMBER 23, 2020

It’s been a wild ride in 2020, and something of a strange one for 5G, which was the subject of an early conspiracy that blamed the technology for the global COVID-19 outbreak. In fact, Cellwize Chief Operating Officer Dan Weil told PYMNTS that even COVID-19 itself didn’t do much to slow down 5G.

Technology 277

Technology Operations United States Industry 277

Perficient

JANUARY 13, 2021

B2B marketplaces are an emerging popular trend for seamless, digital purchasing experiences, and Perficient is excited to continue to share thought leadership and perspective as they gain traction in the market. B2B Marketplaces Are the Next Step in Commerce.

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Report Leadership Branding Strategy 495

Perficient

NOVEMBER 30, 2020

To become more data-driven and personalize customer interactions, you need to address three key data management trends: volume, ubiquity, and user demands. Today, almost every employee in financial services is a data analytics user who needs the speed and information equivalent to what they experience with personal consumer technology.

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Management Data Analytics Course 309

PYMNTS

JANUARY 26, 2021

Looking ahead at 2021, positive signs are on the horizon for the industry despite strains on CU operations due to the pandemic. Los Angeles-based immigrant-focused technology solution provider Welcome Technologies has announced that it has selected PSCU to provide processing and support services for its first credit card offering.

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Tools Los Angeles New Jersey Trends 276

Independent Banker

OCTOBER 31, 2022

“A few years ago, it was a fairly straightforward business, but today, technology and innovation, increasing competition, regulatory complexity, embedded finance, consolidation and evolving customer expectations are placing immense pressure on traditional business models,” the report said. Reaching customers. Versluys says. “We

Banking Trends 151

Banking Trends Retail Trends Community Bank 151

Perficient

OCTOBER 30, 2024

As part of the regulatory process, FinCEN may consider how financial institutions are currently using innovative approaches to compliance such as machine learning and AI, and the potential benefits and risks of specifying standards for those technologies.

Regulation 221

Regulation FDIC Compliance Innovation 221

PYMNTS

JANUARY 21, 2020

These are still early days but trends are coming together — and expectations are rising, thanks not only the evolution of AR and VR technology, but the coming deployments of 5G mobile network ecosystems. Larger Trends. PYMNTS research helps illustrate some of those recent developments.

Retail 210

Retail Trends Washington Technology 210

PYMNTS

JUNE 24, 2020

The pandemic has only exacerbated these trends: More than 41 percent of lower-income U.S. In the inaugural edition of the Next-Gen Payroll Tracker® , a partnership with ADP® , PYMNTS examines these trends and technologies and the role they can play in improving workers’ financial security and sense of wellbeing.

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Meeting Trends Cards Innovation 236