PYMNTS

DECEMBER 10, 2020

This month’s Deep Dive examines how mobile and contactless payment options are poised to reshape the corporate payments ecosystem as well as how virtual cards can help businesses adapt their operations to the digital-first payments ecosystem that has emerged. . Reshaping Business Payments . Much of the U.S.

Operations 192

Operations Payments Cards Mobile 192

Perficient

JANUARY 25, 2023

2023 has commenced, and rates are climbing, inflation is bubbling, and banking customers are continuing to demand hyper-personalized products and experiences from their institutions. Banks are focused on efficiency initiatives to optimize their operations and lower costs. User experience.

Banking Trends 474

Banking Trends Trends United States FDIC 474

Perficient

FEBRUARY 19, 2021

Stemming from a rising need for everyday efficiency and speed, we are in constant search for the next new technology that will make our lives easier. Outlined in four main categories, these principles state that accessible technology must be made perceivable (P), operable (O), understandable (U), and robust (R).

User Experience 352

User Experience UX Guidelines Maine 352

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth. Canadian to the core.

User Experience 100

User Experience Digital Banking Customer Experience System 100

ZootBlog

OCTOBER 11, 2016

This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. That is a staggering statistic clearly pointing to a poor user experience. A streamlined user experience that eliminates typing and scrolling is essential.

User Experience 60

User Experience Mobile Data Las Vegas 60

Perficient

APRIL 4, 2022

Personalization is but one key element of this, enabled by technology and implemented using design thinking. Leveraging technology in a personalized user experience is a critical way we will make this come true. We also help them achieve enterprise-wide operational excellence.?

Mobile 294

Mobile Survey User Experience Analytics 294

Bank Innovation

OCTOBER 11, 2019

A company that operates quietly in the background of popular financial apps and platforms is taking steps to become more visible.

Marketing Strategies 210

Marketing Strategies Strategy User Experience Marketing 210

Bobsguide

JULY 20, 2018

Without doubt, banks have come to the realization that a technology-driven strategy is essential for operational efficiency. Most of the industry’s giants went digital long ago in terms of the user experience with apps and portals. That’s crucial for their UX – in terms of how.

Technology 83

Technology UX User Experience Strategy 83

Insights on Business

JULY 17, 2019

In the current complex regulatory environment (see Figure 1), and with growing costs associated with reporting, Know Your Customer (KYC), sanctions and the like, it is important to have effective and user-friendly governance, risk and compliance (GRC) tools that staff will readily adopt and use.

User Experience 79

User Experience Tools Survey Risk Management 79

South State Correspondent

OCTOBER 9, 2024

People do not know what they don’t know, and you end up with different vendor choices, underutilized technology, various customer experiences, and incongruent end-to-end processes. While this group can leverage technology, the bread and butter of this effort are normally around process improvement throughout the organization.

Strategy 195

Strategy Resources Customer Experience Groups 195

Bank Innovation

NOVEMBER 15, 2019

A company that operates quietly in the background of popular financial apps and platforms is taking steps to become more visible.

Tools 170

Tools User Experience Cards Fintech 170

Perficient

JULY 12, 2022

From these key values, customer journeys and the experiences they deliver bring these brand values to life for the consumer. With an increasing comfort with digital technology within financial services, firms must challenge traditional operating models and leverage digital tools to create an authentic relationship and earn (and retain) trust.

Industry 294

Industry Branding Customer Experience Marketing Automation 294

Insights on Business

NOVEMBER 12, 2018

Reading the paper, you will see how new artificial intelligence (AI) capabilities, enhanced user experience (UXD), and data-driven analytics informed by regulatory expertise are enabling businesses around the world to redefine governance, risk and compliance across the organization. Empowering the first line of defense.

Compliance 107

Compliance Technology User Experience Analytics 107

Perficient

OCTOBER 26, 2020

The Forrester Wave examines implementation service providers for their work with DPA technologies and analyzes each vendor in three categories: Current Offering. In order to be included in The Forrester Wave , vendors, including Perficient, had to have: A dedicated DPA practice and technology partnerships with vendors in Forrester’s DPA Wave.

Report 294

Report Strategy US User Experience 294

PYMNTS

JANUARY 21, 2021

In an interview with PYMNTS, Avi Cohen , co-founder and CEO of FinTech company The Floor , said boosting digital offerings and bringing new ones to market demands quick decision making as banks seek to improve user experience and user engagement. Cohen asked. It’s unthinkable.”.

Management 303

Management User Experience Innovation Fintech 303

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Currently, Dock has 250 clients that use FICO technologies to fight fraud.

Fraud 52

Fraud Technology social media Innovation 52

Bank Innovation

APRIL 8, 2019

When it comes to customer experience in banking, sights and sounds matter most. Natural-language-processing technology and design and digital user experience, known as UX, were seen as the top ways to drive improved customer experience, according to a recent poll by Bank Innovation.

Customer Experience 186

Customer Experience UX User Experience Innovation 186

PYMNTS

FEBRUARY 24, 2020

“As a leader in payments technology, Mastercard is to grow its workforce with notable investments in its artificial intelligence, cyber security, blockchain, user experience teams, and more. Mastercard first opened Ireland operations in 2008, with only 36 people on staff at the location. Right now, it has more than 650.

Cyber Security 159

Cyber Security User Experience Technology blockchain 159

Perficient

MAY 31, 2023

Open-source codes are published publicly for all who wish to study and manipulate them, whereas proprietary software keeps users more restricted, inside hard, iron-clad lines. Open source empowers the user over the program and encourages the utmost technological collaboration and education.

Software 251

Software Study User Experience Innovation 251

PYMNTS

MARCH 3, 2020

As part of a broader effort to bring the newest innovations to its operations, the National Bank of Fujairah PJSC (NBF) has teamed with blockchain firm Ripple to enable cross-border payments via the RippleNet platform. The technology allows the bank to tap into Ripple ’s cross-border network and improve its user experience.

Payments 250

Payments blockchain User Experience National 250

PYMNTS

NOVEMBER 16, 2020

16) to continue helping modernize cloud operations, according to a press release. In addition, there are also new tools to integrate with SAP technology, helping to do away with manual processes and boosting confidence in data integrity and completeness, the release stated.

Analysis 188

Analysis User Experience Risk Management Operations 188

PYMNTS

NOVEMBER 20, 2019

The bank also said it is working with HighRadius, which is a part of its Citi Ventures portfolio, to integrate HighRadius electronic invoicing technology. Earlier this year Citi said it would be preparing for an uptick in corporate banking operations despite concerns about an economic slowdown.

User Experience 208

User Experience Operations Meeting Technology 208

PYMNTS

JULY 1, 2020

Or that, on average, 15 percent of an FI’s annual operating costs go toward maintaining core banking systems that are outmoded? AI is poised to make a profound impact on the banking sector,” Ariff Kassam , chief technology officer at NuoDB, told PYMNTS. It’s true, but not for long.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

DECEMBER 14, 2020

After the transaction is completed, Flourish will continue to serve RIAs and operate as an independent entity from MassMutual's existing insurance and wealth management business, according to the release. The deal is expected to close during the first quarter of 2021, the release stated.

Massachusetts 229

Massachusetts Fintech Survey User Experience 229

Insights on Business

JUNE 4, 2019

Digital technology has no doubt, over the last decade, revolutionized and completely transformed customer behavior as well as redefined how businesses interact with their customers. Technological advancements have impacted almost every profession and it hasn’t left the sales world behind.

Technology 105

Technology social media Management Groups 105

PYMNTS

JUNE 15, 2020

Banco Rendimento has signed onto the RippleNet Cloud platform, making it the first bank to completely use Ripple ‘s technology in the cloud, according to an announcement. The infrastructure lets the bank harness the cross-border network of Ripple and bolster its user experience.

User Experience 247

User Experience National blockchain US 247

Perficient

SEPTEMBER 15, 2020

Consumers expect technology to work intuitively, regardless of its underlying complexity. And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Consumerism has reached critical mass in healthcare.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

MAY 27, 2020

Among the numerous ways small businesses have been affected by the global pandemic, the sudden race to launch online operations has been among the most profound — and may ultimately be among the most long-lasting changes to the SMB community. The User Experience Focus. ” A Digitization Strategy. .” ”

Online 179

Online Payments User Experience How To 179

PYMNTS

OCTOBER 8, 2020

Manheim Logistics will use its Ready Logistics and Central Dispatch brands with DHL's logistics engineering expertise and advanced technology, including advanced routing, to help customers speed up processes, according to the release. And there will be a new integrated user experience portal for use by shipping and operations workers.

Management 184

Management Detroit User Experience Resources 184

FICO

MARCH 6, 2020

In 2014, I joined Tonbeller as Head of Sales & Channel Operations and became Management Board member shortly thereafter. In our experience these technologies can increase the number of SARs by 20% while at the same time producing efficiency gains of 30% in alert investigation and case management. What solutions do you have?

Compliance 81

Compliance Technology Fraud Analytics 81

Bobsguide

APRIL 22, 2022

The annual WealthTech100 list recognises the top technology companies that have had the most significant impact on the global asset management, wealth management and financial advice sectors, and which can be classified as world leaders in innovation.

Innovation 147

Innovation Company Management User Experience 147

Abrigo

JUNE 4, 2024

Navigating credit quality, compliance, and technology integration The ThinkBIG conference hosted by Abrigo fosters networking and professional development for bankers. Compliance, technology integration, and attracting younger customers were among the panel’s chief concerns.

Compliance 221

Compliance Community Bank Community Conference 221

PYMNTS

MARCH 13, 2020

The CEO and head of technology for Mercury TFS will still lead the firm. The software aims to bolster service quality, improve the user experience and cut response times. At the time, it was noted that Ebury has operations in 19 nations and would grow in Asia as well as Latin America with the investment of Santander.

Software 247

Software User Experience America National 247

PYMNTS

MARCH 5, 2019

The NFC Forum , the standards and advocacy association for Near-Field Communication (NFC) technology, released its NFC Money Transfer Candidate Specification (NMT) on Tuesday (March 5), giving payment service providers and consumers the chance to use available NFC payment solutions as an alternative to QR codes.

User Experience 139

User Experience Groups Security Payments 139

PYMNTS

NOVEMBER 19, 2020

This shift has prompted many eateries to rely on emerging tools like artificial intelligence (AI) to better manage various aspects of their operations as consumers transact remotely. The technology is also credited with helping them meet diners’ demands for seamless purchasing experiences as well as enabling them to battle fraud. .

Boston 200

Boston Fraud Meeting Mobile 200

Cisco

FEBRUARY 10, 2022

The question that I get asked most often by financial services CXO’s is “how do we move beyond just ‘supporting’ Hybrid Work to ‘powering’ Hybrid Work with the right technology stack so that we can address the challenges of attracting and engaging an evolving workforce and keep the organization moving forward in an agile and sustainable way.”.

Security 141

Security Operations Guidelines Technology 141

PYMNTS

NOVEMBER 27, 2020

As B2B eCommerce accelerates its technological innovation, and as adoption grows, it continues to look toward the world of B2C to implement optimized end-user experiences – for both the buyer and the seller. It's all about "deep credit lines, more product flexibility and functionality, and a better user experience," he said.

Payments 261

Payments User Experience Innovation Cards 261