PYMNTS

AUGUST 23, 2019

Makeup marketplaces like NakedPoppy, for one, are using AI-enabled personalization tools to match their customers to the right products, simplifying the user experience. The app-based social commerce platforms are among several marketplaces struggling to protect users ag ainst opportunistic bad actors.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

JULY 1, 2020

Or that, on average, 15 percent of an FI’s annual operating costs go toward maintaining core banking systems that are outmoded? From global customer acquisition efforts to real-time personalization of the user experience to infrastructure technology management, the opportunities are endless.”. It’s true, but not for long.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth. “It’s

User Experience 100

User Experience Digital Banking Customer Experience System 100

PYMNTS

OCTOBER 6, 2020

According to an August study of digital banking by PYMNTS, banks are closing physical branches, reducing hours of operation and encouraging customers to use their websites or mobile apps to conduct transactions and reduce face-to-face interactions between customers and staff. On Monday (Oct. 5) NCR Corp.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

PYMNTS

FEBRUARY 24, 2020

“As a leader in payments technology, Mastercard is to grow its workforce with notable investments in its artificial intelligence, cyber security, blockchain, user experience teams, and more. Mastercard first opened Ireland operations in 2008, with only 36 people on staff at the location.

Cyber Security 159

Cyber Security User Experience Technology blockchain 159

PYMNTS

JULY 16, 2019

For other companies, GDPR is the main concern as they move to expand operations within Europe. For more on PSD2 and GDPR, visit the Tracker’s News & Trends. The company will address these allegations in Austrian court. Why ING Is Taking A Platform Approach To PSD2 and Open Banking. About the Tracker.

Strategy 188

Strategy social media Regulation Retail 188

PYMNTS

DECEMBER 15, 2020

In a statement, Fabrick Deputy CEO Marco Casartelli said, "Instant Payments is an integral part of the trend towards a cashless society and it is an important space for us to operate in.". Nets and Fabrick provided the infrastructure for instant clearing and settlement, as well as white labeled mobile apps.

Innovation 236

Innovation Data America Payments 236

PYMNTS

MARCH 20, 2020

Users who clicked the links would see their computers infected with viruses. Malware targeting computers running the Windows 7 operating system were especially hard-hit, rising 125 percent, according to the report. For more on these stories and other recent fraud decisioning headlines, read the Playbook’s News & Trends section.

Industry 225

Industry Fraud social media Security 225

PYMNTS

NOVEMBER 19, 2020

This shift has prompted many eateries to rely on emerging tools like artificial intelligence (AI) to better manage various aspects of their operations as consumers transact remotely. The technology is also credited with helping them meet diners’ demands for seamless purchasing experiences as well as enabling them to battle fraud. .

Boston 200

Boston Fraud Meeting Mobile 200

PYMNTS

MARCH 17, 2020

Luxury goods shoppers are notoriously finicky when it comes to customer experience, and many luxury labels have a less than stellar track record when it comes to online user experience, with fashion brands frequently sacrificing user-friendliness or functionality for style.

Branding 146

Branding User Experience Retail Trends 146

PYMNTS

DECEMBER 12, 2018

Financial institutions are in the midst of becoming more mobile, with many of those legacy operations opting to — or at least considering — working more closely with FinTech providers to upgrade services, retain customers and acquire new ones. The debut of 5G promises to add another tool that can aid such efforts. Digital Demand.

Fintech 211

Fintech Mobile Analysis Technology 211

PYMNTS

JANUARY 26, 2021

For small- to medium-sized businesses ( SMBs ), the demand to drive cost savings and keep workers safe is just as high as any large organization, but the technologies available to them aren’t always up-to-par, says Monaker Chief Operating Officer Tim Sikora. The Rise Of Alternative Lodging.

Marketing 208

Marketing Management User Experience Tools 208

PYMNTS

MARCH 4, 2020

And in that evolution, DeLuca explained, software has moved from systems that simply kept records or initiated transactions toward systems that deliver an enhanced, more engaging experience. FinTech firms like Bottomline have invested in user experience (UX), user interface (UI), usability and, of course, data management.

User Experience 203

User Experience Data Fintech System 203

Abrigo

AUGUST 13, 2024

Podcasts can be a productive and enjoyable way to pass commuting time or a fast way to catch up on industry trends or news while cooking dinner. It also examines how community banks are different from other types of financial institutions and provides strategies for optimal operations. Podcasts’ popularity is understandable.

Fraud 221

Fraud Community Community Bank Lending 221

PYMNTS

MARCH 6, 2020

Rather than approaching digitization as a ground-up overhaul of an entire institution’s infrastructure and operations, community banks should identify a “niche,” or an area in which they have been most successful as a business, to initiate a modernization project. The Right Foot.

Community Bank 173

Community Bank Community How To Lending 173

Abrigo

DECEMBER 22, 2023

As 2023 winds down, community banks and credit unions have worked hard to attract new customers and members and retain existing ones by streamlining processes and improving the end-user experience. Reduce operating cost while ensuring loan policy consistency. Here are Abrigo’s 10 top lending and credit risk blogs in 2023.

Lending 221

Lending Risk Management Community Management 221

Accenture: Banking

MARCH 20, 2017

Banks such as HDFC, HSBC, and others are already launching their corporate mobile solutions in areas including cash management, trade services, reconciliation, authentication and operational support. Key features include: Multichannel access, seamless user experience across web, mobile devices and offline channels.

Customer Experience 156

Customer Experience Payments User Experience Innovation 156

PYMNTS

SEPTEMBER 9, 2019

And those payments, at least in general, are following larger consumer trends when it comes to methods and technology. One of the ways that these websites are able to differentiate is through user experience. A key part of user experience is payment speeds. “The NFL stands to make $2.3 Digital Wallets.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

APRIL 2, 2018

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market.

blockchain 171

blockchain Lending User Experience Mobile 171

Accenture: Banking

MARCH 20, 2017

Banks such as HDFC, HSBC, and others are already launching their corporate mobile solutions in areas including cash management, trade services, reconciliation, authentication and operational support. Key features include: Multichannel access, seamless user experience across web, mobile devices and offline channels.

Customer Experience 153

Customer Experience Payments User Experience Innovation 153

PYMNTS

JUNE 29, 2017

For an inside look, we talked with payment processing firm Anovia Payments’ President and CEO Kevin Jones, who shared his thoughts on ISOs and how they’re being the trend in the payments industry. The most notable trend for Anovia is the definition of the ISO,” Jones said.

Payments 143

Payments Retail Branding User Experience 143

Bobsguide

JUNE 3, 2022

It is actually key in allowing financial institutions to deploy effective branch automation solutions and provide better customer experiences, enhance customer satisfaction, deliver functionalities faster and at lower cost, as the technology allows them to focus their energy on business functions.

Innovation 147

Innovation ATM Software Policies 147

PYMNTS

JULY 8, 2019

According to Convictional Co-Founder and Chief Operating Officer Chris Grouchy , this is the crux of the problem of a lack of eCommerce technology adoption. Buyers and suppliers both have their own needs for how they exchange purchase orders, invoices, payments and other data, while each also has their own desires for end-user experience.

Data 191

Data System Marketing Retail 191

PYMNTS

JUNE 4, 2019

Highspot’s platform combines machine learning and intuitive user experience to connect sales and marketing in order to deliver personal, relevant customer conversations. Yet research shows that 65 percent of content produced by marketing for use by sales is never utilized.

Capital 108

Capital Security Seattle User Experience 108

PYMNTS

SEPTEMBER 29, 2020

Middle Eastern consumers’ jump to online channels during the pandemic follows global commerce and banking trends, but Macadam explained that the region’s shift has been more dramatic than in other areas. Online Payments Drive Privacy Concerns. This is also a significant departure from the pre-pandemic payment normal, he stated.

Payments 172

Payments Online Regulation Retail 172

PYMNTS

JULY 30, 2019

While the company may be operating in a different market than the U.K., One of the biggest industry trends with global ramifications is open banking. Those opportunities are particularly impactful in an era of banking where customer service and end-user experiences are often the defining factor of whether a customer is loyal or not.

User Experience 122

User Experience America Analysis Industry 122

PYMNTS

NOVEMBER 19, 2019

Among the biggest debates is how to construct and operate the best card program possible – a decision that served as the foundation for a new PYMNTS interview with Jim Geeslin, head of strategy for Elan Financial Services , an agent credit card issuer. In fact, their slogan for the card is “Created by Apple, Not a Bank?.”

Cards 140

Cards Apple Data Innovation 140

PYMNTS

NOVEMBER 13, 2018

In a new PYMNTS interview, Ozgur Tohumcu, CEO of Tantalum , a provider of connected car technology, took Karen Webster on a long drive through this emerging ecosystem, and discussed what ongoing trends mean for the future. All you have to do in the whole user experience is to find parking through voice recognition,” he said.

Course 174

Course Software Technology User Experience 174

PYMNTS

JULY 1, 2020

It’s an effort designed to optimize the end-user experience and limit the need for cardholders to toggle from one platform to another to view all of their financial information. challenger bank Allica has launched operations with Profile Software infrastructure as its core platform, according to a press release.

Fintech 141

Fintech Strategy Fraud Data 141

Gonzobanker

APRIL 26, 2023

Payment hubs give financial institutions a singular view of all incoming and outgoing payments, which enables them to establish cross-functional operational resources and manage holistic payment risk. Consolidating payments into a single processing solution via a payment hub allows FIs to modernize their operations for consistency and scale.

Payments 144

Payments System Fraud Resources 144

PYMNTS

JANUARY 22, 2020

Stock content provider Shutterstock made disbursement innovations to satisfy its more than 1 million contributors, noted Vice President of Content Operations Paul Brennan in a recent interview with PYMNTS. Content creation is symbiotic — creatives need online platforms to disseminate their work and platforms need artists to operate.

Mobile 130

Mobile Online Tools User Experience 130

PYMNTS

JUNE 9, 2017

When it comes to expanding operations internationally, making payments to sellers and vendors is often an uphill battle for cross-border marketplaces. Companies need to partner with acquiring banks and a host of other vendors in the region, in addition to setting up a treasury operation for managing risk and keeping the business afloat.

User Experience 116

User Experience Payments Operations Strategy 116

PYMNTS

SEPTEMBER 5, 2018

Alipay, the mobile and online payment platform operated by Ant Financial Services , announced on Wednesday (Sept. “Alipay is dedicated to enhancing user experience and creating value for small and micro businesses through technology. The company said that nearly 7.35 million people came to Japan from China, marking 15.4

User Experience 100

User Experience Trends US Mobile 100

Abrigo

JUNE 4, 2024

"We are looking at everything from online account opening to our banking platform's user experience. Koch stressed the importance of using technology to enhance internal operations and service levels. Customer surveys help us understand what our clients need and how we can provide that personal touch through technology."

Compliance 221

Compliance Community Community Bank Conference 221

PYMNTS

JULY 10, 2018

Emailage , the online fraud prevention startup that uses email addresses to assess risk, is expanding its operations in the Canadian market. Startups are nimble and quick to react, and as they reach a critical mass, they see companies like Emailage as a crucial element to their experience. Emailage can serve various verticals.

Fraud 110

Fraud Fintech User Experience Strategy 110

PYMNTS

JUNE 27, 2017

So we also added a new focus: applying document and artificial intelligence/machine learning to develop enterprise-class solutions for identity verification in digital channels that meet the market need for a great user experience, risk mitigation and regulatory compliance. PYMNTS: Where do you look for innovative ideas, and why?

Innovation 145

Innovation System Mobile Trends 145

PYMNTS

MARCH 25, 2019

New Orleans is the site of one of the most significant and ongoing backlashes against the sharing economy, a global trend that probably won’t kill off Airbnb and other major players, but could create more hassles and pressures for some companies struggling to make it in this big, crowded market.

Los Angeles 135

Los Angeles Payments San Francisco Chicago 135