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What Quibi’s Flameout Teaches Us about Behavior Change

Perficient

Last week mobile TV platform Quibi announced plans to shut down operations, just seven months after a promising debut. Yet the platform’s self-imposed user experience shortcomings left the company exposed to new headwinds. Quibi needed to move users above the FBM action line. Why did it lose everything?

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US Inches Toward Open Banking With CFPB Notice

PYMNTS

With a focus on enhancing the end user experience for corporates, First Horizon aims to provide a more personalized service to small and medium-sized firms and empower them with financial management tools, as well as offer these clients a more consistent banking experience. That’s a critical advantage in the new normal.".

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Forrester Report Says Financial Services and Healthcare Are Our “Home Turf”

Perficient

The ability to deliver low-code applications and enable client business users to participate in the development process, with proven change management capabilities. Consulting offerings that cover strategy, user experience, and change management, along with technology. Why Perficient. Learn More.

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5 Consumerism Tips for Healthcare

Perficient

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

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RippleNet Cloud Lands Banco Rendimento As First Bank Client

PYMNTS

The Brazilian bank, which became part of RippleNet last year, follows almost two dozen financial institutions (FIs) that currently operate on RippleNet Cloud, the announcement states. RippleNet also allows us access to global partners, offering a standardized solution, and ensuring the integration and onboarding processes are seamless.”.

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New Canadian Digital-Only Bank Banking On User Experience

PYMNTS

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth.

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Ripple Powers X-Border Corporate Payments For UAE Bank

PYMNTS

As part of a broader effort to bring the newest innovations to its operations, the National Bank of Fujairah PJSC (NBF) has teamed with blockchain firm Ripple to enable cross-border payments via the RippleNet platform. The technology allows the bank to tap into Ripple ’s cross-border network and improve its user experience.

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