PYMNTS

SEPTEMBER 9, 2020

Regardless of what happens with the sale of TikTok, social commerce could become a retail factor to reckon with in Q4, and is definitely ready for its close-up in 2021. In fact a new report puts the global market for social commerce at $89.4 billion this year and says it will reach $604.5

Marketing 209

Marketing Report social media Course 209

PYMNTS

FEBRUARY 25, 2020

Retailers are facing a personalization paradox. It’s illustrated in a new report from Episerver , which shows that personalized messaging can be a deal creator or deal breaker for consumers. It’s illustrated in a new report from Episerver , which shows that personalized messaging can be a deal creator or deal breaker for consumers.

Retail 202

Retail social media Study Security 202

PYMNTS

SEPTEMBER 21, 2020

These moves seem logical for consumers who have been barred from visiting brick-and- mortar retailers or who are wary of contact with cashiers or payment terminals due to the potential for viral transmission, but they are also likely to have a dramatic impact on the future of digital and in-store commerce. The rise of omnichannel .

Retail 243

Retail Online social media Mobile 243

PYMNTS

MARCH 19, 2019

Instagram has launched a checkout feature designed to help the social media platform become a more attractive place for consumers to buy retail products, and to capture more sales via what is coming to be known as contextual commerce. Social Media Purchases. Contextual Commerce Push.

social media 212

social media Retail Report Video 212

PYMNTS

JUNE 2, 2020

Another month of the pandemic and another first of the month when retail lease payments are due. As the crisis enters its fourth month, counting March, two new earnings reports indicate that about 60 percent of retailers are paying their rent — with a few very notable exceptions. It reported 52.4 Through May 15, only 51.35

Retail 130

Retail Report Payments Maryland 130

PYMNTS

SEPTEMBER 21, 2020

For retailers, the fourth quarter of 2020 is likely to see a media blitz that will make other years pale in comparison. Unspent budget from big box retailers will be let loose as early as Oct. There are many critical aspects to SMB retail media strategy but two stand out this year: when to advertise and where to advertise.

Retail 169

Retail social media Marketing Branding 169

PYMNTS

MAY 19, 2020

To enable businesses to more easily list their merchandise on its social media platforms, Facebook has unveiled Facebook Shops. The free feature will allow companies to place product listings on their Facebook Page, Instagram profiles and stories, or in ads, CNBC reported.

social media 243

social media Training Course Online 243

Gonzobanker

NOVEMBER 16, 2023

Traditional financial institutions that want to compete with fintech disruptors like Chime and X (formerly known as Twitter) need to up their social media game. hours per day on social media. Sofi has built strong engagement through its Richer Lives social media strategy and influencer Vivian, “your rich BFF.”

social media 97

social media Marketing Millennials Trends 97

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings. About the same share — or 60.9

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

JULY 10, 2020

This measured improvement in merchants’ ability to convert subscribers underpins their willingness to offer features that improve overall user experience,” our report noted. million individuals currently hold streaming, education and training, digital media or consumer retail product subscriptions, 27.4 in 2019’s third quarter.

Report 197

Report social media User Experience Training 197

PYMNTS

MARCH 2, 2020

Retailers may be focused on the wrong metrics. Banking and retail put the most emphasis on return on investment (ROI). The poll also put a great deal of emphasis on customer experience (CX), as have many different reports of late. The survey also found that social media won’t add much to any KPIs. One explanation?

Customer Experience 151

Customer Experience Retail social media Survey 151

Chris Skinner

JULY 20, 2017

You will all know by now that I love the innovations in retail banking in Turkey, and Gürhan didn’t disappoint. Digital services include everything from contact management to social media integration and publishing to sales tracking and reporting. First, there is the fastPay Wallet. million views.

social media 292

social media ATM Innovation Digital Banking 292

PYMNTS

MAY 8, 2020

Earnings reports from those companies show just how abruptly things have shifted. A bit more than a year ago, Square launched a revamped version of its Square Online Store and Square for Retail, in a bid to help sellers to reach consumers across a variety of channels. The coronavirus upended, well, everything, of course.

Report 245

Report Online New Jersey Conference 245

PYMNTS

AUGUST 13, 2019

For fans of retail or marketing history — or just fans of how people communicated in the past — reading old magazine and newspaper advertisement from, say, before the 1960s can be fun and illuminating. Users can, for instance, capture 3D snaps that have an effect of side-to-side depth due to dual-angle cameras, according to reports.

Retail 169

Retail social media Video Mobile 169

PYMNTS

JULY 13, 2017

The digital retail revolution is well underway. Fusing technology into in-store experiences has officially gone mainstream, and retailers are looking for ways to go beyond the traditional mobile app. How much has AI affected the digital retail revolution and what’s next for it?

Retail 212

Retail Customer Experience Study Online 212

PYMNTS

DECEMBER 15, 2020

Keeping consumers invested and engaged is an eternal challenge for retailers. Merchants must constantly reevaluate their customer-targeting efforts to suit the latest commerce developments, and many are pivoting from brick-and-mortar advertising to focus their outreach online or via social media channels.

Payments 236

Payments social media Branding Retail 236

PYMNTS

MARCH 27, 2020

As government measures to decelerate the spread of the coronavirus have come into place, many upscale retailers in New York such as Chanel, Celine and Fendi have blocked access to their shops with plywood. Retail shops in storied retail locations have shut their doors. In other retail news, department stores in the U.S.

New York 151

New York Retail Los Angeles social media 151

PYMNTS

JUNE 21, 2017

To say that the retail industry is going through a minor transformation right now would be an understatement. While several store closings and bankruptcy filings have been reported over the past year, the retail news cycle hasn’t exactly painted an inspiring image for the future of retail.

social media 195

social media Retail Branding Innovation 195

PYMNTS

JANUARY 19, 2021

Additionally, a little over a third (37 percent) of Venmo users report having a child or teenager in their household. Some 47 percent of Venmo users reported that they’d be interested in using Venmo to shop online, a proportion that rises to 60 percent if they would also be rewarded for using it to pay.

Retail 198

Retail social media Study Branding 198

PYMNTS

APRIL 16, 2019

Retailers put together window displays and signs to create enticing storefronts, engage customers via social media and send printed ads through the mail. There’s a lot of complementary technologies that are being offered today that can be incorporated into the whole self-serve or unattended retail system,” he said.

Retail 162

Retail social media Mobile User Experience 162

Bank Innovation

APRIL 22, 2019

Neither video games nor dating nor shopping have a stronger pull, in terms of initial mobile app retention than financial apps, according to one report released by mobile app research firm Liftoff.

Mobile 186

Mobile Report Industry Video 186

PYMNTS

JANUARY 14, 2021

Forty-two percent of respondents report using mobile apps as their main source for financial education, and 36 percent report using social media to learn about financial products. To learn how financial services firms are leveraging digital tools such as contextual video to engage with customers, download the report.

Video 224

Video social media Millennials Data 224

PYMNTS

JANUARY 20, 2020

New evidence of that — part of the broader trend of the existential changes in the world of brick-and-mortar retail, changes that are gaining more focus this month — comes from reports that stationery chain Papyrus is closing up shop. The chain had since expanded to some 260 or so retail locations. Total retail growth was 3.8

Retail 183

Retail Millennials Cards social media 183

PYMNTS

NOVEMBER 9, 2020

Social commerce has gained traction as of late, pushed on by the pandemic-induced digital shift in shopping and the already-growing interest in combining social media and ecommerce. Instagram, and its large influencer community, have especially contributed to progress in monetizing their social media presence.

social media 227

social media Video Branding Community 227

PYMNTS

MAY 11, 2020

Retailers are opening their doors again during the pandemic to customers who have appointments. Its staffers were reportedly fully booked and will stay that way up to the conclusion of May, according to a report in The New York Times. Call it the end of the walk-ins. At least for now.

Retail 151

Retail social media Guidelines Colorado 151

PYMNTS

NOVEMBER 26, 2019

Luxury and upscale retail are undergoing some significant changes as the holiday shopping season kicks off and a new decade approaches. The retailer recently delivered earnings that beat analysts’ expectations for the recently completed financial quarter, even as its net sales declined year over year. Social Retail.

Retail 131

Retail Online social media United States 131

Bank Innovation

JANUARY 30, 2019

s robust marketing strategy for its retail bank has paid off, as the bank today reported that half of its new retail customers were millennials. Of Ally Financial’s 230,000 new retail deposit customers via its retail side, Ally Bank, 126,500 were millennials, according to bank’s earnings report released today.

Retail 170

Retail Millennials Marketing Strategies Strategy 170

PYMNTS

MARCH 18, 2020

In normal times consumers look for three things from a retailer: price, product and location. In fact, a pre-crisis PwC report showed that 14 percent of respondents said trust in a brand is the number one reason (other than price) why they shop at a retailer. What do consumers want from retailers now?

Retail 153

Retail Branding social media Online 153

PYMNTS

DECEMBER 23, 2020

Business Insider reported that fast food purveyors sometimes offer discounts in January because it's a time when some potential customers are minding their budgets. Burger King's use of marketing efforts that capitalize on a keen sense of social media has won the Miami-based company kudos.

social media 314

social media Miami America Capital 314

PYMNTS

SEPTEMBER 22, 2020

WeChat users are reportedly racing to get the Chinese mobile payment, messaging and social media program. The eCommerce retailer has reportedly entered into a relationship with the People’s Bank of China (PBoC)’s Digital Currency Research Institute. JD.com Joins China’s Central Bank To Advance Digital Currency.

cryptocurrency 200

cryptocurrency social media Payments Groups 200

PYMNTS

DECEMBER 30, 2019

are adding restaurants and eateries to their locations to attract a new generation of customers, according to a report by the South China Morning Post. The move seems to be working, as many restaurants have lengthy waiting lists, and are popular on social media. Luxury brands like Mercedes and Tiffany & Co. Tiffany & Co.

Retail 130

Retail social media Branding Trends 130

PYMNTS

JANUARY 19, 2021

Findings from PYMNTS Retail Banking Services’ Paradigm Shift speak volumes about the shifts happening in customer preference, and how FIs can capitalize on new information formats. There’s a reason that bank apps and websites ask, “was this information helpful?”. Often as not the answer is “no.” Irrelevant, Ill-Suited Info.

Study 196

Study social media Millennials Retail 196

PYMNTS

JANUARY 24, 2020

But no matter the case, music is a big part of the retail world, and is helping to create new harmonies of innovation and disruption. The report quoted Jeff Marsilio, the NBA’s senior vice president of new media distribution, as saying, “The Base:Line playlist will have about 40 songs with a hip-hop vibe and will be refreshed weekly.”

Retail 151

Retail Innovation Apple San Jose 151

PYMNTS

FEBRUARY 3, 2020

However, 8 percent of Cyber Monday visits did originate from social media, an increase of 17.5 It comes from WBR Insights , which credits customer engagement via social media. Brand advertisers, it says, need to justify social media ROI. percent from the prior year. Savvy Brands.

social media 144

social media Branding Survey Strategy 144

PYMNTS

FEBRUARY 12, 2020

For retailers, 5G stands to be an opportunity to get closer to consumers and amp up the in-store experience. Retailers won’t have to wait that long to see an impact because limited 5G networks will be a reality much faster than 2024. Intel is already working with a retail solutions provider in China that is bringing 5G to life.

Retail 163

Retail Mobile social media Video 163

PYMNTS

JUNE 25, 2019

Through a long-term vision to take on the desire of users to window shop and amp up retail, Instagram Head Adam Mosseri seeks to “connect the dots thoughtfully” between sellers, shoppers and “influencers” on the app. The idea is to “unlock” value by rolling out features like “native checkout,” the Financial Times reported.

social media 167

social media Branding Retail Report 167

PYMNTS

DECEMBER 22, 2020

In investments, social media-focused attire reseller Poshmark recently filed for an initial public offering , hoping to catch an IPO wave that saw massive first-day increases for DoorDash and Airbnb. 11.2B : Nike’s reported fiscal Q2 revenues, up 9% from the $10.3B in the same period last year.

social media 144

social media Innovation Retail Data 144