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USAA Rules Latest Net Promoter Score Survey

Bank Innovation

A study from Temkin Group released today puts San Antonio-Texas-based USAA head and shoulders above every other corporation in America in terms of Net Promoter Score. Net promoter Score is a slightly controversial metric that measures customer loyalty. A company’s NPS is supposed to correlate with revenue growth.

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Facebook To Open Small Biz Pop-Up Concept In Select Macy’s

PYMNTS

The move will bring 100 popular small businesses and digital brands on Facebook and Instagram into retail stores — just in time for the holiday shopping season. And the retailer is flexible on timing: brands can stay for as short a time period as a month. Compared to traditional pop-up stores, Macy’s own staff services the brands.

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Why The Transportation Sharing Economy Isn’t Just For Cars

PYMNTS

If someone wanted to make a two-mile journey in San Antonio, Texas, to see the Final Four at The Alamodome, for example, the trip would be “an exercise in 25 to 35 minutes by car,” Blue Duck Scooters Co-Founder Eric Bell told PYMNTS in an interview. For the Final Four, it provided scooters to the event’s staff — along with the media.

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Car Vending Machine Company Carvana Goes Up Against Wall Street

PYMNTS

billion, on an 82 percent increase in retail sales. That is the most organic growth of any automotive retailer ever in the U.S. Miami is Carvana’s 24th car vending machine location to date — joining Nashville, San Antonio, Houston, Austin, Dallas, Raleigh, Jacksonville, Tampa, Charlotte, Washington, D.C., Ontario (L.A.),

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Facebook’s Sizzly, Fizzly Week

PYMNTS

The firm also announced another major retail play: It will be opening pop-up shops within select Macy’s locations across the U.S. The new shops will feature 100 popular small businesses and digital brands on Facebook and Instagram into retail stores, and will be housed in The Market @ Macy’s.

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12 Industries That Will Thrive Thanks To Millennials

CB Insights

Social media is also helping campers discover new places to visit, then share their experiences with others: 30% of millennials said that they picked a camping spot after seeing someone else go there. As with many industries in today’s information economy, millennial travel trends are strongly influenced by social media.