Perficient

FEBRUARY 2, 2023

Social Media as a Payment Channel Considering that the average American spends 147 minutes a day on social media , it is no surprise that businesses across industries seek the visibility that social media advertising and eCommerce can provide. million this year and 94.4 million in 2024.

Industry 471

Industry Trends social media Payments 471

PYMNTS

JANUARY 23, 2020

23) passed a ban on cashless food and retail stores. The chain said people can still pay with cash on their self-service tills and main checkouts, but some customers have taken to social media to protest the decision, saying they believe it will make shopping more difficult. The New York City Council on Thursday (Jan.

New York City 236

New York City New York Retail social media 236

Bank Innovation

MARCH 15, 2018

EXCLUSIVE – Welcome BMO Bolt, Bank of Montreal’s virtual assistant on social media platform Facebook Messenger. The bot, announced today, was created in partnership with conversational banking technology company Finn.AI. BMO customers shouldn't get too excited about handing over control of their financial lives to the bot yet, though.

social media 306

social media Meeting Technology Company 306

PYMNTS

SEPTEMBER 21, 2020

These moves seem logical for consumers who have been barred from visiting brick-and- mortar retailers or who are wary of contact with cashiers or payment terminals due to the potential for viral transmission, but they are also likely to have a dramatic impact on the future of digital and in-store commerce. The rise of omnichannel .

Retail 243

Retail Online social media Mobile 243

PYMNTS

FEBRUARY 25, 2020

Retailers are facing a personalization paradox. Fifty-three percent of consumers want retailers to respect their anonymity in 2020; at the same time 61 percent want more personalization in marketing, messaging and promotions. Other surveys reinforce the need for personalization at retail.

Retail 202

Retail social media Study Security 202

PYMNTS

JANUARY 20, 2021

Google Cloud is rolling out Product Discovery Solutions for Retail, a new suite of services that will use artificial intelligence (AI) and machine learning (ML) to help eCommerce firms deliver personalized consumer experiences during a shopping journey’s initial phase. "As Vision API Product Search.

Google 208

Google Retail social media Online 208

PYMNTS

DECEMBER 24, 2019

21, the last Saturday shopping day before Christmas 2019, has been confirmed as the single biggest retail sales day in U.S. According to retail research firm Customer Growth Partners, consumers on Super Saturday spent a total of $34.4 More customers are shopping online, as well, as retailers offer improved web platforms. (58

Retail 186

Retail social media United States Millennials 186

PYMNTS

SEPTEMBER 21, 2020

For retailers, the fourth quarter of 2020 is likely to see a media blitz that will make other years pale in comparison. Unspent budget from big box retailers will be let loose as early as Oct. There are many critical aspects to SMB retail media strategy but two stand out this year: when to advertise and where to advertise.

Retail 169

Retail social media Marketing Branding 169

PYMNTS

OCTOBER 19, 2020

Snaps is teaming up with Instagram as the social media giant gears up for the holiday shopping season by sprucing up its commercial appeal to the major brands. In particular, the social media giant says that more than 80 percent of its users now research, consider and discover products through its platform. "We

Branding 297

Branding social media New York Management 297

PYMNTS

MARCH 19, 2019

Instagram has launched a checkout feature designed to help the social media platform become a more attractive place for consumers to buy retail products, and to capture more sales via what is coming to be known as contextual commerce. Social Media Purchases. In other words, consumers are shopping contextually.

social media 212

social media Retail Report Video 212

Gonzobanker

NOVEMBER 16, 2023

Traditional financial institutions that want to compete with fintech disruptors like Chime and X (formerly known as Twitter) need to up their social media game. hours per day on social media. Sofi has built strong engagement through its Richer Lives social media strategy and influencer Vivian, “your rich BFF.”

social media 97

social media Marketing Millennials Trends 97

PYMNTS

MARCH 30, 2020

Consumers shopping in droves via eCommerce channels is hardly a piece of breaking news — for the better part of a decade, that has been obvious to anyone watching the retail space. They are, Fiserv Senior Vice President of Retail Solutions John Nicola told Karen Webster in a recent conversation — and in great numbers.

Retail 177

Retail social media Millennials Branding 177

PYMNTS

JULY 7, 2020

Now there’s the Retail Industry Leaders Association (RILA) asking for help with mandating mask guidance regulations to protect store personnel. Social media has been full of news of anti-maskers wrecking displays – and weeks ago, even attacking a store clerk because of regulations requiring them to mask up inside stores. “The

Retail 151

Retail Groups social media Policies 151

Bank Innovation

MAY 3, 2017

Facebook is the key to online traffic—but most small businesses run to the social media king to drive in-store traffic, too. More than 40% of SMBs will turn to Facebook for a boost in in-store traffic, according to a survey of 250 SMBs across the U.S., conducted by digital marketing technology company Netsertive.

social media 239

social media Study Survey Online 239

PYMNTS

MAY 19, 2020

To enable businesses to more easily list their merchandise on its social media platforms, Facebook has unveiled Facebook Shops. The social media company had allowed companies to list items on Instagram and Facebook in the past.

social media 243

social media Training Course Online 243

PYMNTS

JUNE 14, 2019

And the idea is to take advantage of the ongoing rise of mobile commerce and social media to create, in essence, digital communities centered around pets — and not just ones that spark to life when little Fido goes missing, or plots an escape from a dog park or a particular section of the beach in the summer. Social Media Aspect.

social media 194

social media Retail Community Mobile 194

PYMNTS

JULY 31, 2020

There has been increased demand for AI in the fashion industry, according to Infoholic, partially due to social media and the rise of influencers. That has led to the growing need for designers and retailers to personalize shopping experiences, and that’s the sweet spot for AI. Fast fashion retailer H&M uses A.I.

Retail 165

Retail social media Analytics Trends 165

PYMNTS

AUGUST 13, 2019

For fans of retail or marketing history — or just fans of how people communicated in the past — reading old magazine and newspaper advertisement from, say, before the 1960s can be fun and illuminating. Already, retailers, telecoms and others are mapping out that 5G AR future (and beyond). The Rise Of AR.

Retail 169

Retail social media Video Mobile 169

Chris Skinner

JULY 20, 2017

You will all know by now that I love the innovations in retail banking in Turkey, and Gürhan didn’t disappoint. Digital services include everything from contact management to social media integration and publishing to sales tracking and reporting. First, there is the fastPay Wallet.

social media 292

social media ATM Innovation Digital Banking 292

PYMNTS

JANUARY 19, 2021

As for where those consumers would look to shop and pay with Venmo, clothing and apparel retailers led the pack, with 56 percent of Venmo customers naming it, followed by restaurants at 48 percent, grocers at 37 percent and food and beverage delivery services at 34 percent.

Retail 198

Retail social media Study Branding 198

PYMNTS

JANUARY 20, 2020

New evidence of that — part of the broader trend of the existential changes in the world of brick-and-mortar retail, changes that are gaining more focus this month — comes from reports that stationery chain Papyrus is closing up shop. The chain had since expanded to some 260 or so retail locations. Total retail growth was 3.8

Retail 183

Retail Millennials Cards social media 183

Bank Innovation

JUNE 12, 2018

That according to new documents released yesterday by Congress that contain written responses from the social media company on its data and privacy […].

social media 207

social media Data Company Operations 207

Bank Innovation

OCTOBER 2, 2019

In September, Bank of China launched an innovation lab through a contract with IBM to fend off competition from these platforms, which function as hubs for e-commerce, banking and social media. According to Likhit Wagle, general manager […].

social media 236

social media Innovation Management Payments 236

PYMNTS

NOVEMBER 9, 2020

Social commerce has gained traction as of late, pushed on by the pandemic-induced digital shift in shopping and the already-growing interest in combining social media and ecommerce. Instagram, and its large influencer community, have especially contributed to progress in monetizing their social media presence.

social media 227

social media Video Branding Community 227

PYMNTS

DECEMBER 26, 2018

To let shoppers discover and try out new products, payment companies are helping merchants launch augmented reality (AR) experiences within social media platforms. The firm chose a Kenyan brand, Huddah Cosmetics , as the first social commerce merchant on its Mula service to roll out the platform.

social media 180

social media Payments Millennials Regional 180

PYMNTS

MAY 11, 2020

Retailers are opening their doors again during the pandemic to customers who have appointments. In the food and beverage industry, Polar Cave Ice Cream Parlour’s operator posted on social media that all orders had to be made one hour ahead of time when it reopened, according to Fox News. Call it the end of the walk-ins.

Retail 151

Retail social media Guidelines Colorado 151

PYMNTS

SEPTEMBER 30, 2020

In today’s top retail news, Spiceology aims to shake up the D2C realm, and small and medium-sized businesses (SMBs) face decisions of how — or whether — to compete with Amazon’s October Prime Day event. 13 and 14 in this year of unpredictable and unprecedented retail happenings. Spiceology Shakes Up The D2C Status Quo. Big Lots, Inc.

Retail 189

Retail social media US Marketing 189

PYMNTS

OCTOBER 22, 2020

Retailers in this space are also beginning to offer more payment methods and shopping channels, and the ongoing COVID-19 pandemic’s effects on consumer behaviors is partly driving this shift. Providing diverse payment methods is therefore becoming as essential to retailers’ success as offering expansive product lines.

social media 200

social media Retail Online Mobile 200

PYMNTS

FEBRUARY 12, 2020

For retailers, 5G stands to be an opportunity to get closer to consumers and amp up the in-store experience. Retailers won’t have to wait that long to see an impact because limited 5G networks will be a reality much faster than 2024. Intel is already working with a retail solutions provider in China that is bringing 5G to life.

Retail 163

Retail Mobile social media Video 163

PYMNTS

MARCH 18, 2020

In normal times consumers look for three things from a retailer: price, product and location. In fact, a pre-crisis PwC report showed that 14 percent of respondents said trust in a brand is the number one reason (other than price) why they shop at a retailer. What do consumers want from retailers now?

Retail 153

Retail Branding social media Online 153

PYMNTS

DECEMBER 15, 2020

Keeping consumers invested and engaged is an eternal challenge for retailers. Merchants must constantly reevaluate their customer-targeting efforts to suit the latest commerce developments, and many are pivoting from brick-and-mortar advertising to focus their outreach online or via social media channels.

Payments 236

Payments social media Branding Study 236

Perficient

DECEMBER 4, 2020

Many retail or consumer goods businesses have had to switch from traditional, in-person shopping experiences to digital buying. Modern consumers hyper-adopt and hyper-abandon brands because many of the products they shop for are available at another retailer.

Customer Experience 309

Customer Experience social media Branding Retail 309

Bank Innovation

NOVEMBER 12, 2019

Social media postings in recent days by a tech entrepreneur […]. pitches its new card as a model of simplicity and transparency, upending everything consumers think about credit cards. But for the card’s overseers at Goldman Sachs Group Inc.,

Apple 218

Apple social media Cards Groups 218

PYMNTS

DECEMBER 22, 2020

In investments, social media-focused attire reseller Poshmark recently filed for an initial public offering , hoping to catch an IPO wave that saw massive first-day increases for DoorDash and Airbnb.

social media 144

social media Innovation Retail Data 144

PYMNTS

MAY 5, 2020

As retailers contend with the continuing COVID-19 crisis and the inevitable resettling of the business, one of the most popular pieces of advice has been to reformat existing stores. From there, we look at where the people who are interested in us are coming from, based on social media and traditional media.”.

Retail 150

Retail New York City New York social media 150

PYMNTS

DECEMBER 23, 2020

Burger King's use of marketing efforts that capitalize on a keen sense of social media has won the Miami-based company kudos. Business Insider reported that fast food purveyors sometimes offer discounts in January because it's a time when some potential customers are minding their budgets.

social media 314

social media Miami America Capital 314

PYMNTS

SEPTEMBER 3, 2020

The remote payments app allows merchants to charge customers by sending a payment link via SMS, Whatsapp, email or social media. The feature can be used to adjust any change in the tax rate charged on food and non-alcoholic beverages.

social media 298

social media Taxes Online Payments 298