Perficient

SEPTEMBER 28, 2020

This is part 3 of filling the gap in strategy. We believe that there tends to be a gap in strategy when a business strategy meets the operational elements. In other words, a beautiful strategy may point you in the right direction, but you typically need a plan on how you will implement the strategy.

Strategy 309

Strategy Tools Operations Customer Experience 309

Perficient

FEBRUARY 9, 2021

Omnichannel fulfillment methods such as curbside, buy-online, pick-up in-store (BOPIS), and ship-from-store have become extremely familiar to retailers, especially due to the climate of the COVID-19 pandemic. Geofencing prepares retailers for the customer’s arrival and allows for seamless and quick interactions between retailer and customer.

Retail 506

Retail Customer Experience Strategy Maine 506

Perficient

DECEMBER 10, 2020

Perficient is excited to present Retail Roundtable: A Year of Change in E-commerce and Supply Chain with the Dallas Business Journal. We’ll sit down with leaders at Sally Beauty to discuss the strategies and tactics that have helped them succeed with e-commerce and supply chain management in 2020. Shifting Priorities.

Retail 322

Retail Dallas US System 322

Payments Dive

DECEMBER 18, 2020

Now that COVID-19 has shifted many businesses online, retailers are concerned about more competition, a seamless connection across channels and savvy multigenerational consumers. Stephanie Millner, Vice President of CX Management at Teleperformance shares how retailers can foster loyalty and generate revenue through digital touchpoints.

Strategy 344

Strategy Retail Online Management 344

PYMNTS

DECEMBER 24, 2020

When it’s said and done there was only one story that mattered in the retail universe this year and it was the rise of the digital-first economy. They and others have succeeded because they entered the market independent of traditional retail, and because their business model fit the needs of the pandemic.

Retail 295

Retail Branding Minneapolis Trends 295

Perficient

JANUARY 27, 2021

Chris Bernard, VP of UX and Design, CDK Global is an executive focused on design, technology and strategy based in Chicago. Kim Williams-Czopek is a Director of Digital Strategy at Perficient. She specializes in digital experience, retail, and digital. Learn More About Our Digital Strategy. Episode Guest Profile.

Digital Strategies 443

Digital Strategies UX Strategy Chicago 443

PYMNTS

AUGUST 31, 2020

There’s a storm brewing in the Indian retail scene, with Amazon at its center. Over the weekend, Reliance Industries – the company owned by India’s richest man, Mukesh Ambani – purchased Future Group ’s 2,000 retail stores and the Big Bazaar grocery chain. Whole Foods has 497 stores. billion consumers. “At

Retail 263

Retail Online Groups Industry 263

PYMNTS

JANUARY 25, 2021

The National Retail Federation ’s annual convention may have come and gone but the sentiments, strategies and lessons learned from facing nearly a year of pandemic-led changes by some of the world’s largest merchants are going nowhere fast — especially when it comes to their embrace of increased digitalization.

Community 269

Community Retail Strategy National 269

PYMNTS

NOVEMBER 30, 2020

retail banking operations after four decades trying to build a strong presence in the country, the Financial Times (FT) reported. FT based its report on unnamed sources, stating the bank is weighing "a complete exit from retail banking in the U.S. The situation is serious enough that exiting retail banking in the U.S.

Retail 233

Retail United States US Operations 233

South State Correspondent

OCTOBER 9, 2024

These silos frequently prevent executing a single strategy, hinder communication, and interfere with collaboration. As a result, banks often struggle with culture, the customer experience, and, most importantly – strategy. There is an easy fix, and it starts with having cross-functional teams in charge of enterprise strategy.

Strategy 195

Strategy Resources Customer Experience Groups 195

PYMNTS

NOVEMBER 9, 2020

Now there are signals that a physical retail rebound is forming up. presidential election in the rearview mirror and 2021 right around the corner, a new shift is underway: the slow but certain move back to shopping inside retail stores — an experience that people still crave for the experiential joy it brings. With the U.S.

Retail 261

Retail Millennials Online Tools 261

Bank Innovation

MARCH 10, 2020

The rollout of Amazon’s cashierless checkout technology stack to other retailers could amount to a double-edged sword for payments startups offering similar tools, as it offers new opportunities to compete while adding pressure to their business models.

Retail 259

Retail Tools Technology Payments 259

Perficient

NOVEMBER 13, 2020

And beyond these more consumer-related use cases, there are real-world applications across industry verticals like healthcare, financial services, retail , and more. According to the report, “Perficient is proficient at AI strategy development and document automation.”. Your Computer Vision Provider.

Report 508

Report Strategy Video Technology 508

PYMNTS

OCTOBER 23, 2020

percent stake in Aditya Birla Fashion and Retail Limited (ABFRL), the company said in a statement on Friday (Oct. The company is also stepping up the time table of its large-scale digital transformation strategy. Walmart India’s eCommerce firm Flipkart is investing $204 million (?1,500 1,500 crore) for a 7.8

Retail 248

Retail Branding Groups Industry 248

Perficient

AUGUST 14, 2020

Change in Investment Strategy. The investment strategy for health systems during COVID, however, has shifted to digital. This same shift has been occurring within retail for over a decade and has taken precedence over building storefronts. Commit to an Analytics Strategy. It’s a shift towards digital networks.

System 519

System Analytics Strategy Guidelines 519

Perficient

FEBRUARY 24, 2021

In a world where retail has changed and consumers remain at home, how do brands reimagine the task of getting products to customers? Kim Williams-Czopek is a Director of Digital Strategy at Perficient. She specializes in digital experience, retail, and digital. In Episode 4 of the What If? LinkedIn | Perficient.

Branding 441

Branding Case Study Digital Strategies Strategy 441

South State Correspondent

JULY 10, 2024

The lack of a data-driven pricing strategy is one major reason why most banks produce under their cost of capital. This article details bank pricing strategies and highlights some pricing concepts to lay the groundwork for better price optimization. The two are different.

Comparison 195

Comparison Strategy Marketing Analytics 195

Perficient

OCTOBER 19, 2020

Financial institutions must understand the new journey customers and colleagues have embraced in 2020 and begin to change their strategy from FI-focused to customer-focused for both the front and back office. This will now be the ‘new normal” for customer onboarding across all products and services, whether retail and commercial.

Video 520

Video Security Tools Strategy 520

Payments Dive

DECEMBER 4, 2023

Boosting revenue while minimizing fraud risk is a common goal for e-commerce merchants, particularly during the holiday season when sales surge and fraud incidents tend to rise.

Fraud 195

Fraud Strategy Retail 195

PYMNTS

SEPTEMBER 21, 2020

These moves seem logical for consumers who have been barred from visiting brick-and- mortar retailers or who are wary of contact with cashiers or payment terminals due to the potential for viral transmission, but they are also likely to have a dramatic impact on the future of digital and in-store commerce. The rise of omnichannel .

Retail 243

Retail Online social media Mobile 243

Perficient

JANUARY 13, 2021

Tailoring a Specialized Marketplace Strategy. Rabbior highlights the importance of understanding each unique capability of every marketplace type, “[With a marketplace], you go from running a retail store and the branding outside it to bringing all your wares to a flea market. Would you put up the same signs? Probably not.”.

Report 495

Report Leadership Branding Strategy 495

Abrigo

JULY 14, 2023

Takeaway 3 What periodic monitoring of performance against strategy will provide the best gauge of whether the strategy is working? Finally, periodically assessing performance against institutional strategies creates a method for measuring success so leaders can pivot or seek more insight before plans get off track.

Strategy 195

Strategy Data Analytics Analysis 195

Bank Innovation

FEBRUARY 28, 2020

TD Bank’s digital strategy is showing results. 1 in consumer adoption, engagement and satisfaction among top retail banks in Canada. The bank said it’s investing heavily in digital channels, making it the largest digital bank in Canada. TD noted that, according to App Annie data, the bank is ranked No.

Digital Strategies 293

Digital Strategies Strategy Digital Banking Retail 293

PYMNTS

DECEMBER 18, 2020

The company said that malicious actors are moving away from the usual “spray and pray” strategy that entails conducting dozens or hundreds of lower-value transactions with stolen payment data, and are instead making fewer and larger attacks. Digital fraud is a longstanding issue for retailers and banks.

Report 333

Report Fraud Strategy Retail 333

Perficient

FEBRUARY 10, 2021

As platforms, approaches, and channels have all shifted seemingly overnight, we have a new normal for changing your marketing strategy more rapidly than ever. Kim Williams-Czopek is a Director of Digital Strategy at Perficient. She specializes in digital experience, retail, and digital. Learn More About Our Digital Strategy.

Digital Strategies 324

Digital Strategies Marketing Strategy Marketing Strategies 324

Perficient

JULY 20, 2020

Nate has spent the majority of his career focusing on developing digital marketing strategy-led solutions. CX Strategy & Retail Innovation Summit | July 28th. Stop by between 12:45-1:30 pm ET and 3:15 -4:00 pm ET to join in on our in-booth roundtables. Explore the Summit. Digital Frictionless Customer Experience.

Customer Experience 526

Customer Experience Analytics Marketing Strategies Leadership 526

Abrigo

JANUARY 24, 2025

Meanwhile, retail properties started to see some headwinds in the form of store closings announced in late 2024 by the likes of CVS and Walgreens. Pricing strategies are also important for lenders to balance new loan opportunities and CRE risk management. Takes one bad pricer to make everybody a bad pricer.'

Lending 221

Lending Trends Risk Management Management 221

PYMNTS

DECEMBER 31, 2020

Online retailers that adopt this security measure can enable debit issuers to review numerous customer data points during users’ site visits and purchasing journeys. may be useful to retailers, but many complained that the protocol’s earlier versions resulted in too many false positives and eventual cart abandonments. 3D Secure 2.0

Fraud 273

Fraud Strategy Security Cards 273

PYMNTS

AUGUST 13, 2020

Retail has been among the sectors most dramatically impacted by the pandemic, though it’s impossible to paint the industry with a broad brush. With widespread furloughs and a growing wave of bankruptcies , many retailers were hit hard. “Flexibility and agility are the common factors among the retail winners,” said Orr. .

Capital 277

Capital Retail Strategy Management 277

PYMNTS

JANUARY 8, 2021

What's more, as Eiriz noted, many small businesses embraced the business model pivot to survive, from brick-and-mortar retailers migrating to eCommerce platforms, to restaurants shifting to food trucks.

Strategy 231

Strategy Community Maine Lending 231

Gonzobanker

JULY 11, 2024

Instead, it’s time to build deliberate strategies to ensure a sustainable approach to deposit growth. That’s why many leading institutions are turning to deposit analytics tools that can add sophistication to their deposit management strategies. Optimize pricing strategies. Retreating will not be an option.

Strategy 157

Strategy Analytics Tools Digital Banking 157

Perficient

JANUARY 11, 2021

A responsive and resilient mobile product strategy is a must in these conditions. P anic is Not a Strategy, But Viewing Your Mobile App as a Mobile Product Is. Pinterest and other retailers had to reimagine the fitting room. Measuring results and gathering feedback helps develop your strategy.

Mobile 502

Mobile Strategy US Management 502

Bank Innovation

FEBRUARY 24, 2020

Royal Bank of Canada plans to launch a direct-to-consumer bank in the U.S. in hopes of reaching affluent consumers. You’ll see us likely launch a direct-to-consumer bank in the United States sometime at the end of this year or early next year, really focused on a higher net worth customer, not dissimilar to some of […].

US 259

US United States Retail Innovation Strategies 259

South State Correspondent

OCTOBER 16, 2024

The product generates significant fees and helps drive deposit balances, yet debit cards rarely get a mention in strategy, marketing, or customer profitability circles. Responsibilities include setting and executing a strategy to drive activation and engagement, plus managing daily operations.

Cards 195

Cards How To Fraud ATM 195

Perficient

OCTOBER 20, 2020

Move Retail Stores Online. Organizations are moving from relying on physical retail stores to omnichannel options such as buy-online, pick-up-in-store (BOPIS), ship-from-store, or curbside pick-up to fulfill consumer orders. Most consumers are staying at home, meaning fewer are heading into stores and more are shopping online.

Online 484

Online Mobile Management Retail 484

PYMNTS

DECEMBER 21, 2020

Shoppers can now set up a time for a return via the retailer's new Carrier Pickup by FedEx service, which is complimentary and will remain in place after the holiday season, according to a Monday (Dec. The retailer also said it made it simple for shoppers that don’t have access to a printer to also return items. 21) blog post. “We

Retail 249

Retail Guidelines Policies Customer Experience 249

Bank Innovation

FEBRUARY 11, 2020

has created a group to focus on strategy, digital platforms and innovation, The Wall Street Journal reported today. According to Wells, the Strategy, Digital Platform and Innovation group will report directly to the bank’s CEO, and will be responsible for all corporate strategy and […].

Groups 273

Groups Innovation Strategy Report 273