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Should your bank acquire a UX design firm?

Celent Banking

I think it’s a great idea for several reasons: Design and user experience (UX) are critical to digital AND brick and mortar banking. From a cultural perspective, it makes a huge difference to have designers and UX specialists “on the team” as opposed to engaging external contractors. Labs and UX go hand in hand.

UX 167
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[Podcast] What If? So What? Episode 2: What If I Convinced The CEO To Embrace Design?

Perficient

Chris Bernard, VP of UX and Design, CDK Global is an executive focused on design, technology and strategy based in Chicago. She specializes in digital experience, retail, and digital. ” Click The Player To Listen to Episode 2 Now. Subscribe and Don’t Miss an Episode. iTunes | Spotify | Amazon | Google | Stitcher.

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Apple Introduces New eCommerce Portal With Upgraded UX

PYMNTS

With most of Apple ’s retail stores remaining closed due to the coronavirus pandemic, the tech giant is introducing a new hub to streamline the shop-from-home experience. The new portal offers an enhanced user experience (UX) that enables people to chat with tech specialists and learn more about contactless delivery options.

UX 160
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Why Citizens Bank Put a Special UX Team at the Heart of its Mobile App Revamp

Bank Innovation

The bank's Green Pixel Studios, a team of about 30 UX designers, data analysts and visual designers and artists spread out over three locations, is currently playing an integral role […]. Citizens Financial Group is about 18 months into an effort to put user experience design at the heart of the bank's digital products and services.

UX 170
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Weekly Wrap: Luge Capital courts early-stage fintechs, as payment providers rustle with UX and data privacy

Bank Innovation

In this episode, Suman Bhattacharyya, deputy editor, and Angely Mercado, associate editor, discuss the following news developments: Canadian venture firm Luge Capital’s approach to fintech investments; How banks are navigating Zelle’s UX as transaction volume grows; and […].

UX 170
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Banks navigate UX hurdles in the march to create “super apps”

Bank Innovation

As mobile banking encompasses an ever-increasing number of features, banks are navigating how not to lose the customer in the process. Initially, mobile banking was a way for customers to check account balances on their phones, but most banks have added personal finance, investments and check deposit features in recent years.

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Design Matters: Data Analytics Take Lead In Designing User Experiences That Drive Sales

PYMNTS

As digital analytics firm Air360 Founder Florent Defontis told Karen Webster in a recent conversation, the trouble is that what a user experience (UX) designer likes is often very pretty and elegant, but that doesn’t necessarily mean an easy experience for the user. Knowing What You Don’t Know . Developing Data-Driven Design .