Bank Innovation

MAY 1, 2020

Whether its Happy State Bank pushing out video teller machines or TSB Bank launching a virtual assistant in five days, banks are trying to find new ways to connect with customers during times of social distancing. Banks are accelerating their technology projects in light of the coronavirus pandemic. Legacy banks in the U.S.

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PYMNTS

MARCH 26, 2020

Users can choose phone calls or video in multiple languages to connect to a money transfer personal service assistant. Due to limited services via retail locations in some areas impacted by restricted movement guidelines, we are seeing increased demand for our online services.

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PYMNTS

NOVEMBER 27, 2020

That influx of users new to digital paths and processes has created pressure in the market for brands to leverage video content. After all, Atzmon said that video content done correctly is demonstrably more effective than just slipping some text in front of the customer. Personalization Is Key . But that’s just a starting point.

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PYMNTS

NOVEMBER 9, 2020

“We are essentially taking glass doors that were probably underutilized and not asking the retailer for any additional physical space.”. From a business standpoint, we believe that things like sales lift are obviously a really important metric,” Dravenstott said, “and you don't hear that much in brick and mortar retail.

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Perficient

OCTOBER 19, 2020

This will now be the ‘new normal” for customer onboarding across all products and services, whether retail and commercial. Marketing : The financial industry will use videos to engage with customers, replacing FAQs, and product demos. Video tools to engage for a more human touch.

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PYMNTS

JUNE 25, 2020

Video is critical,” Mullin noted. As a microbrand, we have to figure out ways to compete, and if a picture tells a thousand stories, a video tells a million.”. Current sales are split at 70 percent through the Abingdon site and 30 percent via retail partners that include Amazon and the AAFES , which is the Armed Forces’ retail network.

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Bank Innovation

JUNE 29, 2018

PREMIUM - PayPal has rolled out a new feature that will help its retail clients increase conversions, making it easier for shoppers to become buyers. The payments giant built this solution to address pain points of cluttered online checkouts for both the consumer and retailer. The feature is called smart checkout button.

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PYMNTS

JANUARY 27, 2020

It seems that old-fashioned video games are that hot new item, assuming they are in pristine condition and come in factory packaging, according to a new report in The New York Times. But there is always some kind of market for collectibles, and not just video games from a generation ago. Take the general toy market.

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Bank Innovation

JULY 26, 2019

OceanFirst Bank is seeing more consumers and businesses choosing to interact with the bank via video and, as a result, it is preparing for a future when bankers will be comfortable working in that channel. The Toms River, N.J.-based

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PYMNTS

DECEMBER 8, 2020

More and more, retailers and businesses around the world are trying to figure out if potential customers are really who they say they are. A new comedy video from Trulioo features some fraudster favorites, such as the innocent girl from Nigeria. “Oh, The Trulioo video, its fourth one, is out to have some fun with the fraudster scene.

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Bank Innovation

MARCH 15, 2018

Even the most hidebound, incurious, old-school banker has heard the word “bitcoin” many times by now, whether from curious customers, well-meaning relatives, or the morning paper (print edition).

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Bank Innovation

MAY 25, 2017

When virtual reality shopping finally becomes the norm, WorldPay wants to make sure consumers will have a way to pay for those virtual pants. The payments processor developed a way to bring payments into VR, utilizing the technology to create the same experience of tapping a card on an EMV terminal—except, the card is virtual, […].

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PYMNTS

DECEMBER 8, 2020

Expanding on that adage, a video must be worth a thousand pictures. The effectiveness of video in the current climate was a key topic in a recent conversation between PYMNTS CEO Karen Webster and SundaySky CEO Jim Dicso. Good video content, he said, takes some craft to present properly. Properly Placing Video .

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PYMNTS

DECEMBER 20, 2017

That’s a quote from department store maven John Wanamaker, illustrating a conundrum for retailers (and merchants in general): Namely, you’ve got to reach out to consumers if you are going to convince them to buy your wares. It is equally important to measure and iterate as the retailer continues to engage with its target audience.

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PYMNTS

FEBRUARY 19, 2020

Legacy brands like Clorox and General Mills are facing increased competition due to store placement by retailers using their own data gathering practices to see what customers prefer to shop for and how they behave in stores, according to a report by The Wall Street Journal.

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PYMNTS

FEBRUARY 11, 2020

retailers are concerned about a supply chain problem. While no direct evidence has been presented for a supply chain interruption from China, a new Wells Fargo report says concerns are rising among retailers. Every retailer has what’s known as an ‘All Hazard Plan.’ Chinese retailers are being hit hard.

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Bank Innovation

MAY 31, 2019

Since its membership is spread out across the state and sometimes live as far away as 50 miles from a branch, it rolled out a video banking tool earlier this month to add a more human touch. River Valley Community Federal Credit Union serves 7,200 members out of just two branches in southern Arkansas. The […].

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Perficient

NOVEMBER 13, 2020

Computer vision, how computers gain high-level understanding from digital images or videos, has been one of the driving factors that’s contributed to the success of AI in recent years. From augmented reality games to self-driving cars to Apple’s Facial Unlock feature , it has deeply impacted our lives. Your Computer Vision Provider.

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Bank Innovation

MARCH 16, 2018

The word “innovation” get thrown around a lot in banking these days (ah-hem!), but Lara Druyan, managing director, head of innovation, west coast, for the Royal Bank of Canada warned that without metrics, it is easy for innovation efforts to get “squishy.” “I don’t.Read More.

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PYMNTS

JANUARY 8, 2021

In today’s top retail news, CarLotz, Inc. Plus, Family Video said this week that its closing all of its physical retail locations. Last Major US Video Rental Chain Is Closing All Brick-And-Mortar Stores. Family Video, which runs approximately 200 stores in 17 U.S. reported a 7.7

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Perficient

SEPTEMBER 30, 2020

This illustrates itself in the responses to another of our survey questions: Note that “Consumer Retail” provided the lowest score for whether or not there would be a Cyber Monday, and whether or not there would be a Cyber Quarter. Much of this activity shifted over to video-based interactions, but not all of it.

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PYMNTS

APRIL 10, 2020

Fruit Street – a virtual one-stop-shop specializing in digital diabetes diagnosis and treatment – has partnered with vegetarian meal kit purveyor Purple Carrot to add a retail angle to its health advisory service. The rapidly evolving telehealth category has a new business model.

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Perficient

JANUARY 12, 2021

Forrester noted that 53% of the US retail industry planned investment in AR in 2020 because they know it assists consumers in making purchase decisions. So, is now the time for AR? In 2019, Gartner projected that over 100 million customers would be shopping with AR in 2020.

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PYMNTS

NOVEMBER 24, 2020

But top industry experts told Karen Webster during PYMNTS’ latest “On The Agenda” panel that the hurdles for retailers are only beginning. He said the shipping infrastructure nearly buckled earlier this year, and retailers are now being highly conservative when it comes to managing deliveries. “We Stay Flexible .

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Chris Skinner

MAY 18, 2017

A recent acquisition spree including Jet.com gives the retail giant much-needed digital chops by Brad Stone and Matthew Boyle from Bloomberg Business Week Last summer, Marc Lore, founder and chief executive officer of e-commerce startup Jet.com Inc., AMAZON IS DOMINATING” reads a slide on a large screen behind him. billion in cash and stock.

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Bank Innovation

JULY 21, 2017

Consumers today lead frenetic, complex lives, with the finances to match, and often that means struggling with multiple cards, accounts, and memberships. Wells Fargo is looking to change that.

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Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? According to a new report from PwC titled “Retail Banking 2025 and Beyond” (see sidebar), the retail banking industry is undergoing tremendous change—but, of course, community bankers already know that.

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PYMNTS

JANUARY 11, 2021

Family Video , America’s last major video rental store chain, plans to shutter all of its brick-and-mortar stores. Data: 1978 : The year Family Video opened its first store. 800 : Approximate store count that Family Video had as its peak. All this, Today in Data.

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PYMNTS

NOVEMBER 14, 2020

For the 35 th anniversary of the mustachioed plumber who put Nintendo on the video gaming map, the company is reintroducing its vintage Game & Watch console. Video games are, of course, a newcomer to the toy and game universe. Bad graphics. Great times. Old-School Amusements, Renewed.

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Training Video Retail Report 342

PYMNTS

JANUARY 14, 2021

Restrictions on in-branch interaction are now causing financial institutions (FIs) to better engage with consumers and offer personalized banking experiences with mobile apps, online chat and contextual video content. One-third are very interested in using it for learning purposes, as well.

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PYMNTS

DECEMBER 16, 2020

Amid the great digital shift , retailers and financial institutions (FIs) must walk the fine line between challenging transactions and letting the consumer journey proceed frictionless. That’s driven the retailer to require merchandise, risk-driven signatures that can be dynamically altered, said Thompson. The Scope Of The Problem.

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Bank Innovation

MAY 8, 2018

Mastercard launched PromptPay, a P2P payments application, in January 2017 in Thailand. The app now has more than half of the Thai population registered — 40 million people with over 173 million transactions and 700 billion baht ($22 billion) in money transfer value, according to data newly released by Mastercard.

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PYMNTS

JUNE 26, 2020

Microsoft is shuttering brick-and-mortar locations as it unveils a “strategic change” in the way it runs its retail business. We are grateful to our Microsoft Store customers and we look forward to continuing to serve them online and with our retail sales team at Microsoft corporate locations.”.

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PYMNTS

DECEMBER 17, 2020

Instead of sitting alone in the dark, users can “hang out over video chat, explore products and shoppable content, see what others are browsing and shop together,” the company added. While the tech itself may not be all that new, consumers’ comfort with digital video and interaction has steadily grown over the years.

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Trends Video social media Los Angeles 203

PYMNTS

DECEMBER 10, 2020

New announcements from Instagram , L’Oréal and Snap lead the way, as consumers find new ways to shop from shared videos and social posts. Instagram’s announcement that it will make its Reels feature shoppable is a clear response to TikTok’s popularity and the latest in Facebook’s corporate push toward more commerce and video.

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social media Video Branding Online 257

PYMNTS

JULY 22, 2020

Among them: entertainment, social selling, video content and a need for consumers to interact with the company they’re buying from. We’re seeing much higher conversions with livestreaming commerce on mobile compared to traditional eCommerce.”. Li sees Popshop, and livestreaming in general, as a combination of several user experience features.

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Retail New York City Mobile User Experience 212

PYMNTS

DECEMBER 29, 2020

“We delivered over 8 million items to alternative delivery locations this holiday season, including an Amazon Hub location, or Amazon physical retail store like Amazon 4-star, and Amazon Books,” the release said. Aside from holiday music, customers also downloaded more than 1.5 times the amount of meditation.

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