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The Business Value of Experience Design

Perficient

This is especially true for digital experiences where the user experience will dominate the customer experience more than any single factor. Customers want a well-thought out, engaging user experience that solves their problems and helps them get things done.

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It’s a Program, Not a Project: Designing Websites for Accessibility

Perficient

According to the Web AIM million accessibility evaluation study , the top five compliance errors are low color contrast, missing alternative text, empty links, missing form labels, and empty buttons. In addition to the user experience, having an accessible site can mitigate the risk of potential legal complaints.

UX 531
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NEW DATA: 43M Consumers Are Holding Out On Mobile Banking Apps — How Banks Can Change Their Minds

PYMNTS

percent) who do not use mobile banking apps because they are dissatisfied with those apps’ user experience (UX). All hope is not lost for banks looking to improve their apps’ UX, however. Providing users with more control over their apps’ authentication systems can go a long way in improving their satisfaction.

UX 234
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A Strategic Perspective: Emphasizing Inclusivity on a Global Level for Web Design

Perficient

In a Journal of Engineering and Technology Management study, “research show[s] that the perceived usability increases when the website was originally conceived in the native language of the user. Thus, translation, even though of excellent quality, creates a cultural distance which impacts on the web users’ evaluation of the site.”.

Strategy 496
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How Headless Commerce Can Level The eCommerce Playing Field

PYMNTS

Now the buyer clicks on Dress Store A, where the home page shows the typical UX with the logo, total inventory tabs and generic images. One study shows that for 77 percent of these retailers, developing a solution that can allow them to attain levels of order management efficiency comparable to Amazon is now a top priority.

Retail 208
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NEW DATA: A 20-Step Guide To Boosting Cross-Border Conversion

PYMNTS

IP recognition technology is just one of many features merchants can employ to help streamline the cross-border payment experience for their visitors, however — and not all of these features are equally effective when it comes to enhancing their user experience (UX).

UX 159
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How Innovation Priorities Are Evolving for FIs

PYMNTS

According to the study, priorities have shifted over the years, as well. User experience (UX) will also experience significant increases in interest over the next three years compared to the past three. Bottom performers are focused on UX (62.5 Debit payments were a priority for nearly half (49.5