article thumbnail

Vertex O Series Training Resources

Perficient

In addition to formal training classes, Vertex has training videos available on its support portal and its training portal. To be able to take advantage of the training, you need access to the Vertex support portal. You may be in luck! There is a caveat.

Training 309
article thumbnail

Tax ID Fraud is Taxing on Financial Institutions

Abrigo

Understanding tax ID fraud FinCrime professionals looking to prevent tax ID fraud, first need to understand the fundamentals of what is happening and their best recourse for prevention. Takeaway 1 Fraudsters file illegitimate tax returns early, hoping people wait to submit their legitimate ones.

Taxes 195
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Tax Compliance Complicates Software Subscription Business

PYMNTS

Tax compliance has never been a simple issue for businesses. Enter Software as a Service (SaaS), and even tax codes have been playing catch-up with the subscription business. As the marketplace shifts toward a more SaaS-based strategy, you can be sure that we're going to see a shift in tax guidance as well.”. Here in the U.S.,

Taxes 220
article thumbnail

Capital One Trains Virtual Assistant Eno To Be Proactive with New Tax Feature

Bank Innovation

Most virtual assistants are reactive, but Capital One is training its virtual assistant, Eno, to be proactive, according to Ken Dodelin, VP of conversational AI products at the bank. Most [virtual assistants] are chasing reactive customer questions,” Dodelin told Bank Innovation. “We

Training 170
article thumbnail

5 Ways suspicious activity monitoring services can bring staff relief

Abrigo

With a team of highly trained advisors, SAMS acts as an extension of your AML/CFT and fraud teams, seamlessly integrating to provide the expertise and monitoring you need without additional training. How would your institution manage this additional workload while maintaining compliance with daily deadlines?

Fraud 221
article thumbnail

Fraud typologies all financial institutions should know

Abrigo

Sweepstakes/charity/lottery scams Victims are told they have won a lottery or sweepstakes but must pay taxes or fees to claim their prize. People : FIs should have adequate, qualified, trained staff to investigate suspected fraud alerts before they become hard-dollar losses.

Fraud 221
article thumbnail

What is elder financial exploitation? FinCEN guidance for financial institutions

Abrigo

Prizes, sweepstakes, and lottery scams: In these scams, victims are told theyve won a prize or lottery but must pay fees or taxes upfront to claim their winnings. Here are some strategies that can be implemented to enhance your AML program: Staff training: Regularly train employees to identify and report signs of elder fraud.

Fraud 195