Jack Henry

APRIL 9, 2014

I thought about those events recently while reading a series of articles about managing the online user experience. If you want to give your customers and members a consistent, positive impression of your organization, you have to extend your penchant for service to your technology products, too.

UX 95

UX User Experience Online Operations 95

Bobsguide

JULY 20, 2018

Without doubt, banks have come to the realization that a technology-driven strategy is essential for operational efficiency. Most of the industry’s giants went digital long ago in terms of the user experience with apps and portals. That’s crucial for their UX – in terms of how.

Technology 83

Technology UX User Experience Strategy 83

Perficient

OCTOBER 19, 2020

There is a tremendous opportunity for a unified and consistent experience across almost all user devices with the various advantages and mature technology PWAs utilize. The end-user experience becomes much easier to keep consistent than across a myriad of touchpoint technologies. The Advantages of PWAs.

User Experience 309

User Experience Technology Software Mobile 309

Perficient

NOVEMBER 6, 2020

It takes deliberate, thoughtful planning to orchestrate the right people, processes, products, and, yes, technologies to do it well and to do it consistently. This is especially true for digital experiences where the user experience will dominate the customer experience more than any single factor.

Customer Experience 427

Customer Experience UX User Experience Branding 427

PYMNTS

JULY 31, 2019

This starts with payment technology, the essential infrastructure needed to support current and future digital payment developments, from contactless and push payments to transactions on real-time payment rails. Payment technology is in many ways the flagship among the fleet of innovations that banks are pursuing.

Innovation 151

Innovation Report UX User Experience 151

PYMNTS

MAY 8, 2020

Small- to medium-sized businesses (SMBs) are often forced to fit within banks’ consumer-facing services as they are too small to qualify as a corporate client, leaving an opportunity for FinTech innovators to develop unique products, services and user experiences designed for entrepreneurs, freelancers and SMB owners.

User Experience 175

User Experience UX Fintech Tools 175

PYMNTS

AUGUST 1, 2019

Payment technology is an area of interest that stands out for all FIs. User experience (UX) will also experience significant increases in interest over the next three years compared to the past three. Bottom performers are focused on UX (62.5 percent of those working in payment technology say the same.

Innovation 142

Innovation UX Analytics Study 142

Payments Source

FEBRUARY 13, 2017

The new office will look for ways to improve UX for customers in digital and traditional channels.

User Experience 60

User Experience UX Customer Experience Digital Banking 60

CFPB Monitor

JULY 12, 2022

The CFPB is seeking experts in data science, software engineering, product design, product management, and user experience (UX). They serve to underscore the need for financial institutions to be in a position to defend their use of newer technologies when they are scrutinized.

UX 78

UX Regulation Technology User Experience 78

Chris Skinner

MARCH 29, 2016

I’ve talked about open sourcing banking and finance by converting everything to components (APIs) that can be plug and played into any front-end user experience (UX) through apps and devices, supported by data analytics, cloud and blockchain to reduce and automate the back office.

UX 150

UX User Experience Analytics blockchain 150

Perficient

FEBRUARY 22, 2021

In fact, Google recommends utilizing motion and speed, such as duration (how long a transition lasts) and easing (acceleration over time) to help users understand UI changes to simplify complex tasks and streamline the user experience. To learn more about motion and website design, contact our UX design experts today.

Video 509

Video UX Branding User Experience 509

PYMNTS

JUNE 18, 2020

About half of European eCommerce sites use IP recognition technology, for example. IP technology is used to determine consumers’ geographic location so they can adjust their sites’ language settings and payment options to match those which are common in their online shoppers’ geographic locations.

UX 159

UX Data United States Study 159

PYMNTS

OCTOBER 23, 2017

Oh, and security, too – but not at the expense of that frictionless user experience. Linden unpacked the findings of a recent whitepaper by Paysafe, “ Lost In Transaction: Volume II ,” which showed what consumers really want from their eCommerce experience. What do consumers want? Money can’t buy security … but it can help.

UX 116

UX Security User Experience Millennials 116

Jack Henry

AUGUST 26, 2015

As financial services become more reliant on the technology we leverage to better serve our clients , it would benefit us to view our own product processes through a modern lens. Read my recent blog post to learn more about UX/UI best practices. Author: Derik Sutton, DSutton@ProfitStars.com.

User Experience 60

User Experience UX Software US 60

Perficient

FEBRUARY 4, 2021

Accessibility design can be led either by a designer or UX specialist who has accessibility knowledge, or it can be an accessibility-specific person. In addition to the user experience, having an accessible site can mitigate the risk of potential legal complaints.

UX 531

UX Guidelines Compliance Study 531

Perficient

JANUARY 25, 2023

User experience. As the use of technology continues to increase, it should not get more difficult to use. While institutions want to increase their technology play, they are weary of overcomplicating operations. They want applications to be able to grow and progress alongside their growth and progression.

Banking Trends 474

Banking Trends Trends United States FDIC 474

Perficient

APRIL 4, 2022

Personalization is but one key element of this, enabled by technology and implemented using design thinking. Leveraging technology in a personalized user experience is a critical way we will make this come true.

Mobile 294

Mobile Survey User Experience Analytics 294

The Financial Brand

NOVEMBER 28, 2018

Bad mobile banking experiences turn off consumers when they seek ease. Improve the user experience — or watch them leave. The post 3 Ways UX Design Can Improve Consumer Satisfaction and Increase Revenue appeared first on The Financial Brand.

UX 30

UX User Experience Branding Mobile 30

Perficient

JANUARY 29, 2021

WHERE | Environment: Where Will Your Users Be Using Your Application or Website? We have to remember as designers that our vantage point may not match our users’ experience. How Do You Achieve Focus Improvements to Accessibility in UX Design for Mobile Devices. . Where will they engage with your content?

Video 493

Video UX Examples Mobile 493

PYMNTS

FEBRUARY 20, 2020

Lucaciu is the chief technology officer of Adore Me , an eCommerce and brick-and-mortar retailer that has adjusted to disruptive changes in its market, including the bankruptcy of the parent company of Victoria’s Secret. Using Angular improves the user experience – and for Lucaciu, UX is key to AdoreMe’s success.

UX 210

UX Retail Technology Mobile 210

BankNXT

MARCH 22, 2016

Eric Horesnyi on fintech trends, UX and company culture on BankNXT. As part of a barter agreement with Jax London, BankNXT has agreed to share this interview with Eric Horesnyi from Streamdata.io about how banks can put fintech trends to good use.

UX 40

UX Trends Fintech Company 40

PYMNTS

DECEMBER 8, 2017

Our platform provides the same level of treasury services you’d expect from your bank, but with a FinTech-level focus on the user experience. The platform is built on blockchain technology provided by Ripple to offer liquidity management and support domestic or cross-border transactions.

Payments 195

Payments UX User Experience blockchain 195

Perficient

SEPTEMBER 21, 2023

If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. The Data: The Gas That Makes the AI Go What good is a stand-alone AI tool for businesses if it isn’t grounded in trusted, contextual data?

Data 491

Data Tools Customer Experience Security 491

Perficient

MAY 31, 2023

If a glitch occurs when using proprietary software, especially in the business realm, one typically must go through many channels to get it fixed; open-source software, on the other hand, gives the user a greater sense of agency over issues and user experience.

Software 251

Software Study User Experience Innovation 251

PYMNTS

MARCH 4, 2020

In a Masterclass conducted by Karen Webster, Norm DeLuca, managing director of banking solutions at Bottomline Technologies , said banks must put corporate clients at the center of their digital transformation roadmaps, helping those enterprises capitalize on the competitive advantage fostered by advanced technologies.

User Experience 203

User Experience Data Fintech System 203

PYMNTS

SEPTEMBER 23, 2020

In the journey to improve the payments experience, sometimes the best user experience (UX) is an unnoticeable one. He pointed to one Zoop client, Brazilian food delivery startup iFood , which recently used Zoop technology to introduce its own debit card product for restaurants on its marketplace. "No

Fintech 315

Fintech UX Cards Payments 315

Perficient

JANUARY 20, 2021

In a Journal of Engineering and Technology Management study, “research show[s] that the perceived usability increases when the website was originally conceived in the native language of the user. Thus, translation, even though of excellent quality, creates a cultural distance which impacts on the web users’ evaluation of the site.”.

Strategy 496

Strategy Marketing Strategies Regional Marketing 496

Perficient

JANUARY 3, 2021

In the same way a user scans the page visually, an assistive technology user will navigate the page using heading levels to determine the importance of topics. Given this, assistive technology users rely on correct heading structure to ensure navigate the page in the same manner that a visual user would.

How To 340

How To Examples Maine Technology 340

PYMNTS

JULY 7, 2017

Citing a job listing on the company’s website, Business Insider reported the bank is looking to hire mobile developers for its Consumer Finance Technology unit to build a “best of breed platform that is both elegant and powerful” for its retail bank which is completely digital.

Mobile 101

Mobile UX Lending User Experience 101

American Banker

OCTOBER 28, 2016

SourceMedia, the publisher of American Banker, has unveiled a major content and user experience upgrade to PaymentsSource, its flagship resource for the payments industry.

UX 28

UX User Experience Resources Industry 28

PYMNTS

NOVEMBER 2, 2017

One does not have to go deep into the future to see how this technology — today, still fragmented and standing on wobbly newborn legs — could scale. One day, perhaps, the fourth-wave technology foundation will be enough and the current rails will fade out of relevance, but during the transitional period, he said, both will be needed.

UX 111

UX blockchain cryptocurrency Technology 111

PYMNTS

NOVEMBER 25, 2019

Financial institutions (FIs) are engaging with technology players in new ways as together, they seek to create ecosystems that offer new value to consumers. Google’s expertise is in UX design,” he noted. “By Does ‘Google Checking’ Foreshadow Big Tech, FinTech Payments Changes?

Security 130

Security Payments Google UX 130

Gonzobanker

OCTOBER 6, 2023

Vendors may roll out a new user experience (UX) in an effort to extend the life of the core, but unless this fresh makeup is accompanied by meaningful product enhancements and architectural upgrades, the effect is simply postponing an inevitable “living dead” state. Pacific | 2 p.m. Eastern REGISTER NOW We hope to see you there!

Strategy 97

Strategy System UX Tools 97

PYMNTS

JULY 7, 2020

.” FinTechs may have flexed their technological muscles to support SMB relief efforts – but they, too, will face new and unknown challenges as the market emerges from historic disruption.

Lending 171

Lending Industry Fintech UX 171

PYMNTS

JULY 13, 2017

“FinTech companies — PayPal, Square, Stripe, WePay — have gravitated toward that model because what they’re innovating on is merchant experience, or user experience,” said Aberman. “In The more seamlessly they can integrate payments into the platform, the better the user experience. Episode Two.

User Experience 108

User Experience Software Compliance Payments 108

Perficient

SEPTEMBER 14, 2020

Using this API allows you to leverage assistive technologies to present only the accessible content your users need and when they need it. The custom content provider makes the user experience content in a way that’s more appropriate for an assistive technology. . It’s dynamic and fairly easy to implement as well.

Apple 473

Apple System Video Mobile 473

PYMNTS

FEBRUARY 13, 2018

Capuono noted nearly half of Adore Me’s team is devoted to the user experience (UX) and IT. Adore Me was one of the first companies to use Google’s angular technology on its website and within its mobile app. The firm also leverages artificial intelligence (AI) technology to automate its customer marketing efforts.

UX 101

UX Branding Innovation User Experience 101