Jack Henry

AUGUST 26, 2015

As financial services become more reliant on the technology we leverage to better serve our clients , it would benefit us to view our own product processes through a modern lens. Read my recent blog post to learn more about UX/UI best practices. Author: Derik Sutton, DSutton@ProfitStars.com.

User Experience 60

User Experience UX Software US 60

Let's Talk Payments

NOVEMBER 30, 2017

On mobile, a seamless user experience can be the difference between success or failure for a product. In this talk, Mustafa Kurtuldu, Senior Design Advocate at Google, and Owen Campbell-Moore,

UX 72

UX User Experience Video Google 72

PYMNTS

DECEMBER 14, 2017

The diversity of our catalog makes us like no other retailer in the world,” Shellhammer said. Which means as eBay has been trying to lure customers back to its site, the user experience (UX), and its ability to guide customers througout the site, has become essential. The hard part has been, where do you start?

Data 146

Data UX Online User Experience 146

CFPB Monitor

JULY 12, 2022

The CFPB is seeking experts in data science, software engineering, product design, product management, and user experience (UX). Use front-end, back-end, and full-stack engineering to develop and support new technical strategies that could help effectively protect consumers.

UX 78

UX Regulation Technology User Experience 78

Perficient

AUGUST 30, 2022

Preferred technologies (UI/UX technologies, backend technologies like Java,Net, ETL Informatica, etc.) One financial institution realized the benefits of transforming to Agile when it asked us to help create a deposit advance product (a short-term loan designed to assist customers in times of immediate need).

Meeting 294

Meeting Examples UX Case Study 294

PYMNTS

JULY 13, 2017

FinTech companies — PayPal, Square, Stripe, WePay — have gravitated toward that model because what they’re innovating on is merchant experience, or user experience,” said Aberman. “In Payment Facilitators have gravitated to this model because it has allowed us to take our destiny into our own hands,” Aberman said.

User Experience 108

User Experience Software Compliance Payments 108

PYMNTS

FEBRUARY 13, 2018

Some have dubbed us the Zara of lingerie, offering radical prices of $39.95 Capuono noted nearly half of Adore Me’s team is devoted to the user experience (UX) and IT. Adore Me was one of the first companies to use Google’s angular technology on its website and within its mobile app.

UX 101

UX Branding Innovation User Experience 101

Insights on Business

DECEMBER 12, 2018

Stories of improper conduct, and new regulations on data protection and privacy such as GDPR, continued to dominate the business headlines, moving from water-cooler conversation to “what about us?” Efficiency. Risk-aware decisions. Efficiency. Risk-aware decisions. to “what’s coming?” through timely, relevant and predictive information.

Innovation 111

Innovation Compliance User Experience Regulation 111

Celent Banking

JUNE 5, 2015

There are variations in how an issue is framed – the exact same words can be used to ask the same question, but the font, the background – any elements of the user experience – will also have an effect. These “UX” nuances matter, and refining the details of the user experience will be hugely important.

Conference 100

Conference Taxes User Experience Nebraska 100

Celent Banking

OCTOBER 10, 2016

Currently in the US, 55% of merchants have updated their payment terminals, and 70% of consumers have chip cards. The chip card does a lot for security, but the argument is that it adds friction to the checkout experience.

Mobile 100

Mobile Payments Apple Samsung 100

BankNXT

JANUARY 24, 2018

Can social media be fixed before it ruins us all? Stephen Peters discusses social media, its influence over our consumption of 'news', and what the future holds for its predominance over our lives, and its shot at redemption. on BankNXT.

social media 52

social media US User Experience UX 52

Gonzobanker

OCTOBER 6, 2023

The Last of Us The title of this year’s hit HBO series should resonate with financial institutions remaining on some zombie cores. Our framework allows us to evaluate each market vendor along a momentum spectrum and which core best fits with a bank’s or credit union’s strategy, operating model and financial appetite.

Strategy 97

Strategy System UX Tools 97

FICO

MARCH 2, 2021

Now, UX (user experience) and the UI (user interface) are underpinning rising customer expectation and transforming the way banks meet the challenges of client journeys, intelligent workflows and reinvented relationship models.

Management 52

Management US UX Guidelines 52

Insights on Business

MAY 30, 2018

Innovating AI in user experience (UXD) to empower the first line of defense. Laura: So that leads us to today, and the question of how the second line of defense is working with the first line? Laura Polak is Head, GRC Offering Management, and Christophe Delaure is Senior Product Manager for OpenPages at IBM.

Compliance 87

Compliance User Experience Innovation Risk Management 87

BankNXT

DECEMBER 12, 2016

We're spending more because of contactless, but something is still missing from the experience. How invisible payments, and banks not doing their job, can put us all in the red on BankNXT. Duena Blomstrom explores the impact of invisible payments.

US 40

US Payments User Experience UX 40

BankNXT

AUGUST 30, 2016

Faisal Khan on understanding the behavioural aspects of mobile wallet commerce, and what years of research tells us. Building a mobile wallet that customers want on BankNXT.

Mobile 57

Mobile US User Experience UX 57

Fintech Labs Insights

MARCH 23, 2017

As always, we asked our attendees to tell us which companies and technologies were best positioned to make the greatest impact on the financial services industry in terms of providing greater security, increased efficiency, and a better user experience for consumers. Here is what our attendees had to say: Favorite FinDEVr Debut.

New York 25

New York User Experience UX Conference 25

Fintech Labs Insights

JULY 15, 2019

It’s an important improvement that not only improves user experience but also reduces password reset tech support due to fewer fat-fingered lockouts. It’s one of more than 400 best practices in our banking UX audit, BUX Certified. But it’s still rare on banking sites.

UX 12

UX User Experience Apple US 12

CB Insights

OCTOBER 10, 2017

For the non-exited companies — Robinhood, Acorns, Stash, and Credit Karma — we looked at which apps had the highest rates of user growth and what’s driving expansion. These free tools have become a significant driver of both traffic and user acquisition for Credit Karma. “It debt calculator : 9,900 monthly searches.

Tools 78

Tools Millennials US Mobile 78

Fintech Labs Insights

MARCH 3, 2016

Customers shouldn’t be the only ones enjoying a great user experience. That’s the driving factor behind Innofis , a company that furnishes a suite of digital banking tools providing a beautiful user experience for both bankers and their customers. Our modular approach is the ideal answer to this situation.

UX 12

UX User Experience US Tools 12

BankNXT

JUNE 27, 2016

There are many different kinds of banker, says Duena Blomstrom, who lists the bankers for us and provides a brief overview of each type. Emotional banking crusade revelations: bankers on BankNXT.

US 44

US User Experience UX Innovation 44

Tomorrow's Transactions

AUGUST 24, 2016

I’ve been reading a lot of comment about the US EMV migration recently and there seems to be pretty universal condemnation of the process (some of it from me). But in the US, the migration has been piecemeal, confusing and fraught with problems. From The EMV chip credit card transition in the US has been a disaster — Quartz.

Cards 30

Cards US ATM UX 30

Fintech Labs Insights

JULY 27, 2016

PJ: There have been quite a few, but I would say that the two key tech developments for our work at Checkbook are: Access to bank APIs which allow us to verify bank account credentials and balances in real-time. Ability to use front-end technologies (i.e. Finovate: Tell us about your favorite integration of Checkbook’s API.

Compliance 12

Compliance UX Video US 12

CB Insights

OCTOBER 31, 2019

Crafting a simple UX for a personal finance app is a tall order. There are multiple inputs to juggle — bank accounts, credit cards, bills — and complex data that needs to be communicated in a user-friendly way. At the same administration costs account for 25% of all US hospital spending — and 86% of all healthcare mistakes.

Industry 78

Industry Examples Tools Retail 78

PYMNTS

JANUARY 26, 2017

But while most of us ignore the proliferation of ads we see online every day, occasionally clicking when something of interest actually pops up, ContentSquare founder and CEO Jonathan Cherki found himself looking at the banner ads of the internet and feeling both disappointed and inspired. “And And I wanted to know why.”. What’s Next .

User Experience 100

User Experience UX Data Marketing 100